Overview

Orquest provides workforce management scheduling software for retail and quick-service restaurant (QSR) chains. It uses self-made AI and advanced analytics to forecast demand and optimize staff schedules so that staffing aligns with customer traffic. The product operates by running algorithms (optimization and predictive models) that determine how many employees are needed at different times and assign shifts while complying with local regulations. This helps retailers like Inditex, Douglas, and McDonald’s increase sales and improve service, while saving store manager time—potentially boosting conversion rates. Orquest differentiates itself with in-house AI, high-accuracy demand forecasts (deviations under 3%), and compliance-focused planning that adapts to complex regulatory environments across global markets. The company’s goal is to help businesses run better-stated staffing plans that maximize sales and customer satisfaction across many countries and thousands of stores.