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Pager Health

Virtual care platform delivering remote consultations

Overview

Pager Health provides virtual care solutions for healthcare organizations, offering a platform for low-cost, remote patient care that boosts engagement and improves outcomes. It sacrifices high-cost settings by routing appropriate cases to virtual care through digital tools and clinician-led services, partnering with health systems like Horizon of New Jersey. Unlike some rivals, Pager Health prioritizes member experience, scalability, and cost efficiency, aligning with CMS guidelines and Medicare Advantage programs. Its goal is to make healthcare more accessible and affordable by expanding effective virtual care that enhances engagement, outcomes, and overall costs.

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About Pager Health

Simplify's Rating
Why Pager Health is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise SoftwareHealthcare

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$138.7M

Headquarters

New York City, New York

Founded

2014

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Simplify's take

What believers are saying

  • Pager launched an AI-powered behavioral health agent and end-to-end member navigation platform in 2026.
  • Pager won NCQA wellness reaccreditation in September 2026, validating operating discipline.
  • Tom Pelegrin and Jill Kirchner joined in 2026 to accelerate health plan sales.

What critics are saying

  • Pager's September 2026 CEO listings conflict between Walter Jin and John Burrell, signaling instability.
  • Health plans can replace Pager with Epic, Salesforce, or in-house AI navigation stacks by 2027.
  • If payer contracts slip, Pager's employer and health-plan concentration becomes an existential revenue shock.

What makes Pager Health unique

  • Pager Health sells payer-exclusive care navigation with clinician-designed workflows and agentic AI.
  • It serves 26 million members across the US and Latin America.
  • Its platform spans clinical, benefits, and program navigation, not just telehealth.

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Funding

Total Funding

$138.7M

Above

Industry Average

Funded Over

8 Rounds

Late VC funding comparison data is currently unavailable. We're working to provide this information soon!
Late VC Funding Comparison Coming Soon

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Remote Work Options
  • Paid Vacation
  • Professional Development Budget

Company News

HIT Consultant
May 5th, 2025
Jill Kirchner And Tom Pelegrin Join Pager Health To Accelerate Growth Strategy

Tom Pelegrin, Chief Growth Officer at Pager HealthJill Kirchner, VP of Health Plan Partnerships at Pager Health. What You Should Know: – Pager Health℠, a connected health platform company serving over 26 million members, today announced the strategic appointments of two seasoned healthcare executives, signaling a significant push to accelerate growth and deepen partnerships within the health plan market. – Tom Pelegrin joins as Chief Growth Officer, while Jill Kirchner has been named Vice President of Health Plan Partnerships and Growth.Tom Pelegrin Appointed Chief Growth Officer to Lead ExpansionTom Pelegrin steps into the role of Chief Growth Officer, bringing a proven track record of delivering multimillion-dollar revenue increases within the healthcare technology sector. Pelegrin is tasked with spearheading Pager Health’s comprehensive revenue expansion, formulating and executing growth strategies, leading business development initiatives, and overseeing commercialization activities.His deep expertise lies in scaling healthcare technology solutions, particularly across the payer market, and developing highly effective strategies to achieve significant market penetration. Prior to Pager Health, Pelegrin served as Chief Revenue Officer at Convey Health Solutions, where he successfully built and led the sales and marketing organization, driving substantial top-line growth and establishing Convey as a market leader in Medicare Advantage tech-enabled services. Earlier in his career, Pelegrin was instrumental as head of payer sales at BenefitFocus, helping to build the company into a market leader in software solutions for healthcare and benefits administration, which contributed to its successful IPO.Jill Kirchner Named VP to Drive Health Plan Partnerships and ASO GrowthJill Kirchner, a high-impact sales leader and experienced healthcare executive, takes the helm as Vice President of Health Plan Partnerships and Growth

HIT Consultant
May 29th, 2024
Pager Health And League Partner To Address Maternal Health Crisis

What You Should Know:– Pager Health and League, leading forces in digital healthcare, have joined forces to tackle the critical issue of maternal health in the United States.– The strategic collaboration aims to deliver a truly personalized and effective maternity care experience, potentially improving outcomes for millions of mothers-to-be.The U.S. Maternal Health Crisis in NumbersThe United States faces a stark reality when it comes to maternal health. The maternal mortality rate in the U.S. is nearly three times higher than France, the second-highest country, and a staggering seven times higher than Germany. While recent reports show a decrease in overall mortality rates since the pandemic, significant racial and ethnic disparities persist. Black women in the U.S

HIT Consultant
May 22nd, 2024
Pager Partners With Axa Partners Mexico To Expedite Care Navigation

What You Should Know:–              Pager, Inc., a leading digital healthcare enablement and care advocacy company serving 28 million members in the United States and Latin America, and AXA Partners Mexico (APM) today announced a strategic partnership that provides new capabilities to improve the experience of APM’s health assistance programs.–              The enhanced services are available immediately to more than two million APM beneficiaries across Mexico.APM Partners with Pager to Enhance and Expand Health ServicesThe new partnership with Pager enhances and strengthens the health services provided by APM, including Ground Ambulance, Doctor at Home, and a 24-hour Medical Advice Line. With Pager’s capabilities, an automated triage system uses a combination of AI and evidence-based clinical algorithms developed by clinical experts to guide APM members to the most appropriate level of care for their health needs. This care may range from immediate ambulance assistance for medical emergencies to a home visit by an APM clinician, or a trip to the local emergency room. For non-urgent medical issues, Pager’s secure telehealth services allow members to access high-quality medical care without leaving their homes.By partnering with Pager, APM can now also offer a personal medical assistant to help coordinate care needs. APM members can use SMS to connect directly with their personal medical assistant to answer questions about benefits, schedule appointments with nearby doctors, or consult with medical professionals about treatments via a secure chat or video line, all within a connected care experience.Pager is a leading virtual-care, tech-enabled services platform that engages, guides, and connects people to access the right care, in the right place, at the right time, providing a trusted, personalized “doctor-in-the-family” experience. Through its Be Well, Find Care, Get Care, and Active Care solutions, Pager offers a comprehensive and continuous care experience

PR Newswire
May 20th, 2024
Pager And Axa Partners Mexico (Apm) Announce New Digital Partnership To Expedite Care Navigation

Strategic Collaboration with Digital Health Platform Enhances Customer Experience and Makes Healthcare More Accessible For More Than 2 Million APM Members in MexicoNEW YORK and MEXICO CITY, May 20, 2024 /PRNewswire/ -- Pager, Inc., a leading digital healthcare enablement and care advocacy company serving 28 million members in the United States and Latin America, and AXA Partners Mexico (APM) today announced a strategic partnership that provides new capabilities to improve the experience of APM's health assistance programs. The enhanced services are available immediately to more than two million APM beneficiaries across Mexico.The new partnership with Pager expands and reinforces the health services offered by APM, including Ground Ambulance, Doctor at Home, and a 24-hour Medical Advice Line. With Pager's capabilities, an automated triage system leverages a blend of AI and evidence-based clinical algorithms created by clinical experts to guide APM members to the most appropriate level of care for their health needs. This care may include immediate ambulance assistance for medical emergencies, a home visit by an APM clinician, or a visit to the local emergency room. For non-urgent medical issues, Pager's secure telehealth services enable members to have immediate access to high-quality medical care without having to leave the comfort of their homes."We chose Pager because they share our vision of better serving our members and helping them navigate the healthcare system with the greatest speed, efficiency, and convenience possible. We also wanted to leverage the most advanced care navigation technologies and bring health assistance services into the 21st century for Mexico," said Mikael Tordjman, CEO & Country Manager for AXA Partners México

PR Newswire
Aug 22nd, 2023
Pager Expands Leadership Team, Appoints Rita Sharma As Chief Product Officer

The Addition of the Former Salesforce Executive is the Latest to Support the Company's Rapid Expansion NEW YORK, Aug. 22, 2023 /PRNewswire/ -- Pager, a leading virtual care and digital health collaboration platform company, today announced that Rita Sharma has joined the executive team as Chief Product Officer. In her new role, Sharma will be responsible for leading the product team and the creation, innovation and execution of product strategies and roadmap for Pager, in addition to Onlife Health, its health and wellbeing platform. Sharma will also focus on developing go-to-market strategies and solutions in engagement, navigation, virtual care, wellbeing and value-based care on a global scale. Rita Sharma joins Pager as Chief Product Officer. Sharma comes to Pager from Salesforce, where she served as GM and VP of Product Management for Healthcare Life Sciences

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