Overview

PublicInput (Civilia) offers a unified public-engagement SaaS platform for government agencies and public entities. It provides an all-in-one system that combines a resident relationship management (CRM) tool tailored to the public sector with features to create project websites, surveys, and virtual or hybrid public meetings. The platform consolidates multiple engagement tools into a single system, enabling agencies to collect and analyze both qualitative and quantitative feedback, and to generate analytics and reports that inform decisions. A key differentiator is its emphasis on equity—designed to close the feedback loop and demonstrate how resident input influences public decisions. This differentiates it from services that rely on fragmented, single-purpose tools. The company’s goal is to modernize and democratize community participation, helping public sector organizations gather representative input, engage a broader audience, and make data-driven decisions.