Overview

Neon Health (Tensor/Belay Inc.) provides an AI-powered automation platform that targets high-volume healthcare admin workflows, especially phone-based tasks for specialty pharma and providers. It automates benefits verification, prior authorizations, financial assistance enrollment, patient onboarding, and adherence support, using modular AI with voice automation and rules engines. It differentiates itself by focusing on patient-access chokepoints with highly customizable workflows and a fast, consultative deployment model that has led to seven-figure deals and profitability. Its goal is to cut administrative work for nurses and staff and speed up patients’ access to medications, letting clinicians focus on care.