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Overview
Regal provides outbound customer outreach tools for contact centers. It turns existing customer data into personalized, multi-channel campaigns across phone, SMS, email, chat, and AI-driven agents to drive conversations that convert and increase revenue. The system analyzes untapped data to identify the best contact and the best moment to reach them, enabling agents to engage at the right time with tailored messages. Regal differentiates itself by promising a clear, measurable lift—25% more revenue—through a unified, omnichannel approach that combines human interactions with AI-enabled messaging. Its goal is to help contact centers maximize revenue potential by delivering relevant, timely, and consistent outreach across all channels.
About Regal
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
2020
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Simplify's Take
What believers are saying
- Regal raised $40M in 2026, extending runway for product and sales expansion.
- eHealth, American Standard, Wealthsimple, and Ethos case studies show strong enterprise adoption.
- REGAL Rise and partner programs signal an aggressive go-to-market push into contact centers.
What critics are saying
- Five9, Talkdesk, Dialpad, Braze, and Thoughtly compress pricing and buyer attention in 2026.
- Copilot reduces deployment friction, but Salesforce and contact-center incumbents can bundle similar automation fast.
- If AI phone-agent quality disappoints at scale, Regal becomes a niche workflow tool.
What makes Regal unique
- Regal unifies voice, SMS, email, chat, and AI agents in one revenue workflow.
- Its 2026 Copilot builds, tests, and deploys customer-facing agents from natural language.
- Regal’s Unified Customer Profile and observability tightly connect live conversations to action.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Parental Leave
Pre-tax Commuter Benefits
Paid Holidays
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -1%2 year growth
↓ -5%Regal.io has raised $40 million to enhance its platform that blends human and AI agents for sales. The platform personalizes interactions across phone, text, email, and chat, offering analytics and testing capabilities. With its expanding technology and a growing customer base, Regal aims to transform the sales industry. The company is hiring to support its growth.
Regal is Hiring for 9 Jobs on Simplify!
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About Regal
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
2020
Regal is Hiring for 9 Jobs on Simplify!
Find jobs on Simplify and start your career today