
Work Here?
RapidSOS provides an intelligent safety platform that connects people in emergencies to emergency services. It collects real-time data from connected devices and apps through partner integrations and uses AI to verify information before sending it to 911 and field responders. The company stands out by building a broad digital bridge to 911 via its partner network, enabling faster, more accurate situational data from multiple sources. Its goal is to modernize 911 into a digital system that speeds up and improves the accuracy of emergency responses.
Industries
Data & Analytics
Government & Public Sector
Enterprise Software
Company Size
201-500
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$497.8M
Headquarters
New York City, New York
Founded
2012
See people who can refer or advise you
Help us improve and share your feedback! Did you find this helpful?
Total Funding
$497.8M
Above
Industry Average
Funded Over
13 Rounds
Flexible Work Hours
RapidSOS and the PulsePoint Foundation partner to connect 911 directly to the nation's registry of life-saving emergency resources. New Integration Gives 911 Telecommunicators Real-Time Access to Registered AEDs, Naloxone, Epinephrine, and Bleeding-Control Kits NEW YORK, Sept. 15, 2026 - RapidSOS, the leading public safety AI company, today announced a new integration with the PulsePoint Foundation, which hosts and administers the National Emergency AED + Resource (NEAR) Registry. The integration connects RapidSOS directly to the NEAR Registry's database of AEDs, naloxone (Narcan), epinephrine, and bleeding-control kits, giving 911 telecommunicators immediate access to public-safety vetted life-saving resources during an emergency. Telecommunicators can use this information to direct callers to the appropriate resources - without leaving their existing workflow. More than 350,000 people experience out-of-hospital cardiac arrest in the United States each year. With less than half receiving bystander CPR, and just 13% receiving bystander defibrillation, survival rates remain around 10 percent. Immediate bystander CPR can triple a person's chance of survival, while rapid access to an AED can dramatically improve the likelihood of lifesaving defibrillation. Providing 911 telecommunicators with a unified, authoritative source of emergency-resource location and accessibility information can help close that gap, giving callers and responders a better chance to put nearby AEDs and other lifesaving resources to work in the critical minutes before EMS arrives. The integration is live today across RapidSOS, including its free tier, and is available to any Emergency Communications Center (ECC) nationwide at no additional cost. Georgia is the latest state to deploy it at scale, driven by the Mason Sells AED Coordination Act (SB399), which requires 911 to have access to an AED registry. The NEAR Registry is the national standard meeting that requirement. "Life-saving equipment sits unused in a cabinet or closet because the person who needs it - or the dispatcher trying to help them - has no way of knowing it's there," said Karin Marquez, Chief Public Safety Brand Officer at RapidSOS. "By bringing the NEAR Registry into the Safety Network, we're not just adding a data source to our 733 million connected devices, apps, and sensors, we're connecting another critical layer of community-based, mission-critical intelligence directly into the hands of the 911 telecommunicator. We're arming these heroes with the tools they need at the moment it matters most." "Emergency telecommunicators are a critical link in the cardiac arrest chain of survival. Just as they instruct callers to perform CPR, giving them the ability to guide those on scene to a nearby AED can improve outcomes," said Richard Price, Founder and President of the PulsePoint Foundation. "Integrating the NEAR Registry into RapidSOS has the potential to make a meaningful difference in cardiac arrest survival." About RapidSOS RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response. It harnesses artificial and human intelligence to fuse life-saving data from the world's largest safety network, which includes over 723M+ connected devices and 250+ global technology companies. This intelligence is delivered to 23,500+ federal, state, and local agencies, serving one million first responders. RapidSOS has supported over one billion emergencies in 16 countries, powering RapidSOS Harmony AI, the first purpose-built AI for public safety, designed to save critical time by automatically detecting emergencies, unifying real-time data and video streams, and coordinating a faster, more effective response. Learn more at www.RapidSOS.com. PulsePoint Foundation PulsePoint Foundation is a public 501(c)(3) nonprofit that builds applications used by public safety agencies to increase community awareness and engagement during critical events. Its flagship PulsePoint Respond app is a 911-connected situational awareness tool that keeps the community informed of nearby emergencies, notifies trained individuals when CPR is needed, and offers a professional version designed for on-duty use by fire and EMS agencies. PulsePoint also administers the National Emergency AED + Resource (NEAR) Registry, which catalogs emergency resources such as AEDs, naloxone, bleeding control kits, and epinephrine, so they can be quickly identified by 911 telecommunicators and responders during cardiac arrests and other time-sensitive medical emergencies. Learn more at pulsepoint.org and near-registry.org.
RapidSOS announced that Emergency SOS Live Video is now available for emergency communications centres across Brazil through RapidSOS Unite. The feature allows iPhone 14 or later users running iOS 18 or later to share live video and recorded media with dispatchers during emergency calls on Brazil's 190 emergency line. During emergencies, participating dispatchers can request live video or camera roll media from callers over a secure, encrypted connection. Callers can share video with a single tap and stop sharing at any time. The feature is integrated into RapidSOS Unite at no additional cost to Brazilian emergency communications centres. RapidSOS serves over 23,500 agencies across 16 countries, with its network including more than 723 million connected devices.
RapidSOS has enabled Apple Emergency SOS Live Video for emergency services across Brazil. The feature allows iPhone users to securely share live video with 190 dispatchers during emergencies through RapidSOS UNITE. The technology works by letting telecommunicators send video requests to callers' devices during emergency calls. Users can share their camera's live feed with a single tap, and the connection is encrypted by default. Callers can stop sharing at any time. RapidSOS first enabled the feature in the United States with iOS 18's release in September 2024. The company's network includes over 723 million connected devices and serves 23,500 federal, state and local agencies across 16 countries. The feature is available at no additional cost to Brazilian emergency communications centres using UNITE core modules.
RapidSOS has partnered with the Denise Amber Lee Foundation to establish 100% call quality assurance as the standard for 911 emergency services nationwide. The partnership combines RapidSOS's HARMONY AI, which automatically scores every call within 90 seconds using agency-defined rubrics, with the Foundation's certified human expertise in scorecard design and calibration. The collaboration addresses public safety agencies' historical struggle to achieve even 1-3% manual call review rates. Foundation-certified QA evaluators will set up customised scorecards and provide ongoing calibration, included at no additional cost to agencies using the RapidSOS QA module. The Foundation was established by Nathan Lee following communication failures between 911 dispatchers that contributed to his wife's murder in 2008. The RapidSOS QA module with Foundation Services is now available for emergency communication centres on the RapidSOS UNITE platform.
RapidSOS and the Denise Amber Lee Foundation partner to make 100% call quality assurance the standard for 911. PR Newswire Partnership delivers the most complete QA program in public safety, combining HARMONY AI's 100% automated call scoring with the Foundation's certified human expertise NEW YORK, June 25, 2026 /PRNewswire/ - RapidSOS and the Denise Amber Lee Foundation have partnered to raise the industry standard for emergency call QA to 100% nationwide. For decades, public safety agencies have struggled to achieve the benchmark of 1-3% for manual call review. Together, RapidSOS and the Foundation are calling for a new gold standard: every single call reviewed, every dispatcher supported, and every agency equipped with the tools and expertise to make it happen. This partnership solidifies RapidSOS QA as the most complete quality assurance program in public safety. HARMONY AI scores 100% of calls within 90 seconds of the call end, against agency-defined rubrics, with each score linked to the exact transcript moment that triggered it. The Denise Amber Lee Foundation-certified QA evaluators set up each agency's first 10 customized scorecards and provide ongoing calibration throughout the year. All of this is built into RapidSOS QA at no additional cost to agencies. "For 17 years, I have been asking what would have happened if every 911 call had been reviewed, if every telecommunicator had been given real, specific, timely feedback. That question drives everything the Denise Amber Lee Foundation has built. RapidSOS is the first technology partner that made me believe we could finally answer it," said Nathan Lee, founder and CEO, the Denise Amber Lee Foundation. "This partnership means that QA every day, on every call, is no longer a mission statement. It is a standard and every agency that adopts it will be giving their 911 telecommunicators the support they deserve and the public, the protection they need." "Telecommunicators handle life-and-death calls every shift: a rollercoaster of trauma, urgency, and professional pressure. They deserve to be supported by a program built with as much care as they put into those calls," said Michael Martin, founder and CEO of RapidSOS. "That's why it was critical to us to partner with the Denise Amber Lee Foundation to provide expertise in scorecard design, customization, and calibration. Other QA tools exist, but no one else provides the expertise that 911 deserves." The RapidSOS QA module with Foundation Services is available now for ECCs on the RapidSOS UNITE platform. Request a demo or visit RapidSOS at NENA Annual Conference, Columbus, Ohio, June 27 - July 2, 2026.
Find jobs on Simplify and start your career today
Industries
Data & Analytics
Government & Public Sector
Enterprise Software
Company Size
201-500
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$497.8M
Headquarters
New York City, New York
Founded
2012
Find jobs on Simplify and start your career today