QSC

QSC

Designs AV&C platforms and pro audio

Overview

QSC designs and manufactures audio, video, and control solutions through its Q-SYS cloud-manageable platform and its Pro Audio division. These products work by integrating hardware like loudspeakers and amplifiers with software-based control systems to manage media across corporate, educational, and entertainment environments. Unlike many competitors, QSC uses a standards-based IT architecture that unifies hardware and software partners into a single ecosystem supported by extensive free training. The company's goal is to provide creators and entertainment providers with the tools and support needed to deliver reliable, high-performance experiences for their audiences.

Significant Headcount Growth

About QSC

Simplify's Rating
Why QSC is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Hardware

Enterprise Software

Entertainment

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Costa Mesa, California

Founded

1968

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Simplify's Take

What believers are saying

  • June 2026 launches expanded Q-SYS into workplace, collaboration, and large-scale video.
  • Acuity's Q2 2026 AIS sales rose to $248.1 million, with QSC contributing.
  • Q-SYS Reflect's re-architecture supports regional hosting and Fortune 500 compliance.

What critics are saying

  • RoomSuite still sought Teams certification on June 3, 2026, slowing enterprise rollouts.
  • Logitech and Crestron commoditize collaboration hardware, squeezing Q-SYS margins through 2027.
  • If Microsoft-native rooms standardize, Q-SYS becomes a feature, not a platform.

What makes QSC unique

  • Q-SYS unifies audio, video, control, and cloud data inside one platform.
  • June 2026 integrations with Microsoft Places and ServiceNow embed AV inside IT workflows.
  • NVM Designer configures hundreds of network video endpoints without coding.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Flexible Work Hours

Profit Sharing

Growth & Insights and Company News

Headcount

6 month growth

12%

1 year growth

12%

2 year growth

12%
Future
Jun 24th, 2026
From siloed rooms to a high-performance workplace platform.

From siloed rooms to a high-performance workplace platform. Q-SYS redefines the AV platform at InfoComm 2026. During InfoComm 2026, QSC, a market leader in audio, video, and control solutions, outlined a vision for the Q-SYS workplace portfolio that shifts the focus from individual, siloed rooms to a fully connected, data-rich platform. "This shift represents the natural evolution of the company's 'Full Stack AV' vision,'" said Patrick Heyn, VP of QSC Marketing. Q-SYS is doubling down on the software layer, prioritizing data, orchestration, and enterprise-wide intelligence. "We created some context and bones behind the idea that you should be using data in ways that stretch beyond the primary purpose of the devices." The new architecture: spanning the landscape. The company's latest launches - the Q-SYS RoomSuite Collaboration Bar and the Q-SYS Scheduling Panel - serve as primary proof points for this expanded vision of a platform that spans into collaboration spaces, communal areas, and high-impact environments within the high-performance workplace. Furthermore, these new devices are more than just hardware; they function as data-gathering endpoints within the larger platform. The Q-SYS RoomSuite Collaboration Bar is a Windows-based device. Certified for Microsoft Teams, the solution features four high-resolution 50 MP cameras and a 16-element microphone array and is bundled with an 11-inch touchscreen controller. While it offers standard collaboration features, its true value lies in its integration with the wider Q-SYS Platform via Q-SYS Reflect. "It's so much more than bar," said Sanjay Kulkarni, VP of Product for QSC. "It's a context-generating endpoint that feeds into the cognitive cloud layer of our platform, capable of generating insights and actions across the enterprise." By installing these solutions across a facility, IT and facilities teams can gain a holistic view of building usage. When combined with the new 11-inch Q-SYS Scheduling Panel (QSP-11), which integrates with any Q-SYS system via Q-SYS Reflect, the platform effectively blankets the workplace, turning every interaction into a data point. Data as the differentiator. The broader shift toward a connected workplace hinges on the role of data. Kulkarni emphasized that data is not merely a collection of numbers; it is the foundation of orchestration. "If you want to improve anything, you have to understand it," Kulkarni noted. "Data, context, inference, action - that is the process. You have to contextualize that data. Based on that, you infer what might be happening, and you understand the insights behind it. Only then can you take action." This capability is further enhanced by QSC's strategic integrations. By collaborating with Microsoft Places and ServiceNow, Q-SYS is breaking down the silos that typically separate AV data from IT and facilities management. For instance, sensors in a room can detect whether a space is occupied or ready for the next meeting, feeding that information directly into facility workflows. To support this level of integration and scale, QSC has recently re-architected its Q-SYS Reflect cloud-based monitoring and management platform to run on a more modern IT infrastructure. This transition is not just about hosting; it is about preparing the platform to handle the complex, global requirements of Fortune 500 customers, including regionalized data hosting and stringent security compliance. "There is an intelligent design behind it that requires forethought and trust that a platform provider has your back in terms of its overarching vision for the future," Heyn said. "They know that our solutions are designed to do more for them tomorrow than they will today. That is the inherent value of the software-defined platform." Scaling beyond the room. While the collaboration space remains a key focus, Q-SYS is also leveraging its history in hospitality and entertainment to scale beyond the meeting room. The launch of the Q-SYS NVM Series video endpoints represents a push into larger, distributed environments where video distribution has historically been complex and expensive. "QSC cut its teeth in hospitality," Heyn explained. "We built Q-SYS to support some of the biggest hospitality venues on the planet. Up until this point, video distribution for thousands of endpoints was often handled by third-party video solutions. We are asking: why would you build these larger video solutions beside the platform when you can build it within the platform?" The Q-SYS NVM Series includes the NVM-302E encoder and NVM-302D decoder, delivering high-quality, low-bandwidth network video. By leveraging the same native Q-SYS platform used for DSP configuration and routing, these endpoints allow designers to maintain a consistent workflow, whether they are outfitting a single huddle room or a multi-story convention center. The thrust of the innovation came at the software layer, by addressing the designing and programming complexities that have plagued large-scale deployments. NVM Designer, for example, is a no-code software configuration tool within Q-SYS Designer Software that will allow an integrator to configure (and update) hundreds of endpoints in minutes. The path forward. For organizations looking to optimize workplace environments, the shift to a truly connected platform offers the potential for greater efficiency, productivity, and a future-ready infrastructure. Kulkarni and Heyn demonstrated, the tools to achieve this, whether through collaboration bars, scheduling panels, or large-scale video endpoints are already here. They just require a shift in perspective, viewing the entire workplace as a single, orchestrated system. A daily selection of features, industry news, and analysis for AV/IT professionals. Sign up below.

AVNation
Jun 18th, 2026
QSC(R) unlocks scalable network video distribution with Q-SYS(TM) NVM Series.

QSC(R) unlocks scalable network video distribution with Q-SYS(TM) NVM Series. June 18, 2026 QSC has introduced the new Q-SYS NVM Series video endpoints, expanding the video distribution capabilities of the Q-SYS Full Stack AV Platform. Designed for large-scale deployments, the NVM Series enables high-quality, low-bandwidth video transport across hospitality, corporate, entertainment, government, and other environments. The new lineup includes the NVM-302E encoder and NVM-302D decoder, leveraging Q-SYS Mediacast technology for efficient network video distribution while maintaining native integration of audio, video, and control. The company has also launched NVM Designer, a software configuration tool within Q-SYS Designer Software that simplifies deployment by allowing system integrators to configure hundreds of video endpoints without coding. By bringing video, audio, control, routing, and system management into a single platform, QSC aims to reduce design complexity, speed up installation, and improve scalability for enterprise-grade AV deployments. QSC, a market leader in audio, video, and control solutions, today announced the launch of Q-SYS NVM Series video endpoints,greatly expanding native video transport use cases for Q-SYS systems. Purpose-built for large scale deployments, NVM Series delivers high-quality, low-bandwidth network video distribution to a broad range of spaces across hospitality, entertainment, collaboration, government and more, while leveraging the native audio, video and control within the Q-SYS Full Stack AV Platform. Q-SYS NVM Series introduces a new deployment paradigm that significantly reduces design complexity and accelerates deployment of large-scale video systems. NVM Designer is a software configuration tool within Q-SYS Designer Software(TM) that offers system designers a simpler, no-code method for deploying hundreds of NVM Series endpoints in minutes, within the same native Q-SYS platform environment used for systemwide DSP configuration, AV routing, and user control interface design. Available hardware includes the NVM-302E encoder (software expandable up to two video channels) and the NVM-302D decoder (single video channel). These endpoints offer low-density I/O and deliver high-quality video using Q-SYS Mediacast, a network-efficient AV transport paradigm designed for large-scale video deployments. "We're expanding the Q-SYS video experience into more types of spaces and making it simpler to design and deploy large-scale video systems," says Sanjay Kulkarni, VP of Product, QSC. "The Q-SYS NVM Series expands Q-SYS native video capabilities to support large-scale deployments designed for enterprise environments - providing system designers with purpose-built tools to design, deploy, and manage video, audio, and control together within a single software environment."

Commercial Integrator
Oct 29th, 2025
How QSC Delivers Award-Winning Customer Service | Quest for Quality 2025

How QSC delivers award-winning Customer Service | Quest for Quality 2025. Published: October 29, 2025 Author: Alyssa Borelli In its industry, where technical precision and project deadlines are paramount, the quality of customer service can make or break a partnership. This year, integrators and dealers have spoken, and their message is clear. QSC has earned the highly coveted 2025 Quest for Quality award for Best Customer Service - General Communication, a testament to the company's deep commitment to its partners. This crowdsourced award, voted on by the dealer channel itself, singles out QSC for its exceptional support and communication. To understand what sets QSC apart, Dan Ferrisi, Group Editor at Emerald, sat down with Mandy Spencer, Vice President of Sales, Operations & Enablement, and Derek Kuntz, Senior Manager of Customer Care for the Americas. The conversation offered a look into the philosophy and practices that drive QSC's award-winning customer experience. Building on a foundation of partnership. For QSC, exceptional service isn't an add-on; it's the core of their operational mindset. "At QSC, everything starts with the partnership mindset," explains Kuntz. This isn't just a corporate slogan. It translates into a proactive, solutions-first approach. The customer care team is armed with deep product knowledge, allowing them to anticipate needs rather than just reacting to problems. Kuntz emphasized the high stakes involved for their integrator partners. "We know that our integrator partners have one chance to get things right for their customer," he says. "We are your experts. We are your hand-to-hand to make sure that we deliver for the customer." This sense of shared responsibility is the backbone of the trust QSC has built. It's a collaborative effort that ensures a consistent and reliable experience, creating what Kuntz calls "moments that reflect our customer-obsessed culture." Fostering a "customer-obsessed" Culture. The term "customer-obsessed" is more than just buzz; at QSC, it's a strategic imperative that strengthens relationships with both integrators and end-users. Spencer views integrators as a direct extension of the QSC brand. "They are true partners delivering value to our customers," she says. This perspective drives the company's communication strategy. Recognizing that clear, fast and accurate information is critical for winning projects and ensuring success, QSC prioritizes its partners' ability to thrive. "When they thrive, we thrive," Spencer adds. "And that's how trust is built." This mutually invested attitude, where success is shared, has proven to be a powerful formula. It creates a dynamic where QSC is not merely a supplier but a genuine ally, shoulder-to-shoulder with its partners in the field. Scaling personalized service on a global level. Serving a worldwide customer base presents a significant challenge: how do you maintain a personal touch at scale? QSC tackles this by blending local insights with global consistency. Spencer explains that much of the customer service team is structured at a regional level. This allows team members to develop intimate knowledge of their specific integrators, the markets they serve and any unique requirements needed for customer satisfaction. This localized expertise is supported by a framework of standardized processes, systems and training. "We make sure that every interaction we deliver is consistent no matter where the customers are," Spencer says. This dual approach ensures that while the experience feels personal and tailored, the quality of support remains uniformly high across the globe. The secret ingredient: investing in people. When asked about the key to their success and what advice they would offer others, the answer from QSC's leadership was unanimous and clear: invest in your people. The principle of employee experience (EX) equals customer experience (CX) is a core value the company lives by. "We have regular one-on-one meetings with our employees," Spencer shares. "During those discussions, we talk about business issues as well as... their development interests." This commitment to open and frequent dialogue ensures employees feel heard, supported and empowered to excel. By creating an environment where "the best people can come to do their best work," QSC cultivates a team that is genuinely motivated to deliver outstanding service. This internal focus extends to advice for their partners. Spencer encourages integrators to "treat your suppliers as part of your brand." By providing consistent feedback - both positive and constructive - integrators can build the trusting relationships necessary to grow and capture more business together. The 2025 Quest for Quality award for Best Customer Service is more than just an accolade for QSC. It is external validation of an internal culture built on partnership, proactivity and a profound respect for both its people and its partners. As the pro AV landscape continues to evolve, QSC's model for customer care provides a powerful blueprint for success.

InPark Magazine
Oct 5th, 2025
QSC expands Q-SYS Full Stack AV Platform with new product launches

QSC expands Q-SYS Full Stack AV Platform with new product launches. QSC, an AV market provider in audio, video and control, expands the Q-SYS Full Stack AV Platform with the launch of NC-90 and NC-Pro15x network cameras, high-density QIO Series audio I/O models, new Space Utilization features for Q-SYS Reflect, the Q-SYS Library, and expanded NS Series Gen 2 switches. "We are excited to empower our customers to enable enhanced hybrid collaboration and power mission-critical live events when combining these new products and features with a true Full Stack AV Platform," said Sanjay Kulkarni, VP of Product Management, QSC. Expanding into new spaces with NC Series cameras. Q-SYS adds two network cameras, the NC Series NC-90 and NC-Pro15x, built for the Q-SYS Full Stack AV Platform. NC-90 is the next-gen network ePTZ camera that combines onboard AI with enhanced optics to deliver an automated collaboration experience in smaller, wider collaboration spaces. The NC-Pro15x is a network PTZ camera, built by Canon, that expands Q-SYS video capabilities to high-impact spaces requiring elevated production-grade elements. Scaling audio with high-density QIO Series models. To meet growing demand for large-scale audio integration, Q-SYS introduces new high-density audio I/O expander models to the existing QIO Series, including QIO-ML24i, QIO-L24o, and QIO-24f. Each new model features support for analog audio connections, 8x8 GPIO ports, and dual network connectors. These expanders reduce complexity for large installations such as event venues, hospitality environments, and judicial spaces. Smarter insights with Q-SYS Reflect. The upcoming Space Utilization feature in Q-SYS Reflect helps organizations optimize meeting spaces and technology investments by combining calendar data, sensor insights, and system usage metrics. Without requiring hardware changes, Reflect reveals how and when spaces are used, enabling better space management, reducing "ghost meetings," and improving workplace experiences. Build smarter with the Q-SYS Library. The Q-SYS Library is a one-stop hub for verified ready-to-use assets such as Q-SYS plugins, UCI templates, and sample designs. Replacing the legacy Asset Manager, it offers curated, cloud-native resources optimized for seamless integration with Q-SYS Designer. With tested assets supported by Q-SYS and partners, organizations can save time, deploy with confidence, and access resources anywhere through a streamlined browser-based experience. Q-SYS Reflect-enabled assets further extend monitoring and management, helping IT teams and integrators work smarter and scale deployments more reliably. Expanded NS Series Gen 2 network switches. The Q-SYS NS Series Gen 2 network switch portfolio now includes NS26-480+ and NS40-960+, providing modernized networking solutions for Q-SYS systems. These switches deliver the best out-of-the box experience and add to a robust portfolio of NS Series network switches to ensure there's a right-sized switch for every customer.

Siam News Network
Jun 10th, 2025
QSC Receives Frost & Sullivan's 2025 Global Technology Innovation Leadership Award for Pioneering Innovation in AV Communications

SAN ANTONIO, June 10, 2025 /PRNewswire/ - Frost & Sullivan is pleased to announce that QSC has been awarded the 2025 Global Technology Innovation Leadership Award in the audio-video (AV) communications industry for its outstanding achievements in cloud-based AV integration, strategic platform development, and customer-centric innovation.

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