RRemark connects online shoppers with real product experts through a brand-integrated platform. It maintains a vetted network of specialists who assist via live chat or video, offering personalized, product-specific guidance during the buying journey. Unlike generic chatbots or typical support, these independent professionals provide nuanced advice to build trust. Brands pay for access to the expert network (subscription or usage-based) to boost conversions and create a differentiated online shopping experience.
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Industries
Company Size
11-50
Company Stage
Series A
Total Funding
$26.3M
Headquarters
Boston, MA
Founded
2022
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Total Funding
$26.3M
Above
Industry Average
Funded Over
2 Rounds
Industry standards
Remark, an AI commerce platform for retail brands, has appointed David Weissman as Executive Vice President of Strategy. The company now works with more than 70 brands representing tens of billions of dollars in retail sales, including Ariat, J.McLaughlin, Veronica Beard, and Sur La Table. Weissman brings over 25 years of experience in e-commerce and retail technology. In 2024, he joined Tulip as EVP of Growth following its acquisition of Humankind, the e-commerce clienteling platform he founded. He previously held leadership roles at GSI Commerce and led direct-to-consumer e-commerce initiatives at Target and BCBG. At Remark, Weissman will focus on identifying where the company's AI can have the greatest impact across the customer journey, connecting AI Sales Chat, AI Service Chat, and real-time virtual try-on technology.
Remark, an AI commerce platform for luxury fashion, has launched a real-time virtual try-on feature that responds to shoppers' movements. Unlike existing tools that use static images or stiff simulations, Remark's technology renders garments on moving bodies in real time at full HD frame rates. The feature works directly from product pages without downloads. Shoppers can see how clothing drapes and moves as they turn or walk, swap sizes and colours mid-session, and consult an AI styling advisor. The platform works with over 70 brands including Ariat, J.McLaughlin, and Veronica Beard. CEO Theo Satloff said the technology addresses why luxury consumers still prefer in-store shopping: to understand how garments actually look and move on their bodies. The virtual try-on is rolling out across brand partners through autumn 2026.
Remark, the company that reports building human-trained AI product experts for commerce, has closed on a $16 million Series A funding round led by Inspired Capital, with participation from Stripe, Neo, Spero Ventures, Shine Capital, and Visible Ventures.
Startups working on AI-powered e-commerce tools often rely on external data or user signals to build and improve their models. But Remark lets thousands of human experts chat with users while they are purchasing items, and then using that knowledge to train models.
Remark has raised a $16 million Series A round led by Inspired Capital, with participation from Stripe, Neo, Spero Ventures, Shine Capital, and Visible Ventures, bringing total funding to $27 million. The company uses AI personas trained by over 60,000 human product experts to enhance online shopping experiences. Remark has achieved 4x revenue growth year-over-year and converted 28% of shoppers. The new funding will help expand into new verticals and enhance AI training and deployment tools.
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Industries
Company Size
11-50
Company Stage
Series A
Total Funding
$26.3M
Headquarters
Boston, MA
Founded
2022
Find jobs on Simplify and start your career today
We update Remark's jobs every few hours, so check again soon!Browse all jobs