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PillPack

Online pharmacy delivering dose-packaged medications

Overview

Company Historically Provides H-1B Sponsorship

PillPack is an online pharmacy that packages each patient’s medications by dose and time, delivering them monthly to customers’ doors. It automates organizing prescriptions, refills, and coordination with doctors and insurers to reduce pharmacy hassles. It earns revenue from prescription drug sales and service fees, often through partnerships with insurers and healthcare providers. Its goal is to simplify medication management for people with complex medication needs by offering convenient, device-free delivery and support that improves adherence and health outcomes.

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About PillPack

Simplify's Rating
Why PillPack is rated
A-
Rated A on Competitive Edge
Rated A on Growth Potential
Rated B on Differentiation

Industries

Consumer SoftwareHealthcare

Company Size

501-1,000

Company Stage

Acquired

Total Funding

$94.4M

Headquarters

Manchester, NH

Founded

2013

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What believers are saying

  • Amazon Pharmacy plans same-day delivery to 4,500 cities by end-2026.
  • PillPack now reaches over 50 million Medicare Part D beneficiaries nationwide.
  • February 2026 select-state eligibility for Schedule III-V controlled packets expands addressable scripts.

What critics are saying

  • April 2025 court-approved $6.5 million TCPA settlement signals compliance and outreach failures.
  • DEA scrutiny and 2020 recordkeeping deficiencies remain a template for future pharmacy audits.
  • Amazon's 2026 rebrand into Amazon Pharmacy can bury PillPack differentiation and commoditize retention.

What makes PillPack unique

  • Amazon Pharmacy's PillPack sorts recurring meds by dose and time, simplifying adherence.
  • June 2025 caregiver accounts and Medicare Part D access widen utility for chronic patients.
  • February 2026 same-day expansion and 24/7 pharmacists outpace local pharmacy convenience.

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Funding

Total Funding

$94.4M

Below

Industry Average

Funded Over

6 Rounds

Notable Investors:
Acquisition funding comparison data is currently unavailable. We're working to provide this information soon!
Acquisition Funding Comparison Coming Soon

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
CNBC
May 22nd, 2025
Founders of Amazon's PillPack launch health-care marketplace startup General Medicine

The founders of Amazon-owned PillPack are launching a new health-care venture called General Medicine.

USA Herald
Mar 19th, 2025
Amazon's PillPack Agrees to $6.5M Settlement Over Unsolicited Telemarketing Calls

Amazon's online pharmacy PillPack LLC has agreed to a $6.5 million settlement to resolve allegations that it was responsible for unsolicited telemarketing calls, violating federal laws designed to protect consumers from robocalls and spam messages.

Weber Warrior News
Jan 19th, 2025
$6.5M Medication Settlement: See If You Qualify for $600 to $1,500 Payout

The lawsuit was filed against PillPack, a home-delivery pharmacy owned by Amazon, over allegations that it made unsolicited telemarketing calls in violation of the Telephone Consumer Protection Act (TCPA).

Investopedia
Aug 1st, 2023
Amazon's virtual Clinic for common ailments expands nationwide

In 2018, it bought the online pharmacy PillPack for $750 million.3 In 2020, it launched Amazon Pharmacy as a full-service online pharmacy with savings for Prime members.4

Startup Italia
Jul 18th, 2023
Vite Straordinarie | Jeff Bezos, Quell’E-Commerce Nato Nel Garage Di Casa Che Ha Rivoluzionato Il Mondo Intero

Arrivare prima di altri e fare la differenza. In fondo è questa la ricetta vincente di quegli innovatori che battono sentieri inesplorati per spingersi oltre, realizzando vere e proprio Vite Straordinarie. Certo, ci vogliono competenze specifiche, visione allargata, dedizione estrema, coraggio da vendere e una squadra che poi riesca a tirare la volata. Ma le storie che state per leggere e ascoltare su StartupItalia in questo mese di agosto racchiudono tutto questo e molto di più. Parte la rubrica estiva “Vite Straordinarie – Ritratti fuori dal comune” con le storie di Brian Chesky, Serena Williams, Daniel Ek, Elon Musk, Paul Graham, Sam Altman, Licypriya Kangujam, Maya Gabeira, Samantha Cristoforetti, Masih Alinejad, Jeff Bezos, Malala Yousafzai. Dal 7 agosto ogni lunedì, mercoledì e venerdì come cover story un longform scritto dalla redazione centrale di StartupItalia e con le firme di Alessandro Di Stefano, Chiara Buratti, Gabriella Rocco e Carlo Terzano

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