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Quiq provides an AI platform that automates customer service interactions across voice, email, and text messaging channels. The software uses generative AI to power digital assistants that can resolve customer issues or pass the conversation to a human agent without losing any context. Unlike competitors that offer "black box" solutions, Quiq allows businesses to be directly involved in building and managing their custom AI models through a transparent development studio. The company's goal is to help large brands reduce costs and improve customer satisfaction by streamlining communication through a single, integrated platform.
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
Series C
Total Funding
$44M
Headquarters
Bozeman, Montana
Founded
2015
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Total Funding
$44M
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Funded Over
3 Rounds
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Quiq, an enterprise AI agent platform, has appointed Jen Grant as chief marketing officer as the company shifts from AI experimentation to scaled production deployments. Grant will lead go-to-market strategy, focusing on how enterprises can evaluate and deploy AI agents responsibly in customer experience operations. Quiq's AI agents are already operating in production for global brands including Spirit Airlines, Roku and Panasonic, handling high volumes of customer interactions whilst meeting enterprise requirements for accuracy and compliance. The platform includes proprietary verification mechanisms to prevent hallucinations and ensure responses remain grounded in trusted data. Grant brings extensive executive experience across CEO, COO and CMO roles at companies including Box, Dialpad, Elastic and Google. She joins as enterprises transition from asking whether AI agents work to identifying trustworthy platforms for customer-facing deployments.
Powerful Agentic AI Solutions Now Available to Federal, State and Local Governments and Academic Institutions to Improve Citizen and Student Support and Service ExperiencesBOZEMAN, Mont. and RESTON, Va., Feb. 18, 2025 /PRNewswire/ -- Quiq, the leader in enterprise-grade agentic AI for citizen experience solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership. Under the agreement, Carahsoft will serve as Quiq's Public Sector distributor, making the company's innovative AI Studio, AI Agents and AI Contact Center available through Carahsoft's reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Association of State Procurement Officials (NASPO) ValuePoint, The Interlocal Purchasing System (TIPS), OMNIA partners, EI Cooperative Services Contract and The Quilt contracts. "The potential for efficiency gains and cost savings with digital messaging and agentic AI solutions is tremendous in the Public Sector," said Mike Myer, CEO and Founder at Quiq. "Leveraging AI agents for process automation across voice and asynchronous channels will be key to improving the service and support U.S
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Each year, cyberattacks become more frequent and data breaches become more expensive. Whether companies seek to protect their AI system during development or use their algorithm to improve their security posture, they must alleviate cybersecurity risks. Federated learning might be able to do both.What is federated learning?Federated learning is an approach to AI development in which multiple parties train a single model separately. Each downloads the current primary algorithm from a central cloud server
Quiq, the technology company creating the future of conversations between businesses and their customers, announced the release of Conversational Customer Experience (CCX), the next generation of conversational AI based upon Large Language Models (LLMs).
Quiq also announced the appointment of Ejieme Eromosele as General Manager for Europe, the Middle East and Africa (EMEA).
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Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
Series C
Total Funding
$44M
Headquarters
Bozeman, Montana
Founded
2015
Find jobs on Simplify and start your career today