New American Funding

New American Funding

Mortgage lender with diverse loan options

Overview

New American Funding provides home lending services to help people buy homes. It offers a diverse set of mortgage products and competitive pricing, aiming for timely and efficient closings. The company supports clients throughout the homebuying process and continues to service their mortgage after closing, focusing on responsive client service and meeting borrowers’ needs. Compared with others in the market, it emphasizes a broad product lineup, clear pricing, and strong post-close service to support customers beyond the sale. The goal is to help clients from all backgrounds achieve homeownership and improve their standard of living through personalized, ongoing mortgage support.

About New American Funding

Simplify's Rating
Why New American Funding is rated
C
Rated C on Competitive Edge
Rated C on Growth Potential
Rated C on Differentiation

Industries

Financial Services

Real Estate

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Tustin, California

Founded

2003

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Simplify's Take

What believers are saying

  • NAF still reports about 330 branches, 2,646 loan officers, and $12.5 billion year-to-date originations.
  • Vesta and Kastle should lower origination costs and hold times starting 2027.
  • Cantera expands Texas production with veteran originators and a boutique brand under NAF's platform.

What critics are saying

  • Sept. 3, 2026, NAF cut 160 consumer-direct jobs as mortgage rates crushed refinance volume.
  • March 2026 breach notices triggered class-action scrutiny after unauthorized access exposed customer data.
  • Guaranteed Rate's 2024 lawsuit over poaching and loan-officer pay practices still hangs over NAF.

What makes New American Funding unique

  • Aug. 2026, NAF paired with Kastle for compliant voice AI across servicing.
  • July 15, 2026, NAF chose Vesta's AI-native LOS for a 2027 rollout.
  • Aug. 6, 2026, Cantera Home Lending added $2 billion-originators Christian Johnson and Shane Masterman.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Parental Leave

Wellness Program

Mental Health Support

Paid Vacation

Performance Bonus

Company News

HousingWire
Sep 3rd, 2026
NAF lays off 160 employees in consumer direct division.

NAF lays off 160 employees in consumer direct division. Lender said the layoffs were made in response to current mortgage market conditions Article Summary. New American Funding confirmed it cut 160 jobs in its consumer direct division as elevated mortgage rates continue to suppress refinance volume. The California-based lender, founded in 2003 and now operating about 330 branches with 2,646 loan officers, has originated $12.5 billion in mortgages year to date. AI Summary New American Funding (NAF) has laid off 160 employees in its consumer direct division, the company confirmed to HousingWire on Thursday, as elevated mortgage rates continue to pressure lenders. A spokesperson for the Santa Ana, California-based lender said the workforce reduction was made "in response to current mortgage market conditions." "The mortgage market continues to face headwinds, and we are navigating this environment thoughtfully and responsibly. As part of that effort, we have aligned our operations to reflect current market realities," the spokesperson wrote in a statement. "These decisions are never easy, and we do not make them lightly. We are deeply grateful for the contributions of every team member affected." Membership Full access Billed annually Membership includes: * | Unlimited access to HousingWire reporting and analysis * | Access to HousingWire Intelligence * | Member-only newsletter * | Event perks Free account Limited access * | Read 2 subscriber-only articles each month

HousingWire
Aug 20th, 2026
New American Funding partners with Kastle to deploy AI agents.

New American Funding partners with Kastle to deploy AI agents. NAF says the platform will handle end-to-end customer interactions and add a self-service channel while supporting compliance Article Summary. New American Funding partnered with Kastle to expand enterprise AI use with voice agents that handle end-to-end customer interactions and 24/7 self-service. The companies say the deployment is designed to reduce hold times, scale contact volumes and support compliance through built-in procedures. AI Summary New American Funding announced on Thursday that it is partnering with Kastle as the independent mortgage lender expands its use of artificial intelligence across the enterprise. Kastle's voice AI technology will handle end-to-end customer interactions, reduce hold times and provide a 24/7 self-service channel. The AI agents are designed to allow New American Funding to handle more calls while freeing operations teams to focus on complex customer situations. "Kastle AI enables us to serve each customer with greater speed and consistency throughout the life of their loan," Christy Bunce, president of New American Funding, said in a statement. "As a pioneer in AI enablement for our borrowers and employees, we chose Kastle for its ability to tailor AI agents to our needs, with the flexibility to test and refine each solution before it goes live." The partnership is also aimed at maintaining compliance and consistent service as customer contact volumes increase. Kastle's AI agents are built for consumer lending workflows and use what the company calls Safe Execution Procedures (SEPs) to complete complex, multistep mortgage transactions consistently. Its Compliance Engine incorporates regulatory requirements into the execution layer, which Kastle said is designed to provide consistent service across customer interactions regardless of the time of day. Others in the industry have deployed Kastle agents, including Carrington Mortgage Services. Similar initiatives exist outside of Kastle. In February, Longbridge Financial launched AI-powered voice agents developed by an outside technology partner to handle routine reverse mortgage servicing tasks. "New American Funding understands that the winners in this next chapter will be the lenders who deeply embrace AI without compromising on compliance or control to better support their customers," Rishi Choudhary, co-founder and CEO of Kastle, said in a statement. "We're proud to be the partner they're building that future with."

HousingWire
Aug 6th, 2026
New American Funding adds top Texas los Shane Masterman and Christian Johnson.

New American Funding adds top Texas los Shane Masterman and Christian Johnson. New American Funding (NAF) announced Thursday that it has added originators Shane Masterman and Christian Johnson to its Dallas-Fort Worth operations as the pair launch Cantera Home Lending within the independent mortgage lender. Masterman and Johnson have originated more than $2 billion in residential mortgages over their careers and bring nearly 50 years of combined industry experience, according to the company. Per the inaugural HousingWire Mortgage Rankings, Masterman produced a total volume of $69.14 million across 83 loans in 2025, while Johnson produced a total volume of $55.36 million across 110 loans. The Cantera Home Lending team will operate on New American Funding's lending platform while offering a range of mortgage products that include conventional, Federal Housing Administration (FHA), Department of Veterans Affairs (VA), jumbo, portfolio, construction, renovation, reverse and specialty loans. "I'm excited to welcome Shane Masterman and Christian Johnson to New American Funding. As two of the top 1% of mortgage originators in the nation and among the most respected originators in North Texas, Shane and Christian have built exceptional businesses by putting their customers and referral partners first," Pat Bolan, chief production officer at NAF, said in a statement. Per the company's release, Johnson - who has more than 25 years of mortgage industry experience - specializes in financing for first-time homebuyers, move-up buyers, luxury homeowners and real estate investors. Masterman, who has more than 24 years of experience, focuses on jumbo, conventional, FHA, VA and complex mortgage financing for luxury homebuyers and investors. "New American Funding is a company that is deeply focused on the business of mortgages and on the families behind every transaction," Masterman said. "Their commitment to growing together, investing in industry-leading technology and products, and supporting their team at every level aligns completely with what Christian and I have always believed: that a mortgage is not just a financial transaction but a pathway to homeownership and long-term wealth building." Johnson said he and Masterman were struck by the "quality" of people at the company. "Everyone we have encountered is genuinely focused on tailored service, flawless execution, and collaboration, all in service of helping people secure a home they can call their own," he said in a statement. "That kind of culture is rare, and it told us everything we needed to know when choosing them as the partner for our team and our clients." This article was written by Sarah Wolak and generated with the assistance of HousingWire Automation, then reviewed by a HousingWire editor before publication.

PR Newswire
Aug 6th, 2026
New American Funding hires $2B mortgage duo to launch Cantera Home Lending in Dallas-Fort Worth

New American Funding has appointed mortgage industry veterans Christian Johnson and Shane Masterman to launch Cantera Home Lending in the Dallas-Fort Worth market. The pair have originated over $2 billion in residential mortgage loans throughout their combined careers, bringing nearly five decades of experience. Johnson has over 25 years in the industry and has been named a D Magazine Top Mortgage Producer annually since 2009. Masterman brings more than 24 years of experience and has earned recognition from Scotsman Guide and HousingWire. Cantera Home Lending will offer conventional, FHA, jumbo, government, and speciality loan products. The new venture combines boutique service with New American Funding's national platform and technology. New American Funding, founded in 2003, operates over 300 locations nationwide with a servicing portfolio of more than 281,000 customers.

New American Funding
Aug 6th, 2026
New American Funding adds Christian Johnson and Shane Masterman, with $2 billion in combined career volume, to launch Cantera Home Lending in Dallas-Fort Worth.

New American Funding adds Christian Johnson and Shane Masterman, with $2 billion in combined career volume, to launch Cantera Home Lending in Dallas-Fort Worth. August 6, 2026 New American Funding, one of the nation's leading independent mortgage lenders, announced that award-winning industry veterans Shane Masterman and Christian Johnson have joined the company as Cantera Home Lending. Together, Johnson and Masterman have originated more than $2 billion in residential mortgage loans throughout their career and bring nearly five decades of combined experience to New American Funding's expanding Dallas-Fort Worth market. Christian Johnson and Shane Masterman have teamed up as Cantera Home Lending to deliver a personalized, relationship-driven lending experience backed by the national strength, technology, and lending platform of New American Funding. Cantera Home Lending combines the responsiveness and accountability of an independent boutique with the full product suite, operational excellence, and financial strength of one of the nation's leading independent mortgage lenders. Clients will have access to a comprehensive range of loan programs, including Conventional, FHA, jumbo, government, portfolio, physician, construction, renovation, reverse, and specialty products. Loans will be delivered through industry-leading digital mortgage technology and supported by world-class underwriting, operations, compliance, funding, and servicing. "I'm excited to welcome Shane Masterman and Christian Johnson to New American Funding. As two of the top 1% of mortgage originators in the nation and among the most respected originators in North Texas, Shane and Christian have built exceptional businesses by putting their customers and referral partners first," said Pat Bolan, chief production officer at New American Funding. "I'm honored they have chosen to join the New American Funding family," Bolan continued. "Their commitment to excellence aligns perfectly with our culture, and we're excited to provide the support, innovation, and resources they need to continue growing their success. We look forward to celebrating everything they'll accomplish as part of our team." Johnson has more than 25 years of industry experience and has built a reputation for exceptional service, creative financing solutions, and smooth, on-time closings. He has been named a D Magazine Top Mortgage Producer every year since 2009 and has earned Top Originators recognition from both Scotsman Guide and Mortgage Executive Magazine, in addition to the Seven Star Certificate of Excellence from Broker Agent Advisor. Johnson specializes in first-time homebuyers, move-up buyers, luxury homeowners, and real estate investors, with deep expertise across VA, FHA, jumbo, and specialty loan programs. "We were struck by the quality of the people at New American Funding. Everyone we have encountered is genuinely focused on tailored service, flawless execution, and collaboration, all in service of helping people secure a home they can call their own," said Christian Johnson. "That kind of culture is rare, and it told us everything we needed to know when choosing them as the partner for our team and our clients." Masterman is one of the nation's top-performing mortgage professionals, bringing more than 24 years of industry experience. Known for delivering creative financing strategies, fast and streamlined closings, and a relationship-first approach, Masterman specializes in jumbo, conventional, FHA, VA, and complex lending solutions for luxury homebuyers and real estate investors. He has consistently earned recognition for top loan volume, including Chairman's Circle and President's Club honors and distinctions from Scotsman Guide, Mortgage Executive Magazine's Top 1%, and HousingWire. A Plano native and Texas Tech University graduate, he serves clients throughout Texas and across the country. "New American Funding is a company that is deeply focused on the business of mortgages and on the families behind every transaction," said Shane Masterman. "Their commitment to growing together, investing in industry-leading technology and products, and supporting their team at every level aligns completely with what Christian and I have always believed: that a mortgage is not just a financial transaction but a pathway to homeownership and long-term wealth building." To connect with Christian Johnson and Shane Masterman at Cantera Home Lending, visit canterahomelending.com.

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