R

rater8

Automated reputation management for healthcare providers

Overview

Rater8 provides reputation management services tailored for healthcare, helping hospitals, medical practices, and individual providers improve their online presence through an automated review-building system. The platform collects patient feedback via micro surveys integrated with Practice Management (PM) and Electronic Medical Record (EMR) systems, enabling targeted surveys based on appointment types. It then turns positive feedback into patient testimonials and reviews, which are managed within subscription plans. A free Reputation SEO Playbook is offered to help clients optimize their online reputation. Differences from competitors include its healthcare focus, automated, targeted feedback flow, and seamless PM/EMR integration, along with structured subscription options. The goal is to help healthcare organizations attract more patients by presenting a balanced and compelling online image that stands out in search and review platforms.

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About rater8

Simplify's Rating
Why rater8 is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsEnterprise SoftwareHealthcare

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Montvale, NJ

Founded

2015

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Simplify's take

What believers are saying

  • October 7, 2026 Castle Connolly partnership pushes raVE into national Top Doctor networks.
  • September 28, 2026 social media suite adds cross-platform publishing for all clients.
  • November 4, 2026 fifth Great Place to Work certification supports recruiting and enterprise trust.

What critics are saying

  • Google and AI answer engines compress discovery, shrinking standalone review software value.
  • Customer growth depends on channel partners like athenahealth and Castle Connolly by 2027.
  • Hospitals can automate reputation management internally, pressuring rater8's pricing and retention.

What makes rater8 unique

  • Built exclusively for healthcare, raVE embeds reviews inside clinician workflows.
  • Athenahealth, Compulink, and Castle Connolly expand distribution into trusted provider ecosystems.
  • AI Insights and social scheduling combine reputation, listings, and engagement in one platform.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Unlimited Paid Time Off
  • 401(k) Company Match
  • Remote Work Options
  • Pet Insurance

Company News

PR Newswire
Oct 7th, 2026
Castle Connolly and rater8 partner to bridge peer-nominated clinical excellence with authentic patient experience.

Castle Connolly and rater8 partner to bridge peer-nominated clinical excellence with authentic patient experience. Oct 07, 2026, 09:01 ET Strategic partnership brings automated review generation and real-time patient feedback to Castle Connolly's national network of Top Doctors, Top Dentists, and Top Hospitals. NEW YORK, Oct. 7, 2026 /PRNewswire/ - Castle Connolly, a trusted source for identifying the nation's top healthcare providers for more than 35 years, and rater8, a leader in healthcare reputation management, today announced a partnership to help hospitals and healthcare practices capture authentic patient feedback, strengthen their online presence, and drive growth. "Castle Connolly was founded on a simple, vital principle: providing trusted, third-party validation in healthcare," said Steve Leibforth, Managing Director of Castle Connolly. "Today, standing out requires more than clinical credentials alone. Practices must maintain an active, positive presence everywhere prospective patients evaluate their options. Partnering with rater8 allows us to bridge that gap, pairing peer-nominated clinical validation with patient feedback tools that elevate their reputation and drive long-term growth." Through this strategic partnership, Castle Connolly is expanding its portfolio to offer the rater8 Visibility Engine (raVE) to hospitals, group practices, doctors and dentists nationwide. The collaboration combines Castle Connolly's trusted legacy of independent, peer-nominated provider recognition with rater8's automated review solution, helping organizations with recognized providers stand out everywhere prospective patients search for care. As patient search behavior evolves, authentic patient reviews and structured online profiles have become essential to provider discovery in an increasingly AI-driven landscape. According to rater8's 2026 Patient Choice Report, 47% of patients have used AI to research or find a healthcare provider, up 16 percentage points from 2025. This partnership empowers healthcare organizations to seamlessly collect post-visit patient sentiment and share real patient experiences. "Patients are making healthcare decisions with more information at their fingertips than ever before, and a provider's online reputation plays an increasingly important role in that process," said Evan Steele, Founder and CEO of rater8. "Castle Connolly has spent decades building trust around recognizing exceptional providers, while rater8 helps those providers continuously capture authentic feedback from the patients they serve. Together, we're helping healthcare organizations build a more complete online presence that reflects both the quality of care they deliver and the experience patients can expect." By combining Castle Connolly's independent, peer-nominated recognition with rater8's patient feedback tools, the partnership helps medical institutions ensure their reputation reflects both the confidence of their peers and the experience of their patients. About Castle Connolly With over 35 years' experience researching, reviewing and selecting Top Doctors, Castle Connolly is a highly trusted and credible source. A study published in the Journal of Medical Research found that across several specialties evidence indicates that Castle Connolly's peer-reviewed directory is methodologically more reliable than sites that just relied on patient reviews when it came to identifying quality care. Our mission is to help people find the best healthcare by connecting patients with best-in-class healthcare providers. For more information, visit https://www.castleconnolly.com. About rater8 Founded in 2015 and based in the United States, rater8 is a leading provider of healthcare reputation management. Built exclusively for healthcare, the raVE (rater8 Visibility Engine) platform delivers serious reputation, visibility, and insights that empower providers to put their online reputations to work. raVE gathers authentic patient feedback to strengthen healthcare organizations' local and AI-driven search discoverability, and offers a clear view into the patient experience to identify operational improvements. Recognized for its award-winning customer service, rater8 is committed to providing meticulously intelligent reputation management that scales healthcare organizations from the inside out. For more information, visit https://rater8.com/. Media Contacts Erica Camilo Connexa Communications for rater8 C: 610.639.5644 [email protected] SOURCE Castle Connolly

PR Newswire
Sep 28th, 2026
rater8 launches social media management suite for healthcare reputation across major platforms

rater8, a healthcare reputation management provider, has expanded its raVE platform with comprehensive social media management tools. The new features allow healthcare organisations to create, schedule, manage and measure content across multiple platforms from a single calendar, including Facebook, Instagram, LinkedIn, TikTok and Google Business Profile. Healthcare teams can now manage approvals, respond to comments and track performance without accessing each platform separately. The expansion addresses growing demand for integrated social media management in healthcare reputation strategies. According to rater8's 2026 Patient Choice Report, 30% of patients who searched for a new doctor cited social media as influencing their decision. The social media management tools are now available to all raVE platform clients.

Advertising Press Releases
Aug 24th, 2026
rater8 and Compulink partner to help practices build a stronger online reputation.

rater8 and Compulink partner to help practices build a stronger online reputation. Certified API integration brings automated review generation and real-time patient feedback to practices using Compulink. Integrating via API with Compulink makes it even easier for practices to stay connected to the patient experience" - Evan Steele, Founder and CEO of rater8 CA, UNITED STATES, August 24, 2026 / EINPresswire.com / - Compulink Healthcare Solutions, a leader in specialty-specific all-in-one EHR solutions, and rater8, a leader in healthcare reputation management,, today announced a new technology partnership that brings the rater8 Visibility Engine (raVE) to Compulink customers. Through this certified API partner integration, healthcare organizations using Compulink can automatically send patient satisfaction surveys and online review requests following each appointment. The API connection keeps the process moving quickly with little effort required from practice staff, while short, simple surveys make it easy for patients to share feedback. Once users set their reputation goals, raVE's automated algorithm, pollin8, helps build a strong and balanced online reputation without manual configuration. This steady stream of verified reviews helps practices strengthen their online reputation and improve visibility across Google, online review platforms, and AI-powered search. The integration also gives practice leaders faster access to patient feedback, helping teams quickly identify opportunities for improvement, address patient concerns, track trends across providers and locations, and celebrate wins across the organization. "Integrating via API with Compulink makes it even easier for practices to stay connected to the patient experience," said Evan Steele, Founder and CEO of rater8. "Patients receive a survey immediately after their visit, and practices see that feedback in real time. It all happens automatically, so teams can spend less time managing the process and more time acting on what their patients are telling them." Together, rater8 and Compulink are giving practices an easier way to listen to patients, act on feedback, and strengthen their online reputation. About rater8 rater8, the healthcare industry's leader in reputation management, helps healthcare organizations establish pervasive online visibility. The rater8 Visibility Engine (raVE) effortlessly gathers authentic reviews and real-time feedback from verified patients, all with the support of award-winning customer service. Based in the United States, rater8 is a rapidly growing healthtech innovator serving 25,000+ providers at practices and hospitals of all sizes and specialties. Learn more at https://rater8.com/. About Compulink Healthcare Solutions Compulink's All-In-One Practice Solution powered by Advantage Intelligence is designed to help specialty medical practices enhance efficiency, reduce costs, and deliver superior patient care. Powered by intelligent workflow automation and fully customizable, Compulink serves over 26,000 providers across 4,700 locations, including 80 ambulatory surgical centers and 20 colleges and universities. Compulink provides comprehensive EHR solutions for dermatology, behavioral health, gastroenterology, ophthalmology, optometry, orthopaedics, otolaryngology, pain management, physical therapy, podiatry, urology, ambulatory surgical centers, and multispecialty practices. Media Contacts Compulink: Trevor Wilson [email protected] Erica Camilo Connexa Communications for rater8 C: 610.639.5644 [email protected] Trevor Wilson Compulink Healthcare Solutions [email protected] Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Yahoo Finance
Apr 9th, 2026
athenahealth partners with rater8 to embed AI-powered reputation management into athenaOne platform

athenahealth has partnered with rater8 to integrate AI-powered reputation management tools into its athenaOne platform. The integration embeds rater8's healthcare-focused review, listings and patient feedback capabilities directly into athenaOne workflows, enabling practices to manage their digital presence without switching platforms. Nearly 300 athenahealth customers across over 30 specialties already use rater8's solution. Campbell Clinic Orthopaedics recorded a 443% increase in patient reviews and an 84% rise in Google listing views after one year, translating to more booked appointments. Across all rater8 customers, 98% of posted reviews are four or five stars, with an average physician rating of 4.90. Customers experience an average 1,595% increase in reviews during their first year, improving search visibility and patient acquisition in an increasingly AI-driven healthcare market.

rater8
Dec 17th, 2025
Series A Funding Fuels Healthcare Growth | rater8

rater8 secures Series A funding from Elsewhere Partners to expand its healthcare SaaS platform and enhance patient feedback innovation.

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