New Story

New Story

Personalized education and mental health services

Overview

New Story provides comprehensive educational and mental health services tailored to children and young adults. It works with families, school districts, and healthcare providers to deliver personalized programs that address academic, emotional, mental, and behavioral health needs. Programs are designed to meet each client’s abilities and goals, using technology and accessibility standards to ensure high-quality, inclusive services. Revenue comes from service contracts with educational institutions and healthcare providers, as well as direct payments from families. Compared with competitors, New Story emphasizes a holistic, integrated approach that combines academic support with mental health care and is designed to be accessible to diverse learners. The company aims to support the overall development and well-being of its clients by delivering customized, technology-enabled services across education and health domains.

Significant Headcount Growth

About New Story

Simplify's Rating
Why New Story is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Education

Healthcare

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Baltimore, Maryland

Founded

1975

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Simplify's Take

What believers are saying

  • July 2026 board launch signals continued investment in outcomes measurement and district partnerships.
  • March 2026 Virginia CARD acquisition expanded three schools and nine ABA clinics.
  • Northampton approved a $3.4 million New Story school site sale in July 2026.

What critics are saying

  • Indeed reviews in July 2026 allege understaffing, poor support, and unsafe environments.
  • Pennsylvania contracts place IEP-related 1:1 support costs on districts, squeezing service quality.
  • Federal special-education enforcement shifts in 2026 raise compliance scrutiny across New Story schools.

What makes New Story unique

  • New Story spans 75 licensed schools, ABA clinics, and in-district services across multiple states.
  • Its 2026 advisory board adds Karen Cator, Valerie Williams, and James Clements.
  • 2025 leadership hires brought education-outcomes and compliance expertise directly into the operating model.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Holidays

Wellness Program

Tuition Reimbursement

Professional Development Budget

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

12%

1 year growth

12%

2 year growth

12%
PR Newswire
Jul 23rd, 2026
New Story launches advisory board to advance special education outcomes across seven states

New Story, a provider of special education and therapeutic services serving over 5,000 students across seven US states, has established an Educational Advisory Board. The board brings together nationally recognised experts in special education policy, research, and educational leadership to guide the organisation's work in improving outcomes for students with complex academic, behavioural, and mental health needs. The inaugural board includes Karen Cator, former Director of the Office of Educational Technology at the US Department of Education, and Valerie C. Williams, former Director of the Office of Special Education Programs at the US Department of Education. Other members bring expertise spanning federal education policy, special education systems, and educational research. The board will convene quarterly to provide strategic counsel on academic and therapeutic quality, data systems, and innovations in student support.

New Story
Oct 27th, 2025
New Story Strengthens Leadership Team with Appointments of Chief Education & Outcomes Officer and General Counsel & Chief Compliance Officer

New Story strengthens leadership team with appointments of Chief Education & Outcomes Officer and General Counsel & Chief Compliance Officer. New Story, a leading provider of special education services, today announced the appointment of two senior executives to its leadership team: Jeanna Pignatiello as Chief Education & Outcomes Officer and Bill Priest as General Counsel and Chief Compliance Officer. These new appointments underscore the company's continued growth and its commitment to advancing both operational integrity and student outcomes. "As our business expands, it's essential that we invest in the leadership and structures that will ensure we not only scale responsibly but also deliver meaningful outcomes for the communities we serve," said Jon Bicknell, CEO of New Story. "Bringing on Jeanna and Bill reflects both our momentum and our dedication to excellence." The appointment of a Chief Education & Outcomes Officer highlights New Story's focus on ensuring its programs deliver measurable results for students and families. Jeanna brings extensive experience in academic strategy and operations, having led educational programs at scale across the country. She most recently served as Regional Vice President at Catapult Learning, where she expanded and led operations across 16 states, embedding quality assurance and professional development into daily practice. Prior to that, she was Chief Academic Officer at Stride, overseeing academic strategy for more than 30 states, where she introduced national frameworks for instructional quality, social-emotional learning, and scalable programs that increased graduation rates. At New Story, Jeanna will aim to ensure a best-in-class academic and behavioral outcomes strategy, seek to foster innovation in special education, and equip educators with the tools and frameworks to try to achieve their full potential. "Throughout my career, I've been committed to advancing educational practices that drive meaningful outcomes for students," said Jeanna Pignatiello, Chief Education & Outcomes Officer. "New Story is uniquely positioned to lead the field of special education, and I look forward to working across New Story's network of schools and programs to collaborate with educators, families, and district partners to ensure every child has the opportunity to succeed." Moreover, the addition of a General Counsel and Chief Compliance Officer reinforces New Story's commitment to meeting the highest standards of integrity, accountability, and trust in every aspect of its operations. Bill joins New Story with more than two decades of experience leading legal and compliance functions, most recently serving as Chief Compliance Officer at Acadia Healthcare, one of the nation's largest behavioral health providers. He has also held senior compliance and legal positions with major health systems and service providers, giving him broad expertise in governance, ethics, and risk management. "New Story's mission and values deeply resonate with me," said Bill Priest, General Counsel and Chief Compliance Officer. "I'm excited to help strengthen the organization's compliance and governance framework so we can continue to grow with integrity and build upon our commitment to provide the highest quality services to students, families, and district partners." "These leadership roles are not just about filling positions - they're about shaping the future of New Story," added Bicknell. "With Bill's depth of experience in compliance and governance, and Jeanna's record of improving student outcomes at scale, we are well positioned to raise the bar for special education services nationwide." In addition, New Story is launching an Advisory Board on Academic Integrity, co-chaired by Jeanna and Dr. Beth Ackerman, who will expand her leadership role to provide strategic insights into special education, behavioral health, and policy. The Advisory Board will help guide New Story's academic innovation and reinforce its position as a thought leader in the field.

PR Newswire
Apr 3rd, 2025
Sage Alliance Schools Expands Therapeutic School To New York City Opening September 2025

NEW YORK, April 3, 2025 /PRNewswire/ -- Sage Alliance Schools (Sage) is pleased to announce that its therapeutic, college-preparation program has been officially approved by the New York State Education Department and will open its doors in September 2025. Sage NYC is now accepting students and is ready to provide personalized educational opportunities tailored to meet the needs of students who thrive in small, supportive learning environments.The Sage NYC program is designed to serve students grades 7 – 12 who require a customized academic experience that fosters both academic and social-emotional growth. Students often come to Sage with challenges including anxiety, depression, social exclusion, and school avoidance, but excel academically. With a strong emphasis on individualized instruction, Sage combines rigorous, college-focused academics with therapeutic support to help students achieve their full potential."We are thrilled to bring Sage Alliance Schools to New York and provide families with an option that prioritizes individualized support and student success," said Dr. Ryan Plosker, Senior Vice President, New Story. "With nearly 30 years of services in New Jersey, our expansion to New York reflects our commitment to offering high-quality, personalized education to students who may need a more tailored approach to thrive."About Sage NYCIn the heart of Manhattan, the school includes 13 classrooms, a gymnasium, student lounge and cafeteria, counseling offices, among other amenities

Audax Private Equity
Feb 12th, 2024
Audax Private Equity | Salisbury House | Portfolio

Audax Private Equity partners with management teams of established, market-leading companies who have the vision and desire to create much larger entities through acquisition and organic growth.

PR Newswire
Nov 28th, 2023
New Story Expands Commitment to Children and Young Adults in Ohio with Investment in The Learning Spectrum

/PRNewswire/ -- New Story, a leading provider of special education, therapeutic, and mental health services, has taken a significant step forward in its...

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