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PetDesk

Mobile app for veterinary client communication

Overview

PetDesk provides subscription software for veterinary practices to manage client communication and streamline operations through PMS integrations (such as AVImark and Cornerstone). Pet owners use a mobile app to request appointments and refills, access health records, and engage in virtual care with their veterinarians. The platform synchronizes with practice management systems to coordinate reminders, records, and communications, freeing up staff for patient care. Its reach—over 2,100 clinics and more than 1.4 million app users—along with strong support and telemedicine features differentiates it, and its goal is to improve clinic efficiency and pet health outcomes by making client communication easier and enabling remote care.

Significant Headcount Growth

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About PetDesk

Simplify's Rating
Why PetDesk is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise SoftwareHealthcare

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$16.7M

Headquarters

West Hollywood, CA

Founded

2013

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Simplify's take

What believers are saying

  • PetDesk launched PetDesk Scribe on May 13, 2025, expanding into AI documentation.
  • On February 2, 2026, PetDesk unified phones and communications, widening wallet share.
  • The November 3, 2025 Reserve with Google integration strengthens booking conversions immediately.

What critics are saying

  • Covetrus Comms and Digitail duplicate PetDesk features, compressing pricing by 2027.
  • Google Reserve and PIMS-native booking steal low-friction scheduling before PetDesk renewal cycles.
  • If clinics adopt all-in-one PIMS platforms, PetDesk becomes an expendable add-on by 2028.

What makes PetDesk unique

  • PetDesk bundles communications, booking, phones, marketing, and AI scribe into one suite.
  • Its 2023 Apax-backed platform spans 12,000 clinics and 20 million pet parents globally.
  • PetDesk Direct Booking, Scribe, and PetDesk Pay create a sticky workflow moat.

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Funding

Total Funding

$16.7M

Below

Industry Average

Funded Over

7 Rounds

Late VC funding comparison data is currently unavailable. We're working to provide this information soon!
Late VC Funding Comparison Coming Soon

Benefits

  • Health Insurance
  • Health Savings Account/Flexible Spending Account
  • 401(k) Company Match
  • Dependent Care Flexible Spending Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Unlimited Paid Time Off
  • Paid Holidays
  • Paid Parental Leave
  • Pet Insurance

Growth & Insights and Company News

6 month growth

25%

1 year growth

3%

2 year growth

6%
PR Newswire
May 13th, 2025
Petdesk Releases Ai-Powered Petdesk Scribe To Enhance Note-Taking For Veterinarians

SAN DIEGO, May 13, 2025 /PRNewswire/ -- PetDesk—a leading provider of veterinary client communication and engagement software—has announced the launch of PetDesk Scribe, an AI-powered transcription solution that enables veterinarians to focus on patient care without the distraction of manual note-taking. With this product release, PetDesk reinforces its commitment to building software that better connects veterinary teams with pet parents.PetDesk Scribe Helps Veterinary Providers Reclaim Their Time

PetDesk
Mar 28th, 2025
6 questions veterinary teams asked us at WVC 2025

Exciting conversations, personalized product demos and discounts, the reveal of its upcoming AI solution (PetDesk Scribe), and delicious piña coladas at its tiki bar - to say WVC 2025 in Las Vegas was a blast would be an understatement!

PR Newswire
Feb 5th, 2025
Petdesk Introduces Petdesk Scribe To Accelerate Veterinary Note-Taking Through Ai

SAN DIEGO, Feb. 5, 2025 /PRNewswire/ -- PetDesk, a leading provider of veterinary client communication and engagement technology, is excited to announce the upcoming launch of its new AI-powered note-taking solution: PetDesk Scribe. Designed to replace the manual note-taking process with reliable transcription intelligence, PetDesk Scribe empowers veterinarians to fully focus on patient care. This innovation reinforces PetDesk's mission of extending the lives of pets by building technology that better connects veterinary teams with pet parents.The challenges PetDesk Scribe solves

PR Newswire
Jul 10th, 2024
Petdesk Unites With Veterinary Management Groups (Vmg) To Deliver A Comprehensive Solution For Modern Veterinary Clinics

SAN DIEGO, July 10, 2024 /PRNewswire/ -- PetDesk , a leader in veterinary communication and workflow solutions, is excited to announce a strategic partnership with Veterinary Management Groups (VMG). This collaboration will bring PetDesk's innovative technology to VMG's dedicated members, enhancing the efficiency and effectiveness of independent veterinary practices nationwide."We are thrilled to partner with PetDesk," said VMG President Matt Salois. "Their comprehensive suite of products aligns perfectly with our mission to provide our members with the best tools available to achieve extraordinary practice success. PetDesk's technology will modernize client communication and significantly improve the overall experience for pet owners and veterinary staff alike."Branon Hanono, Head of Partnerships at PetDesk, expressed his enthusiasm about the partnership, stating, "This collaboration with VMG represents a significant step forward in our mission to support veterinary practices. By integrating PetDesk's solutions with the expertise and reach of VMG, we aim to drive veterinary medicine forward, ensuring that clinics operate more smoothly and efficiently, ultimately benefiting pets and their owners."PetDesk has evolved through the strategic acquisitions of Vetstoria, WhiskerCloud, and Kontak, each bringing their unique strengths to the table. Vetstoria's real-time online appointment scheduling, WhiskerCloud's exceptional digital marketing expertise, Kontak's advanced phone systems, and PetDesk's communication software and app now all unite under the PetDesk brand

PR Newswire
Nov 3rd, 2022
Petdesk Launches Ce University, A First-Of-Its-Kind Veterinary Business Learning Portal

PetDesk, the leading provider of veterinary client engagement technology, today announced the launch of PetDesk CE University (CE U), the first veterinary business learning portal of its kind in the industry. PetDesk CE U aims to provide veterinary professionals with exclusive, thought-provoking, on-demand continuing education (CE) courses that will focus on business processes and invigorate their passion for the job. “CE is required for all accredited veterinary professionals to maintain their licenses and provide care for our pets. Yet, 45 percent of veterinary professionals we surveyed say their top complaint with CE is the quality of the content offered,” said PetDesk’s Vice President of Demand Generation, Kevin O’Leary. “PetDesk aims to provide those seeking CE credits for their licensure an option to learn new ideas on their own schedule and discover paths to crafting a thriving clinic, presented by respected and tenured veterinary thought leaders. We’re so very excited to be able to offer these courses to those who give so much for our pets.”

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