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Nexus Care Services

Home care and live-in care services

Overview

Nexus Care Services provides in-home and live-in care in the West Midlands, offering person-centred care for adults and specialized services for dementia, physical disabilities, children, and young adults, plus nurse-led complex care and care-supported trips through Nexus Events. Assessments take 24-48 hours and care packages are set up within 3-5 days, with a flexible model that avoids long-term contracts and charges only for the time care is provided. Regulated by the Care Quality Commission with a Good rating, the company has won multiple awards and is led by a family team including founder John Court and Managing Director Tinga Umera. The goal is to deliver reliable, personalised, and flexible home-based care that helps clients maintain independence and quality of life in their communities.

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About Nexus Care Services

Simplify's Rating
Why Nexus Care Services is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Social ImpactHealthcare

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Birmingham, United Kingdom

Founded

2013

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Simplify's Take

What believers are saying

  • Homecare.co.uk logged 86 reviews and a 9.9 score in September 2026.
  • 2026 awards momentum includes Small Business of the Year and national finalist status.
  • Recruiting from £14 hourly with paid travel supports staffing in a tight market.

What critics are saying

  • CQC evidence is stale; the latest report remains March 2023, not 2026.
  • Shenstone expansion raises overhead before demand or recruiter throughput is proven.
  • Large competitors can copy person-centred care, compressing margins across West Midlands.

What makes Nexus Care Services unique

  • 2026 Shenstone hub expands local coverage, recruitment, and referral capacity.
  • Nexus offers nurse-led complex care, children's services, and live-in support.
  • Flexible, no-long-contract pricing and 24-48 hour assessments speed family decisions.

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Benefits

  • Training Programs
  • Employee Referral Bonus
  • Paid Holidays
  • Mental Health Support

Company News

Express & Star
Sep 29th, 2026
More than 200 carers honoured at Staffordshire care awards.

More than 200 carers honoured at Staffordshire care awards. By Staffordshire County Council Published 29th Sep 2026, 09:27 BST Carers from across Staffordshire were recognised at the annual Dignity in Care Awards in Stafford. More than 200 paid and unpaid carers gathered at the Staffordshire County Showground to celebrate the winners of this year's Dignity in Care Awards. The awards, organised by Staffordshire County Council, are now in their 12th year and recognise people working across the adult social care sector. Nine categories were presented, with winners recognised for putting dignity and respect at the centre of their work. Tinga Umera, from Nexus Care Services, won the Registered Manager Dignity Champion Award. Hema Mungroo, who runs Havenly Adult Day Care Centre in Heath Hayes, received the Long Service Dignity Champion Award after being recognised for more than 20 years supporting older people. She said: "It's a really nice feeling to be recognised for what we do, especially in day care. The best bit is allowing people to live at home, particularly people who are on a dementia journey, and still enjoy their life with dignity because of the support we give." Other winners included Amy Jones of Independence at Home, Danielle Pearce of Home Instead Cannock and Burntwood, Karen Hurmson, the team at Saltbank Court in Stafford, Philippa Turnock of Hawthorn House in Lichfield, Jonathon Veitch of Home Instead Cannock and Burntwood, and Joseph Birkin of Independence at Home. The event was hosted by BBC Midlands Today presenter Rebecca Harper and took place on Thursday, September 24. Awards were presented by representatives including Jan Burns MBE, chief executive of The National Dignity Council, Suzanne Petrie from Skills for Care, and Staffordshire County Council's director for health and care Dr Richard Harling.

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