PagerDuty

PagerDuty

Incident management and response platform

About PagerDuty

Simplify's Rating
Why PagerDuty is rated
B
Rated B on Competitive Edge
Rated A on Growth Potential
Rated C on Differentiation

Industries

Consulting

Enterprise Software

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2009

Overview

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process is crucial for maintaining the reliability and performance of digital services across sectors like technology, finance, healthcare, and retail. Unlike many competitors, PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company's goal is to enable organizations to manage and resolve IT incidents efficiently, thereby reducing downtime and enhancing service quality.

YC Company
Simplify Jobs

Simplify's Take

What believers are saying

  • PagerDuty is expanding into the Asian market with its Agentic AI functionality.
  • The company has been named a Leader in IT Incident Response Platforms for three years.
  • Major upgrades to Professional and Business plans enhance customer value and platform power.

What critics are saying

  • Emerging AI-driven platforms like Moogsoft and BigPanda increase competition for PagerDuty.
  • Regional data privacy regulations may challenge Agentic AI's adoption in the Asian market.
  • Economic uncertainties could reduce spending on IT operations management solutions.

What makes PagerDuty unique

  • PagerDuty integrates with various monitoring tools for real-time incident detection.
  • The platform offers a subscription-based model with tiered pricing for diverse client needs.
  • PagerDuty's Agentic AI enhances digital operations with autonomous SRE and operational insights.

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Funding

Total Funding

$741.6M

Above

Industry Average

Funded Over

7 Rounds

Post IPO Convertible funding comparison data is currently unavailable. We're working to provide this information soon!
Post IPO Convertible Funding Comparison
Coming Soon

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

1%

2 year growth

3%
NextBillion
Apr 17th, 2025
Turn.io Secures $3.15 Million to Power Life-Improving Conversations Across Global South

This investment arrives during a critical growth period for Turn.io, whose chat platform has helped over 200 social impact organizations.

Stock Titan
Apr 8th, 2025
PagerDuty Named a Leader and Outperformer in GigaOm Radar for IT Incident Response Platforms for Third Consecutive Year

SAN FRANCISCO-(BUSINESS WIRE)- PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today announced it has been named a Leader and an Outperformer in the 2025 GigaOm Radar for IT Incident Response Platforms (IRP).

HR Tech Wire
Mar 11th, 2025
PagerDuty Appoints Allison Corley as Chief Customer Officer

PagerDuty, Inc. (NYSE), a global leader in digital operations management, announced today the appointment of Allison Corley as Chief Customer Officer.

PagerDuty
Mar 4th, 2025
Driving Impact Through Innovation: A Visit to Ecofiltro in Guatemala

Over the past two years, PagerDuty has partnered with Beneficial Returns, supporting the growth of social enterprises that use market-based solutions to reduce poverty and protect the environment.

ERP News
Mar 3rd, 2025
PagerDuty Announces Latest Release of the Operations Cloud Platform, Including Agentic AI that Will Deliver Autonomous Site Reliability Engineer (SRE), Operational Insights and Scheduling Optimization Agents

PagerDuty, Inc., a global leader in digital operations management, announced it will add new agentic AI functionality across the PagerDuty Operations Cloud platform beginning with its Spring 25 release, which will help enterprises solve their most high-impact, mission-critical issues.

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