What OneSpaWorld (OSW) said on its Q3 earnings call. October 28, 2026 Key points. * Strong Q3 performance: OneSpaWorld's revenue rose 7% year over year to $276.5 million, while adjusted EBITDA increased 12% to $39.2 million, exceeding the high end of prior guidance. * Growth driven by cruise and wellness demand: Higher guest spending, fleet expansion, increased guest volumes and a 20% rise in pre-booked revenue supported results, while higher-value MediSpa and health services continued to grow. * Outlook and shareholder returns improved: The company raised the midpoint of its 2026 revenue and adjusted EBITDA outlook, authorized a new $100 million share-repurchase program and increased its quarterly dividend by 25% to $0.0625 per share. * MarketBeat previews the top five stocks to own by November 1st. OneSpaWorld NASDAQ: OSW reported third-quarter 2026 results above the high end of its prior guidance, with revenue rising 7% and adjusted EBITDA increasing 12% from a year earlier. The company also raised the midpoint of its full-year outlook, authorized a new $100 million share repurchase program and increased its quarterly dividend by 25%. Executive Chairman and Chief Executive Officer Leonard Fluxman said the quarter marked the company's 22nd consecutive quarter of record year-over-year growth in total revenue and adjusted EBITDA. He attributed the performance to gains across operating metrics, growth in higher-value health and wellness offerings, expanded cruise-line partnerships and the company's asset-light operating model. Third-Quarter financial results. Total revenue increased to $276.5 million in the third quarter from $258.5 million a year earlier. President, Chief Financial Officer and Chief Operating Officer Stephen Lazarus said the $18 million increase reflected a 3.3% rise in average guest spend, fleet expansion from new ship builds, higher revenue days excluding fleet expansion, and increased guest counts. The company said average guest spend contributed $8.2 million of the year-over-year revenue increase, while higher volumes contributed $7 million and fleet expansion added $4.3 million. Increased pre-booked revenue contributed $6.9 million at health and wellness centers included in OneSpaWorld's ship count as of Sept. 30. Net income rose to $28.2 million, or $0.28 per diluted share, from $24.3 million, or $0.23 per diluted share, in the prior-year quarter. Adjusted net income increased to $34.8 million, or $0.34 per diluted share, compared with $30.7 million, or $0.30 per diluted share, a year earlier. Adjusted EBITDA grew to $39.2 million from $35 million. Revenue growth in maritime operations was partly offset by a $1.4 million decline in destination-resort revenue, which the company said was partly related to hotel closures where it had previously operated. Product revenue also declined $1.3 million as a result of the company's previously announced reorganization of operations in the U.K. and Italy. Fleet expansion, higher-value services and pre-booking. At quarter end, OneSpaWorld operated health and wellness centers on 207 ships, compared with 204 ships at the end of the third quarter of 2025. Its average ship count for the quarter was 206, compared with 199 a year earlier. The company had 4,645 personnel staffed on vessels at quarter end, up from 4,466. During the quarter, OneSpaWorld entered renewed agreements with Azamara Cruises and Silversea. Fluxman said the Azamara agreement supported the first spa refit aboard Azamara Quest, adding treatment rooms, retail space, MediSpa services and IV therapy. The company said it remains on track to add health and wellness centers on two additional ship builds during 2026. MediSpa offerings were available on 157 ships at the end of the quarter, up from 150 ships a year earlier, and OneSpaWorld expects to reach 159 ships by the end of 2026. Fluxman said high-value offerings including Thermage, truSculpt, CoolSculpting, IV therapy, acupuncture and LED light therapy posted strong double-digit growth from the prior year. In response to an analyst question, Fluxman said the 3.3% increase in average guest spend was driven by business mix rather than pricing. He cited growth in acupuncture, MediSpa and health and longevity services, along with greater guest engagement and product attachment. Pre-booked revenue rose 20% and represented 23.2% of service revenue, compared with 21.5% a year earlier. The company's forward-booking position was up 18% from the same time last year. Fluxman said OneSpaWorld is working with cruise-line partners to improve booking platforms and resources, and he set a goal of moving pre-booked revenue closer to 30% over the next two and a half years. Staff retention exceeded 81% at quarter end, improving by nearly five percentage points from a year earlier. Management said experienced staff support revenue through guest recommendations, cross-selling and upselling. Capital returns and balance sheet. OneSpaWorld returned $42.3 million to shareholders through share repurchases and dividends during the third quarter while also reducing debt, according to Fluxman. During the first nine months of 2026, the company repurchased $37.5 million of common shares, paid $15.2 million in quarterly dividends and repaid $13.8 million of its long-term facility. * Total cash was $32.1 million at Sept. 30. * Total liquidity, including availability under its undrawn credit facility, was $80.9 million. * Total debt, net of deferred financing costs, was $70.5 million. * During the third quarter, OneSpaWorld repurchased 1.4 million shares for $37.2 million, completing its prior $75 million authorization. The board approved a new authorization to repurchase up to $100 million in common stock. It also raised the quarterly dividend 25% to $0.0625 per share, payable Dec. 2 to shareholders of record as of Nov. 18. AI efforts and updated outlook. Lazarus said the company continued to expand several artificial-intelligence initiatives. Its Amanda recommendation and yield optimization platform added NAD+ and IV therapy recommendations across 188 vessels. AVA, a virtual assistant for shipboard managers, closed 90% of its third-quarter tickets without human escalation, which management said freed 150 staff hours for redeployment to revenue-generating activities. Management said it expects dynamic AI-influenced pricing to be rolled out first for pre-booking, though Fluxman said it is not expected to be in place before the fourth quarter of 2027. He said the goal is to improve yield through pricing that responds to supply and demand. For full-year 2026, OneSpaWorld now expects revenue of $1.033 billion to $1.038 billion and adjusted EBITDA of $138 million to $140 million. The prior outlook called for revenue of $1.018 billion to $1.038 billion and adjusted EBITDA of $130 million to $140 million. For the fourth quarter, the company forecast revenue of $248 million to $253 million and adjusted EBITDA of $32 million to $34 million. OneSpaWorld expects to end 2026 with health and wellness centers on 208 ships and 12 destination resorts, following the completion of its exit from land-based health and wellness centers in Asia. About OneSpaWorld (NASDAQ:OSW). OneSpaWorld Holdings Limited NASDAQ: OSW provides health, wellness and beauty services primarily aboard cruise ships and at destination resorts. The company operates and manages spas, salons, fitness centers and wellness facilities for cruise lines and resort operators, serving travelers in international markets. Its services include massages and other spa treatments, facials, skincare, hair and beauty services, fitness and wellness programs, medi-spa treatments, acupuncture and related health services. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. 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California passenger sues Virgin voyages and One Spa World after alleged sexual assault aboard Brilliant Lady. California passenger sues Virgin voyages and One Spa World after alleged sexual assault aboard Brilliant Lady holzberg legal september 18, 2026. A resident of Hidden Valley Lake, California, proceeding under the pseudonym Jane Doe, has filed a federal maritime lawsuit against Virgin Cruises Intermediate Limited Inc. and One Spa World (Bahamas) Ltd. in the Southern District of Florida. The lawsuit, filed under Case No. 1:26-cv-26250-BB, stems from an alleged sexual assault that took place aboard the Brilliant Lady during an Alaskan voyage departing from Seattle, Washington, in June 2026. The action seeks damages exceeding seventy-five thousand dollars, exclusive of interest and costs, invoking the court's diversity and admiralty jurisdiction. Brilliant Lady passenger alleges sexual assault during secluded after-hours salon appointment. According to the filed complaint, the passenger purchased a package of hair blowout services at the shipboard beauty salon during her cruise. The salon was operated by One Spa World under an arrangement with Virgin. During initial styling appointments, salon hairstylist Pranit Narayan Pawar cultivated the passenger's trust by discussing neck and shoulder tension, describing therapeutic techniques he claimed to have practiced in India, and incorporating upper body massages into hair treatments. Pawar subsequently offered the passenger after-hours massage sessions to address her discomfort, scheduling them in the salon's booking system under the guise of hair consultations rather than legitimate massage therapy. The complaint alleges that on June 20, 2026, Pawar led the passenger into a secluded men's grooming area adjacent to the salon, where the interior could not be seen from the outside once closed. Pawar allegedly closed and locked the door before performing therapeutic bodywork under false pretenses. The filing asserts that Pawar proceeded to intentionally engage in unauthorized and invasive touching, including groping the passenger's breasts without her consent. The victim asserts she was left in severe shock and distress by the encounter. Complaint alleges notice of prior cruise ship spa assaults and criminal investigation. The lawsuit claims that both Virgin and One Spa World had actual or constructive knowledge of the risk of passenger assaults in shipboard spa environments. The pleading highlights prior maritime litigation against One Spa World involving similar misconduct aboard cruise ships, including cases where spa staff allegedly assaulted passengers under the pretext of massage services. Furthermore, the complaint asserts that multiple other women were subjected to similar misconduct by the same hairstylist on the Brilliant Lady. The stylist's conduct is currently the subject of an investigation by the Federal Bureau of Investigation, with a federal criminal trial pending. The plaintiff argues that the cruise operator and spa concessionaire lacked basic security measures to protect passengers from predatory crew behavior. Despite shipboard rules strictly prohibiting crewmembers from having sexual contact with guests, the defendants permitted a hairstylist who was not a licensed or authorized massage therapist to access secluded grooming areas after hours. The lawsuit highlights that the companies failed to maintain automated alerts or supervisory oversight when unusual after-hours appointments were entered into the electronic salon scheduling system. Six counts brought against cruise line and concessionaire for negligent security and strict vicarious liability. The lawsuit sets forth multiple causes of action against both defendants, including counts for negligent security, negligent monitoring and supervision of crewmembers, strict vicarious liability, and apparent agency liability. The plaintiff asserts that Virgin, as a common carrier, owes a non-delegable duty under well-established maritime precedent to safely transport passengers and protect them from intentional assaults committed by crewmembers and shipboard personnel. The complaint further asserts that One Spa World and Virgin are strictly liable under principles of respondeat superior for the intentional and criminal acts of their staff members. The lawsuit emphasizes that salon staff wore cruise line uniforms, were governed by shipboard discipline, and were marketed directly to guests through official Virgin mobile applications and web portals without meaningful disclosure of third-party operations. As a result of the incident, the passenger claims she has suffered severe mental anguish, ongoing psychological trauma, pain and suffering, and past and future medical and therapy expenses. The plaintiff also demands punitive damages, arguing that the conduct was willful, wanton, and exhibited reckless disregard for passenger safety. Contact an experienced cruise ship assault and maritime injury lawyer. Passengers who experience sexual assault, physical abuse, or severe injuries while traveling on commercial cruise ships possess substantial rights under federal maritime law. Vessel owners, operators, and onboard concessionaires bear strict legal obligations to ensure proper vetting, continuous monitoring, and adequate security protocols to protect paying guests from predatory crew conduct. If you or someone close to you was harmed aboard a cruise vessel due to inadequate security or crew misconduct, its legal team is available to assist you in understanding your options. Contact its cruise injury legal team today to receive an immediate and confidential evaluation of your case. Disclaimer: Its firm does not represent the plaintiff in this case and is not involved in the litigation. The information provided is a summary of allegations based on publicly available court filings. Holzberg Legal make no representations about the truth of thes e allegations, are not commenting on the merits of the case, and are not predicting any outcome.