PCS introduces CarerOS at Care Show Birmingham to tackle disconnected care systems. Person Centred Software (PCS) unveiled its new connected care operating system, CarerOS, at Care Show Birmingham, aiming to address the growing risks and operational pressures created by disconnected digital systems in care homes. While digitisation has transformed social care, it has also introduced new challenges. According to the Government's Digitising Social Care programme, more than 80% of adult social care providers now use digital social care records. However, many care homes rely on multiple systems for care planning, medication, staffing and other essential functions, which do not always communicate effectively. This fragmentation can leave critical information overlooked, making it harder for care teams to identify emerging risks. A change in a resident's medication, for example, may not reach those reviewing falls, while an increase in dependency may not be reflected in staffing decisions. Research cited by the Care Quality Commission estimates that more than 200 million medication errors occur annually in England, underlining the importance of effective information sharing. Meanwhile, care home managers face the additional burden of navigating multiple platforms to build a complete picture of care delivery. Designed to address these challenges, CarerOS brings critical information and activities together in one place. Starting with a single homepage for PCS Care customers, the platform provides a real-time feed of activities requiring attention, with one-click navigation directly to action. Kehan Zhou, Group CEO of PCS, said: "I've spent nights on shift in care homes, and I've seen what it actually looks like when a manager can't see the whole picture - this is not carelessness, just systems that were never built to talk to each other well. "This is what care providers have been asking the industry for: technology that finally works as one." The launch marked a significant step towards more connected care, with PCS aiming to give care teams a clearer picture of what is happening across their homes and the tools to act before issues escalate.

Person Centred Software acquires Camascope, bringing together best-in-class medication management and digital care solutions across UK social care. Camascope joins Person Centred Software (PCS), bringing together best-in-class medication management and digital care solutions; connecting medication data to the full picture of a person's care. This helps providers deliver safer, smarter and more connected medication management across UK social care. Medication management is one of the most critical and riskiest workflows in social care. The CQC has cited research estimating that 237 million medication errors occur in England every year across health and adult social care. Missed doses and incorrect administration put people at risk and add pressure to already-stretched care providers. Medication intelligence for safer, more connected care By joining a person's medication administration record to the rest of their care notes such as hydration, falls and activities, care medication can be understood in the full context of a person's care. That's the difference Camascope and PCS will make together: medication understood in the full context of a person's care so teams can spend less time piecing systems together and more time caring for people. As social care continues to digitise, Person Centred Software is ushering in a new stage of care intelligence: using data from the care record to give providers insight, benchmarking and evidence they can act on. Now, by connecting Camascope's medication data to the wider care record, PCS extends this into medication intelligence, moving beyond a record of administration towards smarter insights that guide safer, more connected care. The teams at Camascope and PCS are united by a shared commitment to care providers across the UK; safer and smarter care. Together, they will continue to invest in reliable technology, better service and practical innovation that makes a meaningful difference to care teams, providers and the people they support. A new CEO with a track record in data, AI and care Kehan Zhou has been appointed Group CEO of PCS, Camascope and Clearcare. Born in a village in Inner Mongolia with no paved roads, Kehan taught himself English from TV and podcasts, applied to 40 US universities and won two full scholarships. His career since has taken him from building a computer vision technology company in the US to Group CEO of the PCS Group, which includes ClearCare, specialists in children's care software. Having built and scaled AI and data businesses, Kehan joined Camascope as CEO in 2023. Under his leadership the company grew from supporting around 14,000 care residents to more than 85,000 and was ranked in the top quartile of the Financial Times' FT 1000 list of Europe's fastest-growing companies in 2026. Kehan believes those building technology must stay close to the people who use it. To understand the realities facing care providers, he has spent time living as a care home resident and has worked night shifts alongside the teams who rely on the software day in, day out. Kehan's user-first philosophy, grounded in his expertise in AI, data, and social care, is what will shape PCS's next chapter: becoming a connected care intelligence platform that brings stronger data, analytics and AI across social care. Kehan said: "It is a privilege to work alongside so many compassionate, mission-driven colleagues across PCS, Camascope and ClearCare. Together we have an opportunity to build exceptional technology that makes a meaningful difference to care providers, the people they support and their families. I remain deeply committed to staying close to the people we serve, whose dedication, resilience and humanity inspire our work every day." The market opportunity The UK has 465,000 registered care home beds and demand is rising faster than the workforce can grow to meet it. With demand outpacing the workforce, the opportunity lies in making better use of what the sector already has: its data. Yet that data has historically sat in silos, with medication managed separately from the wider care record, so it can't give carers time back or help them act sooner. PCS is building the connected infrastructure that changes that: a care operating system bringing together care delivery, medication management, staffing and training, and resident and family experience in one platform. What comes next UK social care is facing a generational challenge. Demand for care is rising faster than the workforce available to deliver it, while the value of what care teams deliver is too often under-recognised or misunderstood: by families weighing care options, by local authorities setting fees, and by the wider health system that depends on social care to function effectively. PCS believes the answer isn't simply more software that doesn't talk to each other. The sector needs technology that works as one. This means connected data, meaningful external benchmarks and clear evidence of the quality and value of care, so the focus stays where it belongs: on the person receiving care.