Overview

Ravenna is an AI-powered help desk platform designed for companies that support employees via Slack. It automates internal support tasks, enabling teams to respond faster and more accurately, and it integrates directly with Slack so employees can get help where they already communicate. The product learns from resolved requests to improve over time and provides actionable metrics to track team performance, helping reduce churn and speed up sales cycles. Ravenna also focuses on employee onboarding and offboarding, and includes expense management features that can flag personal purchases to keep finances in order. The service is offered on a subscription basis and is based in Seattle, WA.