Work Here?
Overview
Okendo is a customer marketing platform for e-commerce, especially Shopify, that helps stores collect and showcase customer reviews, photos, and videos, and run loyalty and referral programs, quizzes, and surveys. It works by merchants using its tools to gather user-generated content and social proof, then display it on product pages and marketing channels. It also integrates with marketing tools like Klaviyo, Postscript, and Attentive, enabling cohesive campaigns. Loyalty, referrals, quizzes, and surveys are managed within a single platform, with analytics to understand customer behavior and preferences. Compared with others, Okendo emphasizes social proof and customer intelligence across e-commerce stores, with native Shopify integrations and multi-tier pricing. The goal is to boost trust, engagement, repeat purchases, and new customer acquisition through conversion-optimized content and incentives.
About Okendo
Industries
Data & Analytics
Enterprise Software
Company Size
51-200
Company Stage
Series A
Total Funding
$31.3M
Headquarters
Sydney, Australia
Founded
2016
Simplify's Take
What believers are saying
- Trusted by 18,000+ brands like SKIMS and Rhode with 65+ integrations.
- Pricing starts at $19/month, bundles save 40% versus competitors.
- Low-friction process collects high-quality image, video, attribute reviews.
What critics are saying
- Yotpo syndicates to Google Shopping, Amazon, diverting 50-70% traffic in 6-12 months.
- Shopify's 2025 native apps eliminate need for $50k+ ARR customers in 12-18 months.
- Klaviyo’s 2025 Loox acquisition bundles AI reviews, poaching users in 9-15 months.
What makes Okendo unique
- Okendo syndicates reviews via Bazaarvoice to thousands of retailers.
- Okendo Loyalty launched June 6, 2024, unifies reviews and loyalty.
- Okendo Connect launched September 27, 2022, delivers customer intelligence.
Help us improve and share your feedback! Did you find this helpful?
Funding
Total Funding
$31.3M
Above
Industry Average
Funded Over
2 Rounds
Index Ventures
Craft VenturesIndustry standards
Benefits
Remote Work Options
Paid Vacation
Paid Holidays
Flexible Work Hours
Family Planning Benefits
Fertility Treatment Support
Wellness Program
Mental Health Support
Conference Attendance Budget
Professional Development Budget
4 weeks of annual leave
12 weeks of Paid Family Leave
Office stipend setup
Sick & carer’s leave
Compassionate & bereavement leave
Work remotely in the AU
11 paid public holidays
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -1%2 year growth
↑ 0%MIAMI, June 6, 2024 /PRNewswire-PRWeb/ - Okendo, the customer marketing platform that creates stronger connections between consumers and the brands they love, announces the release of Okendo Loyalty, rounding out a series of product launches to make Okendo the premier customer marketing platform for Reviews, Referrals, Loyalty, Quizzes, and Surveys.
Okendo, the customer marketing platform for ecommerce brands, today launched its new customer intelligence solution, Okendo Connect.
Christine Hall / TechCrunch:Okendo, which provides customer review tools to e-commerce brands, has raised a $26M Series A led by Base10 Partners, bringing its total funding to $33.5MNo merchant likes a bad customer review and Okendo, a customer marketing platform, announced $26 million in Series A funding today Click here to read full news.
No merchant likes a bad customer review and Okendo, a customer marketing platform, announced $26 million in Series A funding today to continue developing its customer review tools for e-commerce brands. Base10 Partners led the funding round and was joined by Craft Ventures and existing investor Index Ventures. It gives the company $33.5 million in total capital raised to date
Okendo, the most advanced customer review platform for ecommerce brands, announced today that it has raised a $26 million Series A financing round led by Base10 Partners with participation from Craft Ventures and existing investor, Index Ventures.
Okendo is Hiring for 6 Jobs on Simplify!
Find jobs on Simplify and start your career today
About Okendo
Industries
Data & Analytics
Enterprise Software
Company Size
51-200
Company Stage
Series A
Total Funding
$31.3M
Headquarters
Sydney, Australia
Founded
2016
Okendo is Hiring for 6 Jobs on Simplify!
Find jobs on Simplify and start your career today