Overview

One Call Concepts provides outsourced, end-to-end management of one call notification centers across the United States. It partners with state one call centers to manage and improve the nationwide system that helps prevent utility damage by coordinating caller notifications, safety processes, and center operations. Their product works as turnkey center management: they handle staffing, technology, workflows, and network coordination to ensure effective and timely communication about underground utilities before digging or work begins. The company differentiates itself through a 30+ year track record, a large network of centers, close customer partnerships, and ongoing development of new technologies and processes that set standards in the one call industry. Its goal is to make utility damage prevention safer and more efficient by maintaining a cohesive, connected nationwide network of one call centers.