Quiq

Quiq

Platform for agentic AI-powered omnichannel CX

Overview

Quiq provides an AI platform that automates customer service interactions across voice, email, and text messaging channels. The software uses generative AI to power digital assistants that can resolve customer issues or pass the conversation to a human agent without losing any context. Unlike competitors that offer "black box" solutions, Quiq allows businesses to be directly involved in building and managing their custom AI models through a transparent development studio. The company's goal is to help large brands reduce costs and improve customer satisfaction by streamlining communication through a single, integrated platform.

About Quiq

Simplify's Rating
Why Quiq is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

51-200

Company Stage

Series C

Total Funding

$44M

Headquarters

Bozeman, Montana

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • More than 150 global brands validate demand for enterprise-scale customer experience automation.
  • Carahsoft distribution opens public-sector sales across federal, state, and local buyers.
  • Model-agnostic architecture with CRM integrations reduces vendor lock-in concerns.

What critics are saying

  • Genesys, NICE, Five9, and Cisco can bundle voice automation into existing contracts.
  • One voice hallucination or escalation failure can damage trust in regulated accounts quickly.
  • Native AI from Salesforce, Zendesk, or Oracle can displace Quiq at purchase.

What makes Quiq unique

  • Quiq combines agentic AI, AI Assistants, and workflows in one customer-experience platform.
  • Voice AI extends its stack from messaging into real-time phone support.
  • Built-in governance and transparency target enterprises needing controlled AI deployments.

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Funding

Total Funding

$44M

Below

Industry Average

Funded Over

3 Rounds

Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.
Series C Funding Comparison
Below Average

Industry standards

$50M
$40M
Figma
$50M
Medium
$62M
SeatGeek
$100M
Oura

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Stock Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Mar 10th, 2026
Quiq appoints Jen Grant as CMO as enterprise AI agents shift from experimentation to production scale

Quiq, an enterprise AI agent platform, has appointed Jen Grant as chief marketing officer as the company shifts from AI experimentation to scaled production deployments. Grant will lead go-to-market strategy, focusing on how enterprises can evaluate and deploy AI agents responsibly in customer experience operations. Quiq's AI agents are already operating in production for global brands including Spirit Airlines, Roku and Panasonic, handling high volumes of customer interactions whilst meeting enterprise requirements for accuracy and compliance. The platform includes proprietary verification mechanisms to prevent hallucinations and ensure responses remain grounded in trusted data. Grant brings extensive executive experience across CEO, COO and CMO roles at companies including Box, Dialpad, Elastic and Google. She joins as enterprises transition from asking whether AI agents work to identifying trustworthy platforms for customer-facing deployments.

PR Newswire
Feb 18th, 2025
Quiq And Carahsoft Partner To Enable The Adoption Of Trusted Agentic Ai Solutions In The Public Sector

Powerful Agentic AI Solutions Now Available to Federal, State and Local Governments and Academic Institutions to Improve Citizen and Student Support and Service ExperiencesBOZEMAN, Mont. and RESTON, Va., Feb. 18, 2025 /PRNewswire/ -- Quiq, the leader in enterprise-grade agentic AI for citizen experience solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership. Under the agreement, Carahsoft will serve as Quiq's Public Sector distributor, making the company's innovative AI Studio, AI Agents and AI Contact Center available through Carahsoft's reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Association of State Procurement Officials (NASPO) ValuePoint, The Interlocal Purchasing System (TIPS), OMNIA partners, EI Cooperative Services Contract and The Quilt contracts. "The potential for efficiency gains and cost savings with digital messaging and agentic AI solutions is tremendous in the Public Sector," said Mike Myer, CEO and Founder at Quiq. "Leveraging AI agents for process automation across voice and asynchronous channels will be key to improving the service and support U.S

VentureBeat
Oct 26th, 2024
How (And Why) Federated Learning Enhances Cybersecurity

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Each year, cyberattacks become more frequent and data breaches become more expensive. Whether companies seek to protect their AI system during development or use their algorithm to improve their security posture, they must alleviate cybersecurity risks. Federated learning might be able to do both.What is federated learning?Federated learning is an approach to AI development in which multiple parties train a single model separately. Each downloads the current primary algorithm from a central cloud server

AiThority
May 18th, 2023
Helpless Chatbots Face Certain Death as Era of LLM-powered AI Begins

Quiq, the technology company creating the future of conversations between businesses and their customers, announced the release of Conversational Customer Experience (CCX), the next generation of conversational AI based upon Large Language Models (LLMs).

Business Wire
Feb 1st, 2023
Quiq announces expansion into the United Kingdom and Europe bringing its conversational AI and digital messaging to new markets | Business Wire

Quiq also announced the appointment of Ejieme Eromosele as General Manager for Europe, the Middle East and Africa (EMEA).

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