Qualtrics

Qualtrics

Experience management software for organizations

About

Qualtrics provides Experience Management (XM) software that helps organizations enhance the experiences of their customers and employees. The XM platform uses artificial intelligence to collect and analyze data from various sources, allowing businesses to make informed decisions that improve their products, services, and overall brand experience. Qualtrics offers three main suites of tools focused on customer feedback, employee engagement, and product performance, enabling organizations to monitor and enhance these areas continuously. This approach helps businesses increase market share, accelerate growth, and build brand loyalty. Qualtrics operates on a subscription-based model, providing clients with access to its platform and additional professional services like consulting and training. The company's goal is to empower organizations to understand and improve their experiences, making it a valuable partner for those looking to drive growth and enhance their brand.

Company Stage

IPO

Employees

5,001-10,000

Industries

Enterprise Software, AI & Machine Learning

Total Funding

$875.5M

Headquarters

Provo, Utah

Founded

2002


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Simplify's Take

What believers are saying

  • Qualtrics achieved FedRAMP® Moderate Authorization, expanding opportunities in the government sector.
  • Collaboration with Epic enhances personalized healthcare solutions for patients and providers.
  • Recognition as a Leader in Customer Feedback Management boosts market credibility.

What critics are saying

  • Emerging AI-driven platforms may erode Qualtrics' market share.
  • Economic downturns could reduce enterprise spending on experience management solutions.
  • Data privacy regulations may increase compliance costs for Qualtrics.

What makes Qualtrics unique

  • Qualtrics is a pioneer in the Experience Management (XM) category.
  • The platform integrates AI to enhance customer and employee experience insights.
  • Qualtrics serves over 8,500 enterprises, including 75% of the Fortune 100.

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Growth & Insights
Headcount

6 month growth

0%

1 year growth

-3%

2 year growth

-9%

Benefits

Work hard/play hard - For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up. Everyone receives $1500 annually to spend on a ‘bucket list’ adventure.

Upward mobility - Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

Office perks - We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

Global - Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Total rewards - The term “benefits” doesn’t really do our employee rewards program justice. We provide medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, quarterly bonuses, and tons of career mobility.

High bar - We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

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