Google scheduling button added to Mitchell 1's SocialCRM Book It Now. The feature directs customers to a shop's online scheduling page to book available appointments in real time. Related To: Oct. 23, 2026 Mitchell 1 has enhanced its SocialCRM Book It Now appointment scheduling solution with a Google Business Profile "Book Online" button, powered by SureCritic. The feature directs customers to a shop's online scheduling page, where they can select services, enter vehicle information, and book available appointments in real time. According to SureCritic data, shops using the button have seen a 33 percent increase in online bookings, with increases reaching 66 percent for top performers. Integrated with Mitchell 1's Manager SE shop management software, the system displays available appointments based on shop schedules, technician availability, and shop resources, helping prevent double-bookings and reduce administrative tasks. A word from Mitchell 1. "The new button makes the scheduling process simple and seamless for both customers and auto repair shops alike," said Marcus Mackell, director of SocialCRM services at Mitchell 1. "It's now easier than ever to convert Google searches into verified appointments." Product: The Mitchell 1 Manager SE Inspections is a mobile multi-point inspection (MPI) tool that allows technicians to capture photos, videos, notes, and recommendations using customizable inspection templates. Voice your opinion! News Update Don't miss a prize. Get Great Prize Giveaway alerts and tool news in your inbox. Free.

Mitchell 1 adds new file attachment feature to Manager SE. By Wire Reports on August 3, 2026 New functionality keeps supporting files organized with the appropriate repair order details, allowing techs access to information whenever they need it San Diego - Mitchell 1 has expanded the capabilities of its Manager SE shop management software with a new file attachment feature that allows users to attach images and documents directly to labor, parts, sublet and note line items within a repair order. This new functionality keeps supporting files organized with the appropriate repair order details, making it quick and easy for auto repair technicians to access information whenever they need it. For example, a technician can attach a photo of a VIN-specific intake manifold gasket to a parts line item, helping ensure the correct part is ordered and installed. "Supporting photos and documents provide valuable context throughout the repair process," said Paul Reed, Manager SE product marketing manager for Mitchell 1. "By keeping diagnostic images, inspection photos and supporting documentation connected to the repair, shops can improve technician collaboration, strengthen customer communication and maintain a more complete service history." With the new file attachment feature, technicians can add captions for quick identification, open attachments in their default browser and enlarge images with a simple double-click. The file attachment feature is also available within the Revisions screen, allowing shops to preserve supporting documentation for recommended repairs that customers choose to postpone. This creates a complete record that can be referenced during future visits. The attachments feature supports multiple file formats, including common image types such as JPG, PNG, TIFF, GIF and HEIC, as well as document formats including PDF, TXT and DOCX. Users can also attach files and images from the Altus tab, making it easy to incorporate photos and documents captured by compatible Snap-on diagnostic devices directly into the repair order. Wire Reports

Mitchell 1 launches new feature for faster specification lookups in ProDemand. By Wire Reports on June 15, 2026 The enhanced QuickSpecs experience improves how Common Specs are displayed in both 1Search Plus and the Common Specs Quick Link menu San Diego - Mitchell 1 has introduced a new QuickSpecs feature in its ProDemand repair information to help automotive technicians access common vehicle specifications faster with less scrolling and smarter navigation. The enhanced QuickSpecs experience improves how Common Specs are displayed in both 1Search Plus and the Common Specs Quick Link menu, helping users quickly find exact specification information such as wheel torque, engine oil pressure and belt routing data. "When technicians need specification information, they need it immediately," said Cami Hermann, marketing director for Mitchell 1. "QuickSpecs helps eliminate unnecessary scrolling and table hunting so users can get directly to the information they need and keep repairs moving. The enhancement is part of Mitchell 1's broader effort to streamline technician workflow and improve efficiency throughout the repair process." With deeper integration with 1Search Plus navigation, QuickSpecs now displays only the information directly related to the search entered by the user. For example, if a technician searches for "lug nut torque," the system immediately surfaces the matching torque specifications instead of requiring users to scroll through large tables or unrelated information. Mitchell 1 also redesigned the Common Specs Quick Link experience with a cleaner accordion-style layout that speeds navigation and reduces visual clutter. Instead of searching through one long table, users can jump directly to the section they need, creating a faster and more intuitive experience - especially helpful when comparing specs or jumping between multiple searches. Major QuickSpecs benefits include: - Faster access to exact specification information - Cleaner, search-driven results - Reduced scrolling and navigation - Improved workflow efficiency - More intuitive navigation for new and experienced users - A more consistent Common Specs experience across vehicles QuickSpecs currently supports 2015-2026 vehicles at launch, with expanded coverage for 1995-2014 vehicles scheduled for completion by the end of 2026.