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PetSmart

Retailer of pet products and services

Overview

PetSmart operates a chain of retail stores and an online platform that sell pet products and provide pet services. The main offerings include pet food and supplies, along with services such as grooming, dog training, and boarding. The way it works is by direct sales through physical stores and online shopping, with added options like curbside pickup and same-day delivery, plus loyalty programs and promotional offers to encourage repeat business. What sets PetSmart apart from competitors is its combination of a wide range of products with integrated services for pet care (grooming, training, boarding) under one brand, plus convenient service options that streamline shopping and care for pets. The company aims to be a convenient, comprehensive destination for pet owners, enabling them to buy products and access pet care services in one place.

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About PetSmart

Simplify's Rating
Why PetSmart is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

HealthcareConsumer Goods

Company Size

10,001+

Company Stage

IPO

Headquarters

Phoenix, AZ

Founded

1987

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What believers are saying

  • The November 4, 2026 Merry and Bright launch shows strong seasonal merchandising discipline.
  • PetSmart says online ordering, autoship, and same-day delivery are expanding fulfillment demand in Daly City.
  • National Adoption Week on October 19-25, 2026 kept nearly every store top-of-mind for pet parents.

What critics are saying

  • PetSmart closed San Francisco in July 2026 and Folsom on November 22, 2026.
  • Chewy and Amazon keep stealing routine food purchases, shrinking store traffic and attachment sales.
  • Employment and grooming litigation in Nevada and Ohio keeps exposing execution failures and brand risk.

What makes PetSmart unique

  • PetSmart spans 1,700 stores plus same-day delivery, autoship, and in-store pickup.
  • Every store includes grooming; over 700 locations add veterinary care and recurring services.
  • PetSmart Charities drives unmatched adoption traffic, hosting nationwide events and 11 million pet placements.

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Funding

Total Funding

$1.7B

Above

Industry Average

Funded Over

1 Rounds

Debt funding comparison data is currently unavailable. We're working to provide this information soon!
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Benefits

  • Wellness Program
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Tuition Reimbursement
  • Professional Development Budget
  • Employee Discounts

Company News

Benzinga
Nov 4th, 2026
PetSmart has anything for your everything with exclusive Merry & Bright holiday collection launch.

PetSmart has anything for your everything with exclusive Merry & Bright holiday collection launch. With seasonal treats and toys, festive looks and gifts they'll love year-round, pet parents can find it all at PetSmart PHOENIX, Nov. 4, 2026 /PRNewswire/ - Pets are more than family. They're the guaranteed good morning before you've even opened your eyes, the dedicated food trackers who keep tabs on every bite and the binge-watch besties who tolerate your reality TV picks. All year long, and through it all, they never ask for anything in return. This holiday season, they deserve everything they could ever want, and PetSmart is here to help pet parents deliver. Pet parents can now shop PetSmart's exclusive 2026 Merry & Bright collection, featuring festive toys and treats, seasonal apparel and accessories, and fast-selling advent calendars, bringing joy to every dog, cat and small pet. Explore the full PetSmart holiday collection online at PetSmart.com and in-stores. For many families, shopping for their pet's gift isn't just part of the holidays - it's at the center of them. According to new PetSmart data, 85% of pet parents say shopping for their pet is one of their favorite parts of the holiday season, with more than half (53%) spending more time planning the perfect gift for pets than people.* "The holidays are our chance to return the unconditional love pets give us every day, and PetSmart has anything for your everything," said Matt Byrnes, senior vice president of merchandising at PetSmart. "The Merry & Bright Collection was created with every pet and every budget in mind, so pet parents can easily find the perfect gift to say 'thank you' to the pet that's been there for it all." Merry Little Finds $10 and Under Sleigh holiday shopping with budget-friendly pet-favorite gifts, stocking stuffers and seasonal surprises Make Spirits Bright, Room by Room Deck the halls with cozy blankets, festive décor and more Elf-Approved Outfits Add extra cheer with apparel and accessories perfect for holiday photos and gatherings * Plaid green dog collar and pink candy cane dog leash * Santa costume harness for dogs and cats * Après ski black hat and vest * Hanukkah bandana for dogs and cats * Buffalo check collar for dogs and cats Dog Toys and Treats for Big Tail Wags Making spirits bright with full bowls and lots of zoomies Cat Toys and Treats for All the Purrs Unwrap joy one treat and toy at a time Small Pets, Big Holiday Joy Everything small pets need for a big festive holiday, just add the bow For more gift ideas, explore PetSmart's curated, shoppable gift guides for pet parents and pets, offering recommendations based on interests and style. From the techie to the traveler, shoppers can find thoughtful gifts for everyone. To browse the full PetSmart holiday collection for dogs, cats, small pets, fish and reptiles, visit PetSmart.com. *The PetSmart Holidays Survey was conducted among a sample of 1,450 pet parent adults 18 years of age and older. This survey was live on August 7-12, 2026. Quota sampling is used to collect a nationwide sample of respondents who are weighted by gender, age, region, race/ethnicity, and education to mirror the demographical composition of the U.S. population using Current Population Survey proportions. About PetSmart PetSmart is the leading omni-channel pet retailer in North America with a mission to help everyone experience more joy with pets. The company offers a compelling assortment of pet care essentials, exclusive brands and must-have items for each season, along with expert pet services. With more than 1,700 stores across the U.S., Canada and Puerto Rico - plus a seamless shopping experience at PetSmart.com and through the PetSmart app - PetSmart's convenient shopping options are complete with autoship, same-day delivery and in-store pickup. Expert services include a professional grooming salon in every store, veterinary care in more than 700 locations, pet training, and Doggie Day Camp and PetsHotel overnight boarding in many locations. The PetSmart Treats Rewards loyalty program provides value to pet parents through personalized offers and points on every purchase that can be used for future savings. PetSmart and PetSmart Charities have a long-standing commitment to supporting pets and people in the communities they serve, and PetSmart Charities is the largest funder of animal welfare in North America. Together, they are proud to have helped more than 11 million pets find loving homes through in-store pet adoption programs. For more information, visit PetSmart.com. SOURCE PetSmart Posted In:

Hometown Vending
Oct 27th, 2026
Breakroom vending for Willis warehouses, offices & campuses along I-45.

Breakroom vending for Willis warehouses, offices & campuses along I-45. Willis is growing fast along I-45. In the past few weeks, PetSmart opened at The Market at Willis while Phase II construction continues at I-45 and FM 1097. Comcast finished an Xfinity expansion that reaches more than 16,000 homes and businesses in Willis. North of town, three fuel and truck-stop projects are moving forward along Calvary Road, I-45 and Highway 75. More people means more warehouses, offices, clinics and school campuses, and more crews who need a good breakroom. Classic vending still does the job. A well-stocked snack and drink machine is still the simplest breakroom upgrade there is. Hometown Vending has served Montgomery County businesses for more than 20 years, and the basics haven't changed: cold drinks, fresh snacks, machines that work, and a local route driver who shows up on schedule. For a distribution floor or a plant running long shifts, that means people can grab something without leaving the site. Better connectivity makes cashless easy. Most people tap a card or phone now instead of carrying cash. Every machine Hometown Vending place accepts tap-to-pay, and for larger break areas its Smart A.I. Coolers let employees open the door, take what they want and walk away while the cooler charges them automatically. Willis's stronger internet coverage helps those cashless readers and coolers stay connected, so sales go through quickly and Hometown Vending can see from its end when something needs restocking. Healthier options that meet real standards. Schools and youth programs in Willis need machines that follow the rules. The USDA's Smart Snacks in School standards set nutrition limits for snacks and drinks sold to students during the school day, and Hometown Vending can stock student-facing machines to fit them. For offices and clinics, Hometown Vending mix the usual favorites with lighter choices like water, protein bars and baked snacks, so there's something for everyone. Learn more on its healthy vending page. A local operator you can actually reach. When a machine jams or a cooler runs low, you shouldn't have to call a national 800 number. Hometown Vending is a family-owned company based in Magnolia, and its routes run through Willis, Conroe and the rest of the county every week. You get a real person who knows your location, and Hometown Vending fix problems quickly. New machines are always free to you. Installation, stocking and service cost your business nothing; Hometown Vending earn its money on the products, not the equipment. If you run a warehouse, plant, office, clinic or campus in Willis, see its Willis vending page, call 281-305-8363, or contact Hometown Vending to set up a free site visit.

River Journal
Oct 22nd, 2026
Happy Life Animal Rescue to host local dog adoption event at pet smart Mohegan Lake.

Happy Life Animal Rescue to host local dog adoption event at pet smart Mohegan Lake. As shelters and rescues across the country continue to operate with strained resources, Happy Life Animal Rescue is partnering with PetSmart Charities to help more pets find families during PetSmart Charities National Adoption Week, taking place October 19-25 at participating PetSmart stores. Happy Life Animal Rescue will host an adoption event on Sunday, Oct. 25, from 11 a.m. to 3 p.m. at PetSmart Mohegan Lake (3131 East Main Street, Mohegan Lake). Fall is a wonderful time to adopt a pet and welcome a new companion home. With a calmer pace before the busy holiday season begins, families can focus on helping new pets feel comfortable, establishing routines and building trust. During the in-store events, Happy Life Animal Rescue invites the public to meet adoptable dogs of all ages, sizes and personalities at the Newburgh and Mohegan Lake PetSmart stores. Visitors can meet dogs and puppies available for adoption. Staff and volunteers will be available to help potential adopters spend time with dogs, ask questions and find the right match for their home and lifestyle. "Every dog we bring to these events has a story, and every adoption opens a spot for us to save another dog who is out of time," said Roy Forster, director and co-founder of Happy Life Animal Rescue. "Shelters across our region and beyond are full, and partnering with PetSmart Charities puts our dogs right in front of the families who are looking for them. We'd love for people to stop by, meet the dogs and see what adoption can mean for their family." To view dogs available for adoption, please visit happylifeanimalrescue.org. All Happy Life Animal Rescue dogs are spayed or neutered, microchipped and up to date on age-appropriate vaccinations before going home. Since its founding in 2016, the no-kill rescue has placed animals with a 98.1% adoption rate and now rescues roughly 680 dogs and cats each year. "National Adoption Week is a wonderful time to adopt a pet and support your local shelter or rescue," said Patrick Bell, director of Pet Placement Initiatives at PetSmart Charities. "When you adopt, you provide a loving home while helping free up space and resources for another pet in need. We're proud to work alongside partners such as Happy Life Animal Rescue, to help make a lasting difference for pets, families and the entire community." WHEN/WHERE: Sunday, Oct. 25, 11 a.m. - 3 p.m. PetSmart Mohegan Lake, 3131 East Main Street, Mohegan Lake, NY 10547 There will also be an adoption event on Saturday, Oct. 24, 11 a.m. - 3 p.m. at the PetSmart Newburgh location (156 Old Little Britain Road, Newburgh, NY 12550).

PR Newswire
Oct 19th, 2026
Meet your match: PetSmart Charities National Adoption Week returns october 19-25.

Meet your match: PetSmart Charities National Adoption Week returns october 19-25. Oct 19, 2026, 09:07 ET Local shelters and rescues bring adoptable dogs, cats, puppies and kittens to nearly every PetSmart store during nationwide events PHOENIX, Oct. 19, 2026 /PRNewswire/ - PetSmart Charities(R), the leading funder of animal welfare in North America, is giving pets more opportunities to meet potential adopters during National Adoption Week, happening Oct. 19-25. Adoptable pets from local animal welfare organizations will be at nearly every PetSmart store across the country, and this year, shelters are encouraging more visitors to give big dogs, especially, a second look. "National Adoption Week is one of the best times of year to meet adoptable pets in person and find the one that matches your lifestyle," said Patrick Bell, director of pet placement initiatives at PetSmart Charities. "Every adoption opens up space to care for another animal in need. We especially encourage families to give big dogs a second look. So many of them are calm, loyal companions who have simply been waiting longer for their turn." According to the 2026 Hill's Pet Nutrition State of Shelter Pet Adoption Report, large dogs spent 70% more time in shelters than small dogs in 2025. The report found most Americans see large dogs as great family pets, but many aren't confident they could handle one, a gap shelter staff can help close by sharing each dog's unique personality and needs. For more than 30 years, PetSmart Charities has partnered with local shelters and rescues to host in-store adoptions, helping more than 11 million pets find families. In fact, every 37 seconds when PetSmart stores are open, a pet is adopted through PetSmart Charities in-store adoption programs. In addition to events happening throughout National Adoption Week, PetSmart Charities also supports Everyday Adoption Centers in 16 PetSmart stores, offering dedicated spaces inside select PetSmart stores where homeless cats, dogs, and small pets can live and be adopted seven days a week. This week, PetSmart Charities is celebrating the grand opening of the latest Everyday Adoption Center at PetSmart's store at 6870 Ridge Rd in Parma, Ohio near Cleveland, in partnership with Brandywine Valley SPCA. PetSmart Charities National Adoption Week Details During PetSmart Charities National Adoption Week, thousands of local shelters and rescues will bring adoptable pets, including cats, kittens, dogs, puppies and often even small pets and reptiles, into nearly every PetSmart store across the U.S. and Puerto Rico. Potential adopters will have the opportunity to spend time with pets, ask staff and volunteers questions to feel confident in finding the right match for their home. Dates: Oct. 19-25, 2026 Locations: Nearly every PetSmart store across the U.S. and Puerto Rico. Visit PetSmart.com to find a store near you. Those who aren't ready to adopt can still help pets in need by donating at PetSmartCharities.org. When the time is right, they can find adoptable pets, adoption centers and events at PetSmartCharities.org/adopt-a-pet. About PetSmart Charities PetSmart Charities is committed to making the world a better place for pets and all who love them. Through its in-store adoption program in all PetSmart stores across the U.S. and Puerto Rico, PetSmart Charities helps some 400,000 pets connect with loving families each year. PetSmart Charities also provides grant funding to support organizations that advocate and care for the well-being of all pets and their families. PetSmart Charities grants and efforts connect pets with loving homes through adoption, improve access to affordable veterinary care and support families in times of crises with access to food, shelter and disaster response. Each year, millions of generous supporters help pets in need by donating to PetSmart Charities directly at PetSmartCharities.org, or while shopping at PetSmart, in-store or online. In turn, PetSmart Charities efficiently uses more than 90 cents of every dollar donated to fulfill its role as the leading funder of animal welfare in North America, granting more than $500 million since its inception in 1994. PetSmart Charities is a 501(c)(3) organization that has received the Four-Star Rating from Charity Navigator for the past 18 years in a row - placing it among the top one percent of rated charities. To learn more visit www.petsmartcharities.org. About PetSmart PetSmart is the leading omni-channel pet retailer in North America with a mission to help everyone experience more joy with pets. The company offers a compelling assortment of pet care essentials, exclusive brands and must-have items for each season, along with expert pet services. With nearly 1,700 stores across the U.S., Canada and Puerto Rico - plus a seamless shopping experience at PetSmart.com and through the PetSmart app - PetSmart's convenient shopping options are complete with autoship, same-day delivery and in-store pickup. Expert services include a professional grooming salon in every store, veterinary care in more than 700 locations, pet training, and Doggie Day Camp and PetsHotel overnight boarding in many locations. The PetSmart Treats Rewards loyalty program provides value to pet parents through personalized offers and points on every purchase that can be used for future savings. SOURCE PetSmart Charities, Inc.

Capital Digest
Oct 19th, 2026
PetSmart to close California store as pet chains cut brick-and-mortar locations.

PetSmart to close California store as pet chains cut brick-and-mortar locations. October 18, 2026 PetSmart is shutting another California store in November, joining Petco and Petsense in a wider pullback as online rivals take a bigger bite of pet retail sales. The chain plans to close its Folsom location at Broadstone Plaza I, 2705 E. Bidwell St., on Nov. 22, TheStreet reported. A second Folsom store about a mile away, at 2375 Iron Point Road, will stay open. PetSmart did not give a specific reason for the Broadstone exit. A company representative pointed customers to the nearby Iron Point store and to delivery options instead. "We remain committed to serving pet parents throughout the area, who will continue to have access to our nearby Folsom-Iron Point store, located about 1 mile away, as well as online shopping with convenient delivery options," the representative said. The Iron Point site also offers dog day care, veterinary care, and training. The Folsom move comes four months after PetSmart closed its last shop in San Francisco. That exit fit a larger pattern: big pet retailers are trimming physical stores while shoppers lean harder on Chewy, Amazon, and same-day delivery. Bay Area shoppers already shifted online. PetSmart framed the San Francisco closure as an adaptation to how customers buy. In a statement cited through SFGate reporting and carried in the same account, the company tied the decision to changing habits across the Bay Area. "As more customers choose online ordering, autoship, and same-day delivery, we're continuing to adapt how we serve pet parents across the Bay Area," PetSmart said. It told San Francisco customers they could still use nearby stores, including Daly City, plus online ordering with delivery. "We remain committed to serving pet parents throughout San Francisco, who will continue to have access to nearby PetSmart locations, including our Daly City store, as well as online shopping with convenient delivery options," the company added. PetSmart still runs more than 1,660 stores across North America even after these cuts. Petco and Petsense are cutting deeper. PetSmart is not alone. Petco closed a net of 25 locations in 2024 and more than two dozen additional stores in 2025 as part of a restructuring and transformation push. The chain still counts more than 1,500 stores in the United States, Mexico, and Puerto Rico. Tractor Supply Company's Petsense brand went further. In July 2026, on its second-quarter earnings call, the company said it would close 75 of its 208 locations that had "negative four-wall cash flow", stores that were losing money at the location level before corporate overhead. That is a blunt standard. If a store cannot cover its own rent, labor, and inventory costs, it does not stay open on goodwill. Petsense put the unprofitable four-wall math on the record and moved to shut those doors. Online rivals keep pressure on the aisles. TheStreet's account placed the Folsom closure inside a simple competitive squeeze. Chewy and Amazon keep drawing pet food, litter, toys, and autoship orders away from traditional aisles. Brick-and-mortar chains still sell services that do not ship easily, grooming, vet visits, training, day care, but routine consumables move online with less friction. PetSmart's own Bay Area language conceded that point. Customers chose ordering, autoship, and same-day delivery. The company answered by shrinking its footprint and steering people to surviving nearby stores and the website. No government order forced these exits. No agency seized the leases. Shoppers changed habits, cash flow followed, and management closed rooms that no longer paid their way. PetSmart left the Folsom Broadstone reason vague; Petsense did not. Negative four-wall cash flow is a balance-sheet verdict, not a press-release slogan. For local customers in Folsom, the practical result is short. One plaza loses a pet store on Nov. 22. Another PetSmart a mile away remains, with extra services attached. San Francisco already lost its last PetSmart shop in July and was pointed toward Daly City and delivery. Across the sector, Petco's multi-year store cuts and Petsense's 75-location plan show the same math at chain scale. Retail space is not a public utility. When pet owners click "buy again" more often than they drive to the strip center, chains either earn the trip with service and convenience or they lock the door, and the latest round of PetSmart, Petco, and Petsense closures shows which way the ledger is tilting.

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