Overview
PSG Global Solutions provides outsourced recruiting support to the global staffing and recruiting industry. It operates recruiting centers in the Philippines to support US and other English-speaking markets, offering the cost benefits of offshore delivery while maintaining a high-performance staffing approach. Their service is delivered through consultative partnerships that establish a value-delivery framework aimed at improving client profitability with every PSG resource assigned. The company differentiates itself by serving a large portion of the top staffing firms, maintaining high employee engagement (monthly satisfaction scores above 90%) and a strong Net Promoter Score (77%), and by delivering measurable value typically four to ten times the client’s PSG spend in gross profits or savings. PSG’s goal is to help staffing companies scale their recruiting capabilities cost-effectively and enhance profitability through reliable, offshore-supported recruiting resources.
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Simplify's take
What believers are saying
- Everest Group named PSG a 2026 Major Contender and Star Performer on July 16.
- Jason Krumwiede joined July 22, 2026, sharpening commercial execution in staffing.
- Kara Sheffel's November 3, 2026 hire targets deeper penetration inside staffing accounts.
What critics are saying
- AI-native hiring vendors can unbundle PSG's screening work within 12 months.
- Teleperformance can centralize PSG's resources after acquisition, weakening standalone leadership focus.
- Healthcare staffing clients face commoditization pressure as Vizient-contracted competitors automate outreach.
What makes PSG Global Solutions unique
- Teleperformance owns PSG since 2022, funding global scale and distribution.
- PSG pairs Philippine offshore recruiting with recruiter-led workflows across staffing and healthcare.
- Anna AI earned Vizient Innovative Technology designation on November 5, 2026.
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