Overview

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

Simplify's Take

What believers are saying

• Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
• Strategic focus on public sector and Americas sales expands market reach.
• Investments by Intech and Quantbot indicate confidence in growth potential.

What critics are saying

• Emerging AIOps platforms may erode PagerDuty's market share.
• Economic downturns could affect subscription renewals and acquisitions.
• Reliance on third-party integrations poses risks if partners change APIs.

What makes PagerDuty unique

• PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
• Recognized as a leader in GigaOm's 2024 Radar for AIOps.
• Subscription-based model ensures steady recurring revenue from diverse industries.

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Funding

Total Funding

$168.9M

Meets

Industry Average

Funded Over

7 Rounds

Notable Investors:

Bessemer Venture PartnersAndreessen HorowitzAccelSV AngelY Combinator

Notable Investors:

Bessemer Venture PartnersAndreessen HorowitzAccelSV AngelY Combinator

$350,000,000

Post IPO Convertible

Oct 2023

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