About

One Medical provides a membership-based primary care service that focuses on making healthcare more accessible and convenient for individuals and employers. Patients pay an annual fee to access services such as same-day appointments and 24/7 virtual care, all managed through a mobile app that allows for easy appointment booking, prescription renewals, and communication with healthcare providers. This model combines in-person and virtual care, aiming to lower healthcare costs while enhancing the patient experience. One Medical differentiates itself from competitors by targeting tech-savvy urban populations and partnering with employers to offer these services as part of employee health benefits. The company's goal is to expand its presence in major metropolitan areas and increase its market share in the healthcare industry.

Simplify's Take

What believers are saying

• One Medical's hybrid model of in-person and virtual care can significantly reduce healthcare costs while improving patient experience.
• Strategic partnerships and acquisitions, such as the rebranding of Iora Health clinics, expand One Medical's market reach and service offerings.
• The backing of Amazon provides substantial financial resources and technological expertise, positioning One Medical for sustained growth and innovation.

What critics are saying

• Scrutiny over call center practices and office closures could damage One Medical's reputation and patient trust.
• Job cuts and cost-saving measures may impact employee morale and service quality, potentially leading to higher turnover and operational challenges.

What makes One Medical unique

• One Medical's membership-based model offers same-day appointments and 24/7 virtual care, setting it apart from traditional primary care providers.
• The seamless integration with a mobile app for booking appointments, renewing prescriptions, and communicating with healthcare providers enhances patient convenience and engagement.
• By partnering with employers to offer services as part of employee health benefits, One Medical taps into a unique revenue stream that many competitors lack.