Overview
Retain.ai offers an AI-powered workflow intelligence platform for large enterprises to boost productivity and revenue by analyzing browser-based work activity. The platform collects and analyzes billions of browser data points to identify best practices and optimize interactions with current, past, and prospective customers. It provides concrete, data-backed recommendations to standardize effective processes and improve frontline engagement and operational efficiency. Its focus on browser-based enterprise workflows and observable behavior differentiates it from competitors, with a goal to turn workplace behavior into measurable improvements in operations and customer experiences.
Work here?Claim your company
Simplify's take
What believers are saying
- Retain.ai raised $23 million in August 2021, showing strong early investor backing.
- Kainos partnered with Retain on March 3, 2026, extending enterprise credibility.
- Dagster Labs cited Retain's team to support customers and aggressive product roadmap.
What critics are saying
- Dagster Labs absorbed Retain.ai on January 10, 2024, ending standalone employer upside.
- Retain.ai's LinkedIn lists 11-50 employees, signaling a very small post-deal team.
- Acquisition details stayed undisclosed in 2024, limiting employee visibility and leverage.
What makes Retain.ai unique
- Retain.ai built browser-level customer workflow intelligence across daily enterprise interactions.
- Eric Chernoff folded Retain.ai into Dagster Labs on January 10, 2024.
- Salesforce, Google, and Nielsen validated Retain.ai's customer-engagement analytics.
Help us improve and share your feedback! Did you find this helpful?