News / September 2026 collect! User newsletter. Published September 22, 2026 | In this issue Apple Pay and Google Pay Now Available Payrazr Users Have Benefit of New Payment Processing System SourceForge Article on New Payment Processing System Plans for NYC Shield Rule Why Move to Cloud Deployment? Refreshed ACA State Guide See you at ARM Tech January 2027 User Tip: Using the AI Bot in the Member Center Release News | | Available for Collect!'s 2 premier payment integrations Apple Pay and Google Pay Now Available Apple Pay and Google Pay are now available as an additional payment option for Payscout's Paywire gateway and Repay's Payrazr integration. When consumers self-serve on the consumer portal, and click the payment button, they can choose Apple Pay or Google Pay. Payments go into your bank account as normal and payments are included in reporting. If you are using either the Paywire or Payrazr integration, open a support ticket to have this payment method added. Open a support ticket |. | Improved processing for Payrazr users Payrazr Users Have Benefit of New Payment Processing System Because many Collect! clients use Repay's Payrazr gateway, Collect! has updated its Payrazr integration to accommodate the new Collect! payment processing system. All Payrazr users are advised to move to Collect!'s new payment processing system for greater flexibility and independence. The new payment processing system is a part of the texting-consumer portal-payment processing ecosystem that takes advantage of the following Collect! tools: * Consumer/Debtor Portal provides account information, communication options, payment plan and settlement offers, payment options * Texting integration provides batch texting using automations, ad hoc texting using templates, sending consumer portal link via text * 3rd party vault provides secure iFrame for payment data entry, card data encryption and decryption * Payment processing provides secure processing, full reporting, ability to easily change processors, ability to change payment plans, all while keeping you out of PCI scope | Payment plan details | | Legacy Plan details stored in Payrazr and in Collect!, future payments are triggered from Payrazr | New Payment plan details are only stored in Collect!, future payments are triggered in Collect! | | Your operators can make changes to payment plans on the fly | | Payment card data | | Legacy Card data is stored in Payrazr and used to execute future payments | New Encrypted card data is only stored in Collect! and used to execute future payments | | Storing plan and encrypted card data avoids 'card lock' that makes it difficult to change processors. Now you can change processors by pointing your system to a different processor. | Comparison of traditional and new systems SourceForge Article on New Payment Processing System SourceForge software review and B2B publication site released an article on Collect!'s new payment processing system. It is a quick read and will help you understand how moving to the new system gives you more flexibility and independence. Read the article |. | Effective January 1, 2027 Plans for NYC Shield Rule Collect! is augmenting its compliance programming to cover the requirements of New York City Department of Consumer and Worker Protection's upcoming SHIELD Rule, effective January 1, 2027. The SHIELD Rule is far reaching and requires a large number of changes; here are the major changes planned: * Add 'City' to Contact Controls * Create new contact type called NYC that includes phone, email, text set for a maximum of 3 contacts in a rolling week * Expand 'MaxHold' programming to cover phone, email and text * Additional disclosures and notices on the Model Validation Notice * New letter 'Notice of Time-Barred Debt' * NYC Medical Dispute Account Linking Utility Report * New letters 'Notice of Unverified Debt for Original Creditor' and 'Notice of Unverified Debt for Not Original Creditor' * New Help Documentation |. | Are you a collection agency or an IT company? Why Move to Cloud Deployment? If you are a collection agency, how about leaving your backups and maintenance to its specialized staff rather than spreading yourself thinner than you need to? Even though you bought your premise license a long time ago, there are ongoing costs for your hardware and staff or outside consultant's time for IT services that add up. You can get rid of those attendant costs, worry less about your infrastructure, and enjoy many additional benefits by moving to a Collect! cloud subscription. If you are already on the cloud, congratulations, you are already able to focus on your core business and not your IT. Collect! Cloud Subscription Benefits * Automatic updates and upgrades - you are always on the latest * Ongoing monitoring, maintenance and backups - leave the heavy lifting to specialists * Full membership included - Help Desk, access to Member Center, discounted rates for technical services * All modules included - consumer/debtor portal, client portal, credit bureau reporting, importing, dashboard and many more * Access to AI chatbot attached to Help documentation - users find this a huge time-saver * Get 2 months a year free by prepaying annually - or pay monthly * Connect from anywhere with just a few clicks - you just need a browser connection * No more expenditure for servers, networks and IT staff - focus on your core business * Highest level of security through industry standard measures including SOC 2 attestation and penetration testing To make this easier, Comtech Systems Inc. is waiving the fee to move you from your premise installation of Collect! to the Collect! cloud. Open a support ticket to move |. | Keeping you informed Refreshed ACA State Guide ACA members can access the updated ACA's Guide to State Collection Laws & Practices. ACA describes this latest version as a reimagined tool with enhanced customization tools, improved navigation and usability, monthly legal updates and expert guidance. Open the ACA guide |. | Mark your calendar See you at ARM Tech January 2027 Collect! will be exhibiting at ARMTech 2027 planned for January 11-13, 2027 in sunny Scottsdale, AZ. ARMTech has developed a reputation as an excellent learning opportunity. Comtech Systems Inc. hope to see you there. ARMTech updates |. | Have you used Collecto yet? User Tip: Using the AI Bot in the Member Center When you go into the Member Center you will notice Collecto in the corner waiting to help you out. Collecto is an AI function that has been trained on the contents of the Collect! website, including all the Help Documentation. Collecto functions like AI, so you can pose your question in real language and then continue to refine and add to your questioning. Collecto is free to use and available 24/7. Open the Member Center |.

On March 30, 2026, Repay Holdings Corporation (“the Company” or “REPAY”) entered into a Stock Purchase Agreement (the “KUBRA Purchase Agreement”) with Hearst KUBRA Holdings, Inc., a Delaware corporation, KUBRA Holdings, Inc., a Delaware corporation (“KUBRA US”), and KUBRA Data Transfer Ltd., an Ontario corporation (“KUBRA Canada” and, together with KUBRA US, “KUBRA”), pursuant to which the Company agreed to acquire all of the issued and outstanding capital stock of KUBRA (the “KUBRA Acquisition”). The KUBRA Acquisition closed on June 1, 2026.

REPAY appoints Charles Nabhan as new Head of Investor Relations. ATLANTA-(BUSINESS WIRE)-Sep. 3, 2026- Repay Holdings Corporation (NASDAQ: RPAY) ("REPAY" or the "Company"), a leading provider of bill payment solutions, announced the appointment of Charles "Chuck" Nabhan as Head of Investor Relations, effective September 1, 2026. In this role, Nabhan will lead REPAY's Investor Relations strategy, deepening engagement with the investment community and sharpening communication around the company's growth strategy and financial performance. Nabhan will report to Rob Houser, CFO. "Chuck's deep knowledge of fintech and payments end markets, combined with his credibility across the buy-side and sell-side, will strengthen how REPAY tells its story as we scale into a broader, more diversified platform," said John Morris, CEO, REPAY. "We're thrilled to welcome him to the team." Nabhan joins REPAY following two decades in equity research, bringing extensive experience in public company analysis and corporate communications. Most recently, he served as Managing Director at Stephens, Inc, where he led coverage of the payments and financial technology sectors, cultivating relationships with institutional buy-side investors and directing corporate access programs. Prior to Stephens, Nabhan spent eight years at Wells Fargo as Vice President, where he was named to the company's Emerging Leadership Council. Nabhan holds an MBA and a Master of Science in Accounting from Northeastern University and a Bachelor of Science in Finance from Boston College. About REPAY REPAY provides integrated bill payment solutions to verticals that have specific transaction processing needs. REPAY's proprietary, integrated payment technology provides a comprehensive end-to-end platform offering digital payments, bill design & presentment, and communication services for clients, while enhancing the overall experience for consumers and businesses. Investor Relations Contact for REPAY: Charles Nabhan [email protected] Media Relations Contact for REPAY: Kristen Hoyman [email protected]