Relay Commerce

Relay Commerce

Acquires, grows e-commerce SaaS software portfolios

Overview

Relay Commerce buys and operates e-commerce SaaS tools, focusing on established apps that serve merchants on Shopify, BigCommerce, and Wix. After acquisition, it invests in people, processes, and product development to accelerate growth across its portfolio. Its software stack includes email marketing automation, user-generated content management, on-page conversion optimization, and retention analytics powered by a centralized customer data platform. The company differentiates itself by building an ecosystem of interconnected tools to simplify the marketing tech stack and drive revenue for tens of thousands of merchants worldwide.

Significant Headcount Growth

About Relay Commerce

Simplify's Rating
Why Relay Commerce is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

Company Size

11-50

Company Stage

Seed

Total Funding

$7.8M

Headquarters

New York City, New York

Founded

2021

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Simplify's Take

What believers are saying

  • Relay acquired Smartrr in February 2025, expanding subscriptions and loyalty.
  • Relay announced SavedBy in November 2025, adding package protection and post-purchase revenue.
  • The 2025 $27 million fundraise gives Relay dry powder for more acquisitions.

What critics are saying

  • Shopify removed the Relay dropshipper app from its App Store in 2025.
  • Relay’s roll-up strategy depends on integrating Smartrr and SavedBy without customer churn.
  • A failed acquisition integration or stale products would trap Relay in shrinking, low-multiple software.

What makes Relay Commerce unique

  • Relay Commerce’s 2025 portfolio spans Fomo, SmartrMail, Flockler, Peel, Relo, and BookThatApp.
  • Relay drove over $1 billion incremental GMV for more than 35,000 merchants.
  • Relay’s 2025 $27 million fundraise supports acquiring complementary e-commerce SaaS tools.

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Funding

Total Funding

$7.8M

Below

Industry Average

Funded Over

3 Rounds

Seed funding is usually the first official round after pre-seed, when a startup has a prototype or concept. It’s typically used to develop the product, test the market, and start building the team. Investors here are often angel investors or early-stage venture capitalists.
Seed Funding Comparison
Above Average

Industry standards

$3.3M
$2M
Netflix
$2.3M
Instacart
$3M
Robinhood
$6.3M
Relay Commerce

Benefits

Paid Holidays

Parental Leave

Home Office Stipend

Employee Referral Bonus

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

4%

2 year growth

6%
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Retail Dive
Nov 5th, 2025
Relay Commerce Acquires SavedBy, a Leading E‑Commerce Package Protection & Post-Purchase Experience Solution | Retail Dive

Retail industry news, voices and jobs. Optimized for your mobile phone.

Retail Dive
Nov 3rd, 2025
Relay Commerce Acquires SavedBy for E-Commerce

Relay Commerce has acquired SavedBy, a company specializing in package protection and post-purchase customer engagement for Shopify merchants. This acquisition allows Relay to integrate package protection into its offerings, enhancing post-purchase trust and reducing delivery issues. SavedBy's technology helps manage package risks, saving merchants time and increasing brand trust. Relay plans to expand SavedBy’s technology to its merchant base, strengthening post-purchase experiences and customer retention.

AIM Group
Feb 27th, 2025
Relay raises $35M for U.K. AI-based ecommerce delivery service

Relay raises $35M for U.K. AI-based ecommerce delivery service.

SocialFlow
Nov 15th, 2022
Relay Commerce raised $27 million to acquire more e-commerce tools

It's a twist on the e-commerce aggregator trend

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