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Postmates

On-demand delivery platform with local couriers

Overview

Postmates is a delivery service that brings food, groceries, alcohol, and other items from local stores and restaurants to customers. It works by letting people order through the app or website, and nearby couriers pick up and deliver the items within the city. Revenue comes from a delivery fee, a subscription plan called Postmates Unlimited that offers unlimited free deliveries for a monthly price, and commissions from local businesses that partner with the platform. What sets Postmates apart is its broad range of delivery options in many cities, its subscription option to waive small-order charges, and its model of connecting customers with local couriers to deliver almost anything from anywhere in the city. The company’s goal is to make fast, convenient delivery easy for people and help local businesses reach more customers with flexible, on-demand logistics.

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About Postmates

Simplify's Rating
Why Postmates is rated
C-
Rated C on Competitive Edge
Rated C on Growth Potential
Rated D+ on Differentiation

Industries

Data & AnalyticsConsumer SoftwareEnterprise SoftwareFinancial Services

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$908M

Headquarters

San Francisco, CA

Founded

2011

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What believers are saying

  • West Hollywood's May 2026 pilot validates Postmates' delivery-device thesis for city permits.
  • Uber's September 2026 merchant FAQ keeps Postmates inventory available during the integration.
  • The November 2026 app listing still advertises Postmates delivery, preserving demand and brand recall.

What critics are saying

  • Postmates faces arbitration escalation; 10,000-driver injunction suit filed October 30, 2026.
  • Uber's 2026 migration materials say Postmates customer demand is shifting onto Uber Eats.
  • If courts void contractor arbitration, Postmates inherits employee-status wage liabilities across California.

What makes Postmates unique

  • Postmates still sells local-delivery breadth under Uber's combined merchant-and-courier network in 2026.
  • West Hollywood paired Postmates with semi-automated personal delivery devices for first-last-mile orders.
  • Postmates retains consumer-brand recognition while Uber migrates merchants and couriers onto its platform.

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Funding

Total Funding

$908M

Above

Industry Average

Funded Over

13 Rounds

Notable Investors:
Acquisition funding comparison data is currently unavailable. We're working to provide this information soon!
Acquisition Funding Comparison Coming Soon

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Instacart
Jul 16th, 2026
Instacart integrates with AI Mode in Google Search.

Instacart integrates with AI Mode in Google Search. Anirban Kundu Jul 16, 2026 Expanding where grocery journeys happen, for customers everywhere Grocery shopping starts differently for everyone. Some people open the Instacart app and use its AI assistant to plan the week's dinners, find deals on staples, or fill a cart with a photo of a handwritten list. Others start with a recipe search or a quick question to an AI platform. After launching grocery integrations across ChatGPT, Claude, and Gemini, today Instacart, Inc. is extending that to another place people already search: AI Mode in Google Search. The reason this keeps working across every new surface comes down to the same foundation: 14 years of grocery-specific intelligence: real-time inventory views from nearly 100,000 stores, catalog depth across more than 22 million unique items, and personalization built around how individual households actually shop. That infrastructure is what makes its intelligence travel. Instacart, Inc. build it once; it works everywhere. For people already using AI Mode in Search, the experience is simple: for example, you can start by searching for dinner ideas and ask to add the ingredients to your cart. From there, just connect your Instacart account, and go straight from that conversation to a shoppable cart, ready for checkout. Instacart makes product recommendations that are personalized to your household's shopping preferences and take into account what's actually available at stores in your area. It works entirely in natural language: "Add everything to my cart that I need to host a barbecue," "Avoid products with lactose," "Increase quantities to serve eight." A store selector surfaces retailers based on your delivery address, and checkout happens in the Instacart app or on the web, with all Instacart+ benefits and discounts applied. Its app remains the leading grocery marketplace where millions of customers do their full weekly shop: purpose-built for people who want depth, history, and a tool that's learned exactly how their household eats. AI Mode in Search serves a different moment: getting groceries done without switching contexts. And Instacart, Inc. has made sure that Instacart works well in both. As AI interfaces multiply, the question for any commerce platform isn't just "how good is our first-party UX?" but "how well does our intelligence travel, so we can deliver a great experience in third-party contexts too?" Instacart, Inc. has answered this question and will continue to embed its gold-standard grocery experience wherever people want to start their shopping journey. Instacart will be available via AI Mode in Google Search on web and mobile web for US users (18+). To get started, try a grocery prompt in AI Mode - like "Help me order groceries for mushroom risotto on Instacart" - and you'll be guided to connect your account. Already connected through Gemini? You'll need just one approval step. Anirban Kundu Anirban Kundu is Instacart's Chief Technology Officer, where he oversees the company's technology vision and engineering execution. Before joining Instacart, Kundu led Uber Delivery's Engineering team, spearheading the platform's B2B and B2C solutions, including Uber Eats for Food and Groceries and the company's Ad Solutions. Prior to that, Kundu was responsible for Product and Engineering at Postmates. He also served as CTO of Evernote where he guided the company's technical transition towards group and editor collaboration. Kundu has extensive experience as a developer, having built Yahoo's mail delivery and anti-spam engines, its HTTP Edge router, and its early ML classifiers. At Shazam, he led the core recognition systems team, developed early versions of video recognition technology, and spearheaded on-device and GPU-based recognition capabilities. Kundu holds a Bachelor's degree in Computer Science from the University of California, San Diego.

City of West Hollywood
May 28th, 2026
Personal delivery devices (pdds).

Personal delivery devices (pdds). Share & Bookmark Share & Bookmark, Press Enter to show all options, press Tab go to next option Exploring a pilot program. The City of West Hollywood is exploring a potential pilot program to test personal delivery devices (PDD) and is partnering with Postmates to explore the potential to deploy semi-automated devices to satisfy first and last mile deliveries of food and goods. These first/last mile deliveries often requires the use of vehicles which contributes to traffic congestion, parking shortage and creates safety and environmental impacts to the City.

Web Believers
Mar 28th, 2026
Google Assistant now searches inside Android apps.

Google Assistant now searches inside Android apps. * Post author:webbelievers * Post published:March 28, 2026 * Post category:google tips * Post comments:0 Comments Google Assistant on Android has been updated to allow users to open and search within third-party apps using voice commands. This marks a major shift in how the Assistant functions. In the past, it primarily interacted with Google's own apps and core Android features. While it could launch third-party apps, it couldn't go further than that. With this update, users can now search directly inside any app installed on their Android device simply by saying "Hey Google." Discover more Shopping Portals Android OS Home & Interior Decor Opening and searching within Android apps through voice commands is now supported on all Assistant-enabled Android phones. This enhancement makes everyday in-app tasks faster and more convenient. For instance, saying "Hey Google, search cozy blankets on Etsy" will take you straight to the relevant results inside the app. Beyond opening and searching, Google Assistant can also prompt third-party apps to complete specific actions. It currently works with more than 30 leading apps available globally on the Play Store in English. Support for additional apps may expand over time, depending on whether developers integrate Google Assistant compatibility. Users can perform a wide range of tasks hands-free - such as playing music, tracking a workout, sharing posts on social media, ordering meals, sending money to friends, or booking a ride - all through voice commands. Google Assistant already integrates with apps including Facebook, Instagram, Amazon, TikTok, Spotify, Postmates, Discord, Walmart, Etsy, Snapchat, Twitter, Uber, and others. It also works seamlessly with Google services like YouTube, Gmail, and Maps. To make voice commands even more efficient, users can create custom shortcuts. For example, instead of saying "Hey Google, play my work-from-home mix on Spotify," you could shorten it to "Hey Google, work day music." To explore or create shortcuts, say "Hey Google, show my shortcuts" to access the settings page. There, you'll find available built-in shortcuts for supported apps and can customize trigger phrases as you like. While shortcut actions depend on what each developer enables, the in-app search feature works universally across all installed Android apps. FAQs. What does it mean that Google Assistant can search inside Android apps? It means users can ask Google Assistant to find specific content within installed Android apps - such as messages, products, videos, or settings - without manually opening and navigating the app. How does Google Assistant search within apps? Google Assistant uses app indexing and deep linking technology on Android to access searchable in-app content. Developers must enable app indexing for their apps to appear in results. Discover more Web Design & Development Search Engine Optimization & Marketing Which apps support in-app search through Google Assistant? Many popular apps integrate with Assistant, including apps for messaging, shopping, media streaming, productivity, and food delivery. Support depends on whether developers have implemented deep linking and Assistant integration. Do users need to enable any settings for this feature? In most cases, the feature works automatically if the app supports it. However, users may need to grant permissions for Assistant to access app data. Is in-app search available on all Android devices? Availability may depend on the Android version, device compatibility, region, and app support. Devices running recent versions of Android typically have better integration. Can Google Assistant search private content inside apps? Assistant can access certain personal data (like messages or emails) only if permissions are granted. Privacy controls allow users to manage what data Assistant can access. How does this feature benefit users? It saves time by reducing manual navigation. Users can directly jump to specific content, improving convenience and productivity. How does this impact app developers? Developers can increase app discoverability and engagement by enabling Assistant integration. It also helps surface specific in-app content more efficiently. Does this feature work offline? Most in-app search requests require an internet connection because Assistant processes queries in the cloud, though some basic commands may work offline. How is this different from regular Google Search? Regular search primarily shows web results, while Google Assistant can retrieve direct in-app content using voice commands and deep links. Can businesses optimize their apps for Google Assistant search? Yes, businesses can implement app indexing, structured data, and deep links to make their app content accessible through Assistant. Discover more Web Apps & Online Tools Is voice search the only way to use this feature? No, users can also type queries in the Assistant interface instead of using voice commands. How does this affect SEO and app visibility? It expands app SEO beyond traditional web search. Optimizing app content structure and metadata improves visibility within Assistant-powered in-app search. Can users disable in-app search if they prefer? Yes, users can manage app permissions and Assistant settings within their device to restrict or disable certain integrations. Is this feature similar to Siri's app search? Yes, it's comparable to how Siri works within iOS, where users can search inside supported apps using voice commands.

PYMNTS
Jan 8th, 2025
Dailypay Appoints Former Uber Cfo Nelson Chai To Executive Chair

Earned wage access platform DailyPay has tapped Uber’s former CFO to lead its board of directors.In a Wednesday (Jan. 8) press release, DailyPay announced Nelson Chai will be providing strategic oversight to the company as executive chair.The release noted that Chai brings more than three decades of experience in finance and technology to the role.“Over his extensive senior leadership across globally recognized companies, Nelson has executed many successful growth strategies, and we look forward to having his valuable experience and insights at DailyPay,” DailyPay CEO Stacy Greiner said in the release.Chai served as Uber’s CFO from 2018 to 2023, which included leading the ride-sharing and food delivery giant’s IPO, a $2.65 billion acquisition of Postmates in 2020 and the $2.25 billion acquisition of logistics operator Transplace in 2021.His previous senior leadership positions include CEO of Warranty Group, president of CIT Group, as well as CFO roles at Merrill Lynch, New York Stock Exchange Euronext and Archipelago Holdings. He currently serves on the boards of Chubb and Thermo Fisher Scientific, the release said.The Wall Street Journal reported that Chai departed Uber on Jan. 5, 2024.Chai stated in the release: “DailyPay is an industry leader. The team has built an incredible mission-driven company empowering workers and helping them achieve personal work and financial goals. Impressively and at the same time, DailyPay is helping employers gain a competitive advantage in recruiting, retaining, and increasing worker productivity

PYMNTS
Nov 14th, 2024
Starbucks App Now Includes Doordash-Powered Delivery

Starbucks now offers access to delivery powered by DoorDash through its own app. As of Monday (Nov. 11), customers across the United States and Canada (excluding Quebec) can order delivery through the Starbucks app, the company said in a Tuesday (Nov. 12) press release. Starbucks customers can also continue to order delivery through the DoorDash app, as those in a growing number of locations have been able to do since the rollout of that capability began with a pilot program in select markets in 2022, according to the release

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