Overview

Ouihelp runs a tech-driven platform that connects families with carefully screened caregivers so elderly or disabled relatives can stay at home. Care coordinators visit homes to assess needs, ensure continuity with the same caregiver, and coordinate with other health professionals; caregivers are paid by users, with higher pay and no physical offices to cut overhead. Revenue comes from hourly rates of €22–€26, with clients eligible for a 50% tax credit. The company differentiates itself through its no-office model, strict caregiver vetting, and comprehensive care coordination, aiming to raise in-home care quality in France and expand via acquisitions and the Joya brand, while holding B Corp certification.