RadiantGraph, an AI-powered healthcare platform, has published a peer-reviewed study showing its AI voice agents increased specialty care appointment completion rates by 3.4 times overall. The study, conducted with virtual GI clinic Oshi Health, found particularly strong results among patients who had created accounts but not scheduled appointments — a 24.7-fold increase in completion rates. The seven-week trial involved nearly 8,800 members and demonstrated AI agents could handle complex conversations about GI care whilst maintaining clinical safety. No safety incidents occurred during the study. The deployment saved approximately 75 hours of staff time per 1,000 contacts and enabled a ninefold increase in outbound call volume compared to human agents. The study will be published in Lecture Notes in Artificial Intelligence following presentation at the International Conference on Artificial Intelligence in Medicine in Ottawa.

/PRNewswire-PRWeb/ -- RadiantGraph, the AI-powered platform for personalized healthcare engagement, today announced it has been named the Grand Prize winner of the Built-on Databricks Startup Challenge. Databricks selected RadiantGraph from a global pool of innovators for its ability to deliver real-world impact using Databricks' Data Intelligence Platform to unify complex healthcare data and drive personalized outreach at scale. SAN FRANCISCO June 26, 2025 The award includes up to in Databricks credits, in capital and a featured breakout session at the Data + AI Summit. The funds will continue to support expansion of the company's AI platform capabilities, driving scalable growth within health plans and health service organizations. "We are honored to be recognized by Databricks for our vision and the impact we are having on healthcare," said Anmol Madan , CEO and founder of RadiantGraph. "This award is not just a validation of our technology, but it is a sign that the healthcare industry is prime for the adoption of AI. Our goal is to help payers shift from fragmented, impersonal communication to intelligent, high-touch member engagement that improves outcomes, and create better experiences while targeting a reduction in both admin and medical costs." RadiantGraph uses the platform for data unification, machine learning workflows, and real-time engagement across digital channels, enabling health plans to implement campaigns in weeks instead of years. RadiantGraph's AI-led platform has already driven measurable results with higher adoption of programs, significant savings in outreach spend, and improvements in member experience. "We are thrilled to congratulate RadiantGraph on winning the Built-on Databricks Startup Challenge," said Steve Sobel , Global Leader for Startup and Venture Programs at Databricks. "RadiantGraph's innovative use of the Databricks Data Intelligence Platform exemplifies the transformative potential of data and AI in driving more personalized, scalable and smarter experiences in the healthcare industry. Their achievement highlights the creativity and technical excellence emerging from the Databricks ecosystem and we look forward to supporting RadiantGraph as they continue to drive meaningful impact for their customers and the industry at large." Founded in 2023, RadiantGraph recently announced its Series A round of funding , raising $11M to expand its AI-driven personalized engagement offering for health plans. The company is built exclusively for healthcare, with a HITRUST-certified, SOC 2–compliant, and HIPAA-compliant platform. Its proprietary Health Data Engine ingests and normalizes data from 100M+ records across disparate sources, enabling AI-driven engagement in as little as six weeks. The company also just launched its AI Voice Studio for healthcare organizations to deploy HIPAA-compliant, AI-driven voice agents that automate outreach, improve member experience, and close critical gaps in care. "The selection of a healthcare startup as the grand prize winner by a technology leader like Databricks signals a broader momentum and that mainstream tech is finally recognizing healthcare as both a critical challenge and a massive growth opportunity," added Madan. "With so much spend and complexity in the system, we have to invest in innovation that improves outcomes and drives efficiency. That's exactly what RadiantGraph is built to do - and we're just getting started." For more information about RadiantGraph's Voice AI capabilities, and the launch of its AI Voice Studio, visit www.radiantgraph.com About RadiantGraph RadiantGraph's Intelligent PersonalizationTM platform helps healthcare organizations to use AI to deliver personalized member engagement that drives adoption of health benefits, improves clinical outcomes, and reduces long-term costs. RadiantGraph is led by healthcare veterans, backed by True Ventures, M13, and notable angels - and was named one of Business Insider's "25 Healthcare Startups Set to Take Off" Media Contact Erin Farrell-Talbot , RadiantGraph, 1 9172329309, [email protected] www.radiantgraph.com SOURCE RadiantGraph