PetDesk

PetDesk

Mobile app for veterinary client communication

Overview

PetDesk offers a subscription software platform that helps veterinary clinics manage client communication. The product integrates with practice management systems (such as AVImark and Cornerstone) to handle appointment requests, prescription refills, health records, and reminders for pet owners. Pet owners use a mobile app to interact with clinics, access records, request services, and use virtual care. By serving over 2,100 clinics and 1.4 million pet owners with strong integrations and ongoing support, PetDesk aims to improve clinic efficiency and pet health outcomes.

About PetDesk

Simplify's Rating
Why PetDesk is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise Software

Healthcare

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$16.7M

Headquarters

San Diego, California

Founded

2013

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Simplify's Take

What believers are saying

  • August 13, 2025 Shepherd integration expands reach across cloud-based clinics and enterprise groups.
  • February 2026 unified Phones-Communications rollout deepens switching costs and expands add-on revenue.
  • Apax kept PetDesk as a current investment through September 2026, supporting continued product investment.

What critics are saying

  • September 3, 2026 AWS outages disrupted PetDesk; third-party dependence remains operationally fragile.
  • Covetrus vRxPro, IDEXX SmartFlow, and Shepherd attack the same clinic workflow budget now.
  • PetDesk Phones requires PetDesk Communications; forced bundling slows adoption and invites churn.

What makes PetDesk unique

  • Petvisor bundles PetDesk, Vetstoria, WhiskerCloud, Kontak, and Groomer.io into one stack.
  • PetDesk integrates directly with PIMS, giving clinics reminders, booking, phones, and texts in workflow.
  • PetDesk Phones and Communications unify calls, transcripts, and AI summaries in one workspace.

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Funding

Total Funding

$16.7M

Below

Industry Average

Funded Over

7 Rounds

Late VC funding comparison data is currently unavailable. We're working to provide this information soon!
Late VC Funding Comparison
Coming Soon

Benefits

Health Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Dependent Care Flexible Spending Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Holidays

Paid Parental Leave

Pet Insurance

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

18%

1 year growth

0%

2 year growth

1%
PR Newswire
May 13th, 2025
Petdesk Releases Ai-Powered Petdesk Scribe To Enhance Note-Taking For Veterinarians

SAN DIEGO, May 13, 2025 /PRNewswire/ -- PetDesk—a leading provider of veterinary client communication and engagement software—has announced the launch of PetDesk Scribe, an AI-powered transcription solution that enables veterinarians to focus on patient care without the distraction of manual note-taking. With this product release, PetDesk reinforces its commitment to building software that better connects veterinary teams with pet parents.PetDesk Scribe Helps Veterinary Providers Reclaim Their Time

PetDesk
Mar 28th, 2025
6 questions veterinary teams asked us at WVC 2025

Exciting conversations, personalized product demos and discounts, the reveal of its upcoming AI solution (PetDesk Scribe), and delicious piña coladas at its tiki bar - to say WVC 2025 in Las Vegas was a blast would be an understatement!

PR Newswire
Feb 5th, 2025
Petdesk Introduces Petdesk Scribe To Accelerate Veterinary Note-Taking Through Ai

SAN DIEGO, Feb. 5, 2025 /PRNewswire/ -- PetDesk, a leading provider of veterinary client communication and engagement technology, is excited to announce the upcoming launch of its new AI-powered note-taking solution: PetDesk Scribe. Designed to replace the manual note-taking process with reliable transcription intelligence, PetDesk Scribe empowers veterinarians to fully focus on patient care. This innovation reinforces PetDesk's mission of extending the lives of pets by building technology that better connects veterinary teams with pet parents.The challenges PetDesk Scribe solves

PR Newswire
Jul 10th, 2024
Petdesk Unites With Veterinary Management Groups (Vmg) To Deliver A Comprehensive Solution For Modern Veterinary Clinics

SAN DIEGO, July 10, 2024 /PRNewswire/ -- PetDesk , a leader in veterinary communication and workflow solutions, is excited to announce a strategic partnership with Veterinary Management Groups (VMG). This collaboration will bring PetDesk's innovative technology to VMG's dedicated members, enhancing the efficiency and effectiveness of independent veterinary practices nationwide."We are thrilled to partner with PetDesk," said VMG President Matt Salois. "Their comprehensive suite of products aligns perfectly with our mission to provide our members with the best tools available to achieve extraordinary practice success. PetDesk's technology will modernize client communication and significantly improve the overall experience for pet owners and veterinary staff alike."Branon Hanono, Head of Partnerships at PetDesk, expressed his enthusiasm about the partnership, stating, "This collaboration with VMG represents a significant step forward in our mission to support veterinary practices. By integrating PetDesk's solutions with the expertise and reach of VMG, we aim to drive veterinary medicine forward, ensuring that clinics operate more smoothly and efficiently, ultimately benefiting pets and their owners."PetDesk has evolved through the strategic acquisitions of Vetstoria, WhiskerCloud, and Kontak, each bringing their unique strengths to the table. Vetstoria's real-time online appointment scheduling, WhiskerCloud's exceptional digital marketing expertise, Kontak's advanced phone systems, and PetDesk's communication software and app now all unite under the PetDesk brand

PR Newswire
Nov 3rd, 2022
Petdesk Launches Ce University, A First-Of-Its-Kind Veterinary Business Learning Portal

PetDesk, the leading provider of veterinary client engagement technology, today announced the launch of PetDesk CE University (CE U), the first veterinary business learning portal of its kind in the industry. PetDesk CE U aims to provide veterinary professionals with exclusive, thought-provoking, on-demand continuing education (CE) courses that will focus on business processes and invigorate their passion for the job. “CE is required for all accredited veterinary professionals to maintain their licenses and provide care for our pets. Yet, 45 percent of veterinary professionals we surveyed say their top complaint with CE is the quality of the content offered,” said PetDesk’s Vice President of Demand Generation, Kevin O’Leary. “PetDesk aims to provide those seeking CE credits for their licensure an option to learn new ideas on their own schedule and discover paths to crafting a thriving clinic, presented by respected and tenured veterinary thought leaders. We’re so very excited to be able to offer these courses to those who give so much for our pets.”

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