Neighborly launches redesigned ai-powered app to simplify home service management. Last Published On: 06/12/2026 New digital experience gives homeowners one convenient place to schedule trusted local professionals, manage service details, stay ahead with reminders, and keep important home records organized Waco, Texas (June 15, 2026) - Neighborly(R), a family of global brands dedicated to delivering remarkable experiences for both consumers and franchise owners, today announced the launch of its redesigned Neighborly app, giving homeowners and renters in the U.S. a streamlined way to manage home maintenance, repairs, and improvement projects in one place. Designed to make home maintenance, repairs, and enhancements easier to navigate, the app helps customers book trusted local professionals, keep service details and documents in one place, and stay on top of everything with personalized reminders and seasonal checklists. The redesigned app, powered by Neighborly AI, reflects a continued focus on creating a simpler, more connected customer experience. From repairs to renovations and everything in between, the app is designed to bring convenience and peace of mind to homeowners, while making it easier to organize home records and manage projects from a single trusted destination. Customers can create a free account in under two minutes and start using the app to keep all their important home service information in one place. "With our redesigned app, we're building something bigger than a single interaction. The opportunity here is to connect customers to the full network of our home service brands," said Mike Davis, chief executive officer of Neighborly. When someone has a great experience with one of its brands, the Neighborly app helps them discover and engage with the other 18 of its brands across the U.S. It creates a simpler path for customers and a stronger growth engine for its franchise owners - more visibility, more connections, and more ways to win." The app is now built to support customers throughout the homeownership journey by putting essential service information at their fingertips. In addition to helping homeowners connect with trusted local professionals, it offers a single place to track service history, access important documents, and stay organized through proactive reminders tailored to the needs of the home. "Technology should remove friction from homeownership, not add to it," said Gagan Sinha, chief information officer of Neighborly. "Now the Neighborly app brings home maintenance, repairs, and improvement projects into one simple, connected experience. As customers build their home's digital profile, Neighborly AI gets smarter - learning the unique needs of each home and making it easier to stay ahead of what's next. This is about more than organization. It's about helping customers anticipate needs, connect with trusted professionals across our brands, and manage everything through a single, intelligent platform." The company is prioritizing investments into digital tools that strengthen the customer experience and make trusted home services simpler than ever. Customers can create an account in minutes and begin organizing service records, scheduling appointments, and receiving personalized home maintenance reminders. The app supports all 19 Neighborly home service brands in the U.S. and will be available in Canada soon. About Neighborly(R) Neighborly(R) is a family of global brands focused on being remarkable with consumers and franchise owners. What began as one brand in Waco, Texas, in 1981 has grown to more than 30 brands and 5,500 franchise locations across North America and Europe serving millions of customers. Neighborly offers a proven path to business ownership accompanied by established systems, award-winning brands, training, and continued support throughout the franchising journey. * To learn about franchising opportunities, visit franchise.neighborly.com * To bring your passion to Neighborly, visit neighborlybrands.com/careers * To find trusted service professionals for any project, visit neighborly.com

TradeEngage, an AI-powered referral platform for trades, has partnered with Neighborly to enable cross-brand referrals across more than 4,000 franchise locations and 19 brands in the US. The platform allows franchise owners to refer jobs to complementary services, reducing customer acquisition costs whilst increasing earnings for service professionals. The system enables instant referrals between Neighborly brands—such as Mr. Rooter Plumbing referring water damage work to Rainbow Restoration—with automated routing and instant payments. Service professionals can earn up to 15% more in compensation by identifying cross-sell opportunities. TradeEngage also facilitates national partnerships with complementary services including real estate, foundation repair and home security providers. The platform aims to generate 60% more revenue for home service companies migrating referral partnerships to its system.

Local business owners of Five Star Painting of Cincinnati earn top honor as Franchise of the Year. Five Star Painting of Cincinnati Award Presented at Neighborly's 2025 Reunion Conference in Nashville, Celebrating Exceptional Franchise Leadership and Customer Service Five Star Painting of Cincinnati, led by local owners Colin and Ashley Nellis, has been recognized as the Five Star Painting franchisee of the Year at the 2025 Neighborly Conference in Nashville, honoring their exceptional leadership, customer service, and commitment to excellence across the Cincinnati community. Learn more at https://www.fivestarpainting.com/cincinnati/. Cincinnati, OH, Nov. 05, 2025 (GLOBE NEWSWIRE) - Colin and Ashley Nellis, owners of Five Star Painting of Cincinnati, have received the prestigious Five Star Painting Franchise of the Year Award at Neighborly's 2025 Conference in Nashville, Tennessee. This award recognizes franchise owners for their commitment to exceptional business growth, customer service, and team leadership. Five Star Painting of Cincinnati - Owners, Colin and Ashley Nellis "Receiving the Franchise of the Year Award from Five Star Painting is a tremendous honor," said Colin Nellis. "This award reflects our commitment to our customers, placing their needs at the forefront of everything we do. As the best painter Cincinnati has to offer, our success stems from respect, integrity, and a genuine desire to exceed expectations. We're proud of our dedicated team and their commitment to providing the best possible experience for our customers every day." The Franchise of the Year Award also acknowledges owners who positively impact their communities through service and leadership. David Sutter, President of Five Star Painting, commended the Nellis' dedication to excellence. "This award reflects Colin and Ashley's commitment to their business, team, and community. They embody Five Star Painting's core values, consistently going above and beyond to deliver outstanding service and customer satisfaction. We are proud of their accomplishments and the example they set for our entire system." Since opening their franchise in 2016, the Nellis' have built a reputation for professionalism and reliability. They specialize in interior painting and exterior painting in Cincinnati, offering high-quality residential and commercial painting services. Their commitment to excellence extends beyond Cincinnati, serving Mason, Loveland, West Chester, Indian Hill, Blue Ash, and Montgomery. Nellis added, "We believe in treating every homeowner and their property with respect. Our skilled professionals are dedicated to ensuring that each project reflects our values and meets the expectations of our clients."