Onyx CenterSource

Onyx CenterSource

B2B payments processor for hospitality

Overview

Onyx CenterSource provides B2B payment processing and business intelligence tailored for the hospitality industry. It helps hotels, travel agencies, and other travel-sector businesses manage electronic payments, including GDS fees, affiliate payments, and online prepaid bookings, while offering recovery services and advanced reporting tools. The platform works by processing secure cross-border and domestic payments through licensed financial partners, reducing bank charges, currency conversions, and paper checks, and delivering transparent, actionable insights through its analytics. The company differentiates itself by specializing in hospitality-focused payments and data, offering end-to-end payment solutions plus business intelligence that align with travel industry needs and partner networks. Its goal is to improve operational efficiency, ensure accurate and timely payments, and strengthen client relationships and credibility in the industry.

Significant Headcount Growth

About Onyx CenterSource

Simplify's Rating
Why Onyx CenterSource is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

Fintech

Financial Services

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$86.1M

Headquarters

Dallas, Texas

Founded

1992

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Simplify's Take

What believers are saying

  • Q2 2026 showed stronger commission growth in APAC, North America, and Oceania.
  • OnyxInsights powered a July 2026 report showing 9.4% pending commissionable room nights.
  • Scott Gutz became CEO in September 2024, bringing Amadeus-scale travel technology relationships.

What critics are saying

  • Average payment time stayed 41 days in Q2 2026, keeping advisor frustration alive.
  • The 2025 statement on commission-payment misconceptions signals ongoing trust problems with agencies and hotels.
  • If Oracle, Cvent, or Booking.com route commissions elsewhere, Onyx loses its control point.

What makes Onyx CenterSource unique

  • Onyx processes hospitality commissions across 150,000 hotels in 160 countries, built for scale.
  • Its 2026 Oracle Cloud Marketplace listing embeds CommPay, GroupPay, and OnyxInsights inside Oracle OPERA Cloud.
  • The August 2026 payment-status tool gives advisors transparent, self-service commission tracking across agencies.

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Funding

Total Funding

$86.1M

Above

Industry Average

Funded Over

1 Rounds

Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Debt Funding Comparison
Coming Soon

Benefits

Remote Work Options

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

10%

1 year growth

10%

2 year growth

10%
Travel Weekly
Aug 4th, 2026
Onyx launches tool to help advisors keep track of payments.

Onyx launches tool to help advisors keep track of payments. Aug 04, 2026 Onyx CenterSource has launched a new tool to help advisors keep track of where their commission payments are throughout the payment process. The Commission Payment Status Tool is part of Onyx's efforts to improve how advisors get paid with greater transparency and self-service capabilities, the company said. It is available to both its partner and non-Onyx member agencies as well as individual advisors. To use the tool, advisors visit Onyx's website and enter a few booking details. Then they can see what the payment's status is, Onyx said, including information on whether or not the funds have been received from the hotel. Once funds are received, Onyx can begin the payment process to the agency. Onyx said the tool was created based on feedback from the agency community. Tony Wagner, Onyx's chief commercial officer, noted that knowing a payment's status can be one of advisors' biggest frustrations. "Commission payments involve multiple parties and, until now, there hasn't been an easy way to see what's happening behind the scenes," he added. "This tool reflects our commitment to greater transparency and our belief that when advisors have the information they need, they can run their businesses with more confidence."

10 Minute Hotel
May 1st, 2025
This Week's Comings & Goings

Onyx CenterSource announced that Kristen Pratt has joined the company as senior vice president, partnerships and business development initiatives.

The Business Travel Magazine
Feb 5th, 2025
Pauline Houston joins Dallas-based hospitality payments specialist

Pauline Houston has joined Onyx CenterSource, a provider of B2B payments and business intelligence solutions for the hospitality industry, as Global Head of Sales.

Your Tech CFO
Feb 5th, 2025
Onyx CenterSource Launches Analytics Platform for Hospitality

Onyx CenterSource, a global leader in B2B payments and business intelligence for the hospitality industry, has just revealed its latest breakthrough- the OnyxInsights platform.

PhocusWire
Aug 23rd, 2024
Phocuswire'S Weekly Travel Tech News Briefs: Sabre, Hotels.Com, Hospitable And More

Here's our roundup of the people, product and partner news from the global travel industry this week.Sabre, WestJet expand long-term distribution dealTexas-based global travel technology company Sabre signed a multi-year renewal of its distribution agreement with WestJet, which will include the Canada-based airline’s future new distribution capability offers. Once NDC is implemented, Sabre-connected agencies will be able to shop, book and service WestJet’s NDC offers, alongside its EDIFACT content. Details about the NDC implementation will be shared closer to the launch.“We are pleased to have reached a multi-year agreement with Sabre to expand our long-standing distribution partnership to cover not only EDIFACT but also NDC content once the technical connectivity has been implemented,” said John Weatherill, chief commercial officer at WestJet. “We rely on a trusted partner like Sabre to service a broad customer base through real-time connectivity to agency and corporate subscribers via the Sabre GDS.”Hotels.com partners with AffirmPayment network Affirm is partnering with Hotels.com, providing approved guests the option to pay over time when they book accommodations on the site. The deal builds on Affirm’s existing partnership with Expedia Group, where it serves as the exclusive buy now, pay later provider on Expedia and Vrbo.“We are delighted to advance our partnership with Affirm and Hotels.com. This expanded collaboration offers travelers greater payment flexibility when booking their dream stays,” said Clayton Nelson, vice president for strategic partnerships and affiliates at Expedia Group

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