Proton

Proton

End-to-end encrypted communications and storage

Overview

Proton provides privacy-focused online services, including Proton Mail, Proton VPN, Proton Calendar, Proton Drive, Proton Pass, and Proton Authenticator. These products use end-to-end encryption, a no-logs VPN policy, encrypted cloud storage, password aliasing, and open-source 2FA to protect user data and enable private, cross-service use. What sets Proton apart is its nonprofit-backed governance through the Proton Foundation, a stance of not selling data or showing ads, and a reliance on Swiss privacy laws with open-source components. Its goal is to keep the internet private and secure by offering easy-to-use, privacy-preserving tools and a governance model that funds privacy initiatives.

About Proton

Simplify's Rating
Why Proton is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Consumer Software

Enterprise Software

Cybersecurity

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Plan-les-Ouates, Switzerland

Founded

2014

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Simplify's Take

What believers are saying

  • August 2026, Proton launched Lumo for Business, widening enterprise monetization beyond consumers.
  • Proton keeps shipping adjacent privacy products, including AI Paper Trail and a browser team.
  • Foundation ownership and privacy mission support retention among users fleeing Big Tech surveillance.

What critics are saying

  • August 27, 2026 Frankfurt cooling failure exposed fragile shared infrastructure across all products.
  • Repeated 2026 outages damage trust for email, VPN, and password-manager reliability.
  • Browser expansion would stretch engineering and worsen core-service quality; one severe failure risks defections.

What makes Proton unique

  • June 2024, Proton Foundation became majority shareholder, blocking hostile takeovers.
  • Proton’s zero-access encryption spans Mail, VPN, Drive, Pass, Calendar, and Lumo.
  • Swiss jurisdiction and privacy branding still differentiate Proton from ad-funded giants.

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Benefits

Health Insurance

Wellness Program

Flexible Work Hours

Stock Options

Commuter Benefits

Meal Benefits

Remote Work Options

Conference Attendance Budget

Training Programs

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

1%
Decrypt
Sep 1st, 2026
X data breach? Users are getting flooded with password reset emails nobody requested.

X data breach? Users are getting flooded with password reset emails nobody requested. X engineers have acknowledged the issue, but have not confirmed a new data breach of its systems. Sep 1, 2026 In brief. * X users have been posting since early August about password reset emails, login alerts, and account lockouts they never triggered. * X has not admitted or reported a new data breach; researchers trace the activity to a 2021-2022 API flaw, a 2025 dataset of 201 million records, an active botnet, and a phishing campaign running since July. * Proton, which some X users rely on as a recovery email, is separately dealing with a service disruption tied to a hardware failure, unrelated but relevant if that's the inbox tied to your account. X users have spent the past several weeks getting password reset emails they never asked for, including a massive rush of them just today. Some X users are also seeing login alerts from unfamiliar locations, and a handful report getting temporarily locked out of accounts they hadn't touched in weeks. The reset emails are real, not spoofed - they come from X's own systems. So, the emails are legitimate, but they were unrequested from the legitimate owner of the account, which is what has everyone freaking out right now. It's a familiar setup. Instagram users lived through nearly the same scare in January, when unrequested reset emails coincided with a dataset tied to 17.5 million accounts appearing on a dark-web forum hours earlier, Forbes reported at the time. Meta later confirmed a bug let outside parties trigger the reset emails, while denying any breach of its own systems. An old flaw that keeps feeding new scares. X hasn't admitted or reported any recent breach, but the company is aware of the situation. In a recent tweet, X engineer Mridul Singhai apologized for the inconvenience and said they are not aware of any new breach, and hackers seem to be looking to control X accounts in an effort to gain access to X money. It's possible that the recent rush of emails is related to a years-old exposure that may be resurfacing. A vulnerability in Twitter's API allowed an attacker to match email addresses and phone numbers to accounts in January 2022, and the resulting dataset covering more than 200 million users is now cataloged as its own entry on Have I Been Pwned. Site founder Troy Hunt found that 98% of the addresses in that dataset had already surfaced in earlier, unrelated breaches. A newer file compounds the problem. In April 2025, a hacker using the handle ThinkingOne posted a 34-gigabyte file containing 201 million X user records - screen names, email addresses, account-creation dates, follower counts - on the forum BreachForums, according to Fox News. Researchers at SafetyDetectives checked a sample against live X profiles and confirmed the emails matched active accounts. Twitter and X have handled versions of this before, from a 2016 sale of 33 million logins to a run of incidents Decrypt has chronicled over the years, including a 2023 bug that let anyone take over an account with one click before a researcher who found it got banned instead of paid. Bots doing the legwork, and phishing doing the rest. Neither dataset needs a fresh hack to keep causing damage. Circulating email addresses feed two ongoing operations. Researchers at Breakglass Intelligence found an unsecured command-and-control panel in April 2026 that was actively running stolen credentials against X accounts, testing 722,763 pairs in a single 12-minute observation window and confirming 18 new compromises. Over its lifetime the botnet had run more than 4.8 million X accounts through the checker, with two-factor authentication blocking 85.6% of the attempts. Separately, a phishing campaign that has nothing to do with any dataset has been targeting X users since July. Scammers are sending emails that nearly replicate X's real "new device login" alerts - same logo, same colors, correct grammar - asking recipients to click a link to secure their account, The Guardian reported. The links lead to fake pages built to steal a password or authorize a malicious app, and the campaign doesn't require any breach at all to work. Some X users say they're also seeing unrequested reset activity on the Proton email service around the same time. Proton confirmed the disruption and is working on the issue. Neither Proton nor any security researcher has confirmed a link, but it's important in case that is the email you use for your X account. What to do about it. X's own help documentation confirms it proactively resets passwords for accounts flagged as compromised or targeted by phishing, sending an email to the account's registered address with instructions. If one of those lands without you asking, someone has likely already tried your credentials, or you've been targeted by one of the phishing emails. Check the sender address before clicking anything. X says it only emails from @X.com or @e.X.com and never asks for a password by email. Beyond that, switch two-factor authentication to an authenticator app, use a password unique to X, and check your account's active sessions and connected apps for anything unfamiliar. One important thing to do is to check the "password reset protect" box on the "security and account access" option in the X configuration. This adds another layer of security, prompting a verification of the associated email address before a password reset request is sent out. Also, do not contact anyone offering help. These are well known scams that appear when people mention specific keywords or ask for help on specific security topics. The link below is an example. One more thing worth knowing if Proton is the inbox tied to your X account: Proton's status page reported a service disruption on September 1, attributing it to residual hardware failures from an overheating incident the week before and reduced capacity while engineers bring additional infrastructure online. It isn't connected to the X activity, but it could delay a reset email reaching you if you need one. By the time researchers took the April botnet's control panel offline, it had confirmed 138 account compromises out of 4.8 million attempts - a fraction of a percent, but one multiplied across roughly 26 billion credential-stuffing attempts industry researchers estimate hit login pages worldwide each month. Start every day with the top news stories right now, plus original features, a podcast, videos and more.

International Business Times Australia
Sep 1st, 2026
ProtonMail down? Outage reports surge again days after cooling failure knocked out Frankfurt Data Center now.

ProtonMail down? Outage reports surge again days after cooling failure knocked out Frankfurt Data Center now. Privacy-focused email service ProtonMail experiences multiple outages, including a major data center cooling failure. Published 09/02/26 AT 12:15 AM AEST Users of privacy-focused email service ProtonMail began reporting access problems again Tuesday, according to outage-tracking service Downdetector, marking the latest in a string of disruptions that has hit the Swiss company over the past week, including a major outage caused by a data center cooling failure in Germany. Downdetector posted on X shortly after Tuesday's reports began surfacing. "User reports indicate problems with ProtonMail since 9:24 AM EDT," the account wrote, asking affected users to describe how the disruption was impacting them under the hashtag #ProtonmailDown. Separate outage-tracking service StatusGator recorded a similar incident later Tuesday, logging a five-minute disruption beginning around 12:24 p.m. Eastern time tied to an internal server error that prevented users from accessing the service, an issue the company officially acknowledged roughly 16 minutes after it began. Proton's own status page separately confirmed at 12:37 p.m. Eastern time that a small number of users were experiencing access issues, writing that its team was investigating and would share updates as they became available. Tuesday's reports add to what has become an unusually turbulent stretch for the encrypted email provider. According to StatusGator's incident tracking, ProtonMail experienced a separate two-hour, 44-minute outage Sunday evening that left users unable to access mail or calendar features, an issue that, like Tuesday's disruption, was never officially acknowledged by the company through its public status channels. The most significant recent incident occurred Aug. 27, when Proton confirmed a critical cooling failure at one of its data centers in Frankfurt, Germany, took the service offline, according to reporting from Data Center Dynamics. Proton's team wrote in an update at the time that the outage had been largely resolved, though some users continued experiencing delays in email delivery, reception and notifications as engineers worked to clear remaining issues. The company said no user data was lost as a result of the incident, and Proton CEO Andy Yen later acknowledged the severity of the company's response, saying "we fucked up" regarding the slow failover process that extended the outage's impact, according to Data Center Dynamics' reporting. The Frankfurt outage was notable in part because of Proton's broader infrastructure history. The company, which markets itself heavily on end-to-end encryption and user privacy, previously hosted its infrastructure inside a former K7 military bunker located under roughly 1,000 meters of granite in Attinghausen, Switzerland, and has also operated data center infrastructure from a site in Lausanne, Switzerland, reflecting the company's emphasis on physically secure hosting locations even as it has expanded its infrastructure footprint into other European data centers, including the affected Frankfurt facility. Despite the recent pattern of disruptions, not every monitoring service showed evidence of a major ongoing problem as of Tuesday. Outage tracker Entireweb reported that ProtonMail was "operating normally" as of Tuesday, noting only four total user reports over the preceding 24-hour period, with just one submitted within the final hour before its status check, a discrepancy that illustrates how quickly outage-reporting metrics can shift and how different monitoring platforms can produce varying pictures of the same service's health depending on their underlying data sources and update frequency. ProtonMail, founded in 2014 and based in Switzerland, has built its reputation around strong privacy protections, including a policy of not tracking, logging or sharing users' personal information, positioning itself as an alternative for individuals and organizations concerned about surveillance, hacking or general data security. The company's broader Proton ecosystem includes additional privacy-focused products such as Proton VPN, Proton Drive and Proton Calendar, several of which have also experienced intermittent service issues in recent weeks alongside the email platform. As of this report, Proton had not issued a comprehensive public statement addressing the full scope, cause or resolution timeline for Tuesday's reported ProtonMail disruption specifically. Affected users have been encouraged to monitor Proton's official status page directly at status.proton.me for the most accurate and up-to-date information regarding the service's operational status.

Data Center Dynamics
Aug 27th, 2026
Privacy-focused email service Proton goes down after cooling failure in Frankfurt data center.

Privacy-focused email service Proton goes down after cooling failure in Frankfurt data center. CEO admits "we fucked up" after slow failover August 27, 2026 Swiss technology firm Proton has suffered an outage after a cooling failure at a data center in Frankfurt, Germany. "We have identified a critical cooling failure in one of our data centers. We're in the process of shifting traffic to our backup sites," the company posted online after midnight Central Time today (August 27). Proton services, which include the privacy-focused ProtonMail, were brought back online around 2am CEST. It is unclear which facility Proton services are hosted in. Proton founder and CEO Andy Yen apologized for the incident online, calling it an "unprecedented total cooling failure" that required a more time-consuming manual recovery. Noting the response was slow and outside the company's SLA, Yen admitted: "We fucked up, and will do better." He later posted a graph of the temperature spike its environment saw after the cooling failure. "It's truly frightening how fast temperatures can rise in a high power data center in the event of a total cooling failure," he said. "The baseline is 30°C (86°F), and the peak is 60°C (140°F). It's a 30°C climb in about 20 minutes." On why failover took so long, Yen said that it "took longer than usual" as the data center was "only partially dead," meaning automatic failover didn't kick in, and staff were "busy initially trying to get the cooling back before our servers are permanently damaged." He added: "This particular failure mode was actually known to us, but mitigations were not prioritized because the scenario was judged to be extremely unlikely. We are now working on implementing changes to ensure this type of incident cannot recur." When asked by a customer in the replies why the Swiss company was using a data center in Germany, Proton said: "We have our initial data centers in Geneva and Zurich which [are] still running. Frankfurt is an addition, not a replacement. It's there for bandwidth because Frankfurt has Europe's largest Internet exchange point." The company previously held a poll of its Reddit community to decide on a new data center location, with its users selecting Germany. The company launched there around 2021 in a facility "next to" the DE-CIX Internet exchange. Another poll taken three years ago saw the community select Norway for another new location, which is now live. Proton noted this week, however, that: "As a Swiss company, Switzerland is still our legal jurisdiction, regardless of our data center location. While zero-access encryption means we can't read your data wherever the servers sit." Proton previously hosted its infrastructure in a former K7 military bunker, located in Switzerland in Attinghausen under 1,000 metres (3,300 ft) of granite. The company was also previously hosted at a site in Lausanne. More in outages.

The Sunday Guardian
Aug 26th, 2026
ProtonMail Outage Today: is ProtonMail down today in the US? Users report website, Login & App issues | ProtonMail downdetector status.

ProtonMail Outage Today: is ProtonMail down today in the US? Users report website, Login & App issues | ProtonMail downdetector status. ProtonMail is down in the US today, with users reporting website, login and app problems. Downdetector data shows website issues lead the outage, followed by login and app complaints. By: Sumit Kumar Last Updated: August 27, 2026 03:36:40 IST ProtonMail Outage Today: ProtonMail users in the US are facing a frustrating service disruption today, with the email platform experiencing problems across its website, login system and app. The outage is preventing some users from accessing their accounts and emails, while others are struggling to use ProtonMail normally. Current reports show 35% of complaints involve the website, 32% login issues and 26% the app, pointing to a widespread access problem. ProtonMail Outage Today: is ProtonMail down today in the US? ProtonMail users in the US are facing a service disruption today, with complaints pointing to problems across the email service's website, login system and app. The latest outage reports show that users are having trouble accessing ProtonMail through different platforms, making the disruption broader than a single feature failure. You Might Be Interested In The current breakdown shows 35% of reported problems involve the website, while 32% concern Login and 26% involve the App. Website-related complaints lead the outage reports, followed closely by users struggling to sign in and access ProtonMail through its applications. ProtonMail Outage Today: downdetector shows user reports. The latest outage figures indicate that ProtonMail users in the US are reporting problems with several parts of the service. The current breakdown shows: Website issues account for the largest share of reports, while login complaints remain nearly as high. App-related problems make up more than one-quarter of the reported issues. Downdetector identifies possible service disruptions by comparing the volume of user reports with normal reporting levels. ProtonMail Outage Today: what problems are customers reporting? The outage appears to be affecting ProtonMail at multiple access points. Website problems account for 35% of reports, making them the biggest reported issue. Users attempting to open or use ProtonMail through a browser may experience loading or access problems. Login issues make up 32% of reports. This could prevent users from signing into their Proton accounts and reaching their inboxes. Another 26% of reports concern the ProtonMail app, suggesting that mobile and app users are also experiencing difficulties. Proton provides separate web, mobile and desktop versions of ProtonMail, so an outage affecting account access can potentially affect users across several platforms. ProtonMail Outage Today: is ProtonMail not working? Yes. ProtonMail is experiencing an outage in the US based on the latest user reports. The distribution of complaints shows that the disruption is not limited to the mobile app. Website and login problems account for the largest portions of the reports, while app users are also encountering issues. However, outage experiences can vary. Some users may be unable to access ProtonMail altogether, while others may still open the service but encounter problems signing in or loading their inbox. ProtonMail Outage Today: which areas are affected? The current outage is focused on ProtonMail users in the United States. Reports show problems across three major areas: | Problem | Reported share | | Website | 35% | | Login | 32% | | App | 26% | The figures suggest that both browser and app users can experience problems during the disruption. ProtonMail operates web, mobile and desktop applications, giving users several ways to access their encrypted email accounts. ProtonMail Outage Today: has ProtonMail confirmed the issue? The current user reports indicate an active disruption, but there is no confirmed public explanation from Proton for the cause of this specific outage in the information available. Proton's official status page currently lists its services as operational and warns that its status information may not update in real time. That means the latest user reports and the official status page can temporarily show different pictures of the service. Proton has experienced service interruptions before. In July 2026, the company reported an incident affecting login access across Proton services, with engineers working to restore access. ProtonMail Outage Today: what should customers do? Users who cannot access ProtonMail should first determine whether the problem affects their account, device or Proton's wider service. They can try: * Refreshing the ProtonMail website. * Closing and reopening the ProtonMail app. * Switching between Wi-Fi and mobile data. * Trying the web version if the mobile app fails. * Checking login details before repeatedly attempting to sign in. * Waiting a few minutes before trying again. * Monitoring Proton's official status page for updates. ProtonMail Outage Today: when will services restore to normal? There is currently no confirmed restoration time for ProtonMail users in the US. The latest outage reports show website problems leading at 35%, followed by login issues at 32% and app complaints at 26%. Proton has restored previous outages after identifying and addressing server-side problems. During its July 2026 login incident, the company said login access across Proton services was restored and that its engineering teams continued monitoring the recovery. For now, affected US users should wait for the service to stabilize and monitor Proton's official status updates rather than repeatedly changing their account or device settings.

IT Security News
Aug 24th, 2026
The outsized Shadow: why 5% of AI users are your biggest security risk.

The outsized Shadow: why 5% of AI users are your biggest security risk. 2026-08-24 14:08 Big security risks come in small packages. While enterprise security teams focus on policing the proliferation of employees using ChatGPT and Claude for quick drafting tasks, a more urgent threat is posed by a handful of AI super-adopters who are quietly hardcoding unvetted tools into critical business operations. According to new research published by Akamai, the top 5% of enterprise power Read the original article: Privacy-focused tech company Proton has launched a free tool designed to show users exactly what large language models such as ChatGPT and Claude have... Vulnerability scanning tools August 18, 2026 Privacy-focused tech company Proton has launched a free tool designed to show users exactly what large language models such as ChatGPT and Claude have... August 20, 2026 Shadow AI used to mean employees pasting things they shouldn't into ChatGPT. It now means something bigger: employees building full applications with AI, wiring them into production systems, and publishing them on the open internet. Without Security or IT in the loop. The artifact moved from a prompt to a... May 29, 2026

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