Kapsch TrafficCom awarded $170M contract to streamline two Southern California express lane corridors through 2041. Oct 01, 2026, 07:00 ET * Kapsch to unify back-office system and customer service operations for the SR-91 and I-15 Express Lanes, ending divided billing and service for drivers who use both corridors * Contract valued at more than $170 million for fifteen-year, three-party agreement with the Orange County Transportation Authority (OCTA) and the Riverside County Transportation Commission (RCTC) * Agencies expect $33M in operating efficiencies while improving usability with single point of contact for drivers ATLANTA, Oct. 1, 2026 /PRNewswire/ - The Orange County Transportation Authority (OCTA) and the Riverside County Transportation Commission (RCTC) have awarded Kapsch TrafficCom a three-party agreement to consolidate back-office system (BOS) and customer service center (CSC) operations for the SR-91 and I-15 Express Lanes. The contract is valued at more than $170 million and runs through 2041. SR-91 is the primary corridor connecting the Inland Empire and Orange County, crossing from RCTC's jurisdiction into OCTA's near the county line. Historically, tolling operations along the corridor were managed by two separate agencies, each operating its own back-office system and customer service center. As a result, customers using toll facilities in both counties often received separate invoices, agencies maintained separate accounts, and interacted with different customer service organizations depending on where their transactions occurred. This back-office consolidation is designed to provide a more seamless customer experience across the entire corridor. Roughly 35 percent of customer service interactions already involve both the SR-91 and I-15 corridors. Unifying operations under the Kapsch platform, which already manages RCTC's portion of the road, gives OCTA and RCTC a single back-office system and a single customer service contact for drivers using either corridor. "This partnership reflects what we've built together with RCTC over the past years," said JB Kendrick, President of Kapsch TrafficCom North America. "That kind of trust comes with real responsibility to both the agencies and to the hundred thousand people using these lanes every day. Our job now is to continue to earn that trust every day through 2041." A Longstanding Partnership Kapsch TrafficCom has served as RCTC's trusted back-office and roadside operations partner for the I-15 Express Lanes since 2017, with the partnership expanding in 2025 to include occupancy detection technology on SR-91. Since the launch of the current I-15 platform in 2021, Kapsch has consistently achieved outstanding performance across all 14 contractual key performance indicators, demonstrating operational excellence, reliability, and accountability. This sustained success is further reflected in positive customer satisfaction ratings, underscoring Kapsch's ability to deliver a high-quality customer experience while meeting the agencies' operational objectives. Agencies expect a 12-month implementation timeline, much shorter than a typical re-procurement which can take five years until go-live. Over that transition, Kapsch will scale CSC operations; hire and train additional customer service representatives; and bring both corridors under one consistent process by summer 2027. Both the OCTA Board and RCTC Board unanimously approved the award to Kapsch. Consolidating Operations, Cutting Costs Partnering with an established SR-91 operator is projected to achieve operating efficiencies of more than $33 million in implementation, operations, and pass-through costs through 2041. Under California's toll structure, savings translate directly into lower operating costs and higher excess revenue, which is reinvested in the corridor to benefit transit and general-purpose transportation initiatives. The SR-91 Express Lanes serve more than 56,000 and 60,000 users daily in Riverside County and Orange County respectively, according data published by the agencies. Combined, the corridors process more than 6.3 million transactions monthly. The Kapsch platform will extend to incorporate SR-91 into the existing I-15 back-office system, giving both agencies a unified view of the corridor. Beyond back-office consolidation, Kapsch's existing role on I-15 spans the full range of express lane operations, including roadside infrastructure, dynamic pricing, and day-to-day roadway management through a co-located Traffic Operations Center (TOC) in Corona, California. A division of Kapsch TrafficCom in Vienna, Kapsch TrafficCom North America is based in Atlanta, Georgia and serves Canada, the United States, and Puerto Rico. The region is home to 700 team members across 25 offices and processes more than one billion customer transactions in the US every year. | Press contact: | / | | Sandra Bijelic Head of Corporate Communications Kapsch TrafficCom P +43 664 628 1720 [email protected] | Ashley Boncimino Regional Marketing Manager Kapsch TrafficCom [email protected] | SOURCE Kapsch TrafficCom AG

OCTA is spending again on hydrogen because the fuel chain failed. * CleanTechnica By Michael BarnardAug 19, 2026, 2:43 am92 ptsTrending The Orange County Transportation Authority is spending another $27.6 million on hydrogen infrastructure as it expands its fuel-cell bus fleet from 10 buses toward 50. Read the announcement quickly and it sounds like ordinary fleet growth: more buses require more fueling capacity. OCTA's history makes the... Read Article Share Article * email * x.com * facebook * pocket * reddit * tumblr * linkedin * pinterest Welcome to EcoTopical Your daily eco-friendly green news aggregator. Leaf through planet Earths environmental headlines in one convenient place. Read, share and discover the latest on ecology, science and green living from the web's most popular sites.

Orange County invests in hydrogen infrastructure for eco-friendly transit solutions. Key points. * OCTA is developing a $27.5 million hydrogen fueling facility by 2028. * The project supports the agency's fleet of zero-emission hydrogen buses. * Clean Energy Fuels Corp. will design, build, and maintain the new facility. * OCTA aims for a 100% zero-emission bus fleet by 2040. The Orange County Transportation Authority (OCTA) has announced plans to construct a new hydrogen fueling station at its Garden Grove bus base, in collaboration with Clean Energy Fuels Corp. The total investment for this project is set at $27.5 million, with the aim of bolstering OCTA's operational capabilities for its hydrogen fuel cell bus fleet. The station is part of a broader initiative to enhance clean transportation technology within the agency. Clean Energy Fuels Corp. will be responsible for the design and construction of the hydrogen facility, including necessary upgrades and ongoing operations, maintenance, and supply of liquid hydrogen. The completion of the project is anticipated by 2028. Alphonse Anderson, Senior Account Manager at Clean Energy, expressed pride in supporting the OCTA, describing the agency as a forward-thinking transit organization committed to investing in sustainable transportation. Currently, OCTA operates a varied fleet that includes hydrogen fuel cell, battery-electric, and compressed natural gas buses, with a strategic goal of transitioning to a fully zero-emission bus fleet by 2040. Presently, the agency has 10 hydrogen fuel cell buses in service and plans to increase that number to 50 by 2028. As one of the major transportation agencies in Southern California, OCTA serves over 3.1 million residents, overseeing bus services and regional transportation planning. The establishment of the new hydrogen station is a significant step forward in their commitment to environmental sustainability and investment in clean technology, which aims to minimize the transportation sector's carbon footprint. This initiative not only reflects OCTA's dedication to reducing emissions but also highlights the growing trend toward alternative fuel sources in public transportation. The development of the hydrogen facility is expected to foster further advancements in the region's transportation infrastructure and enhance OCTA's service capabilities to its community. This project serves as an example for other transit agencies looking to transition to more environmentally friendly operations. August 4, 2026 at 09:50 AM Orange County, United States