RRochester Regional Health is a regional health system that provides integrated medical care across Western New York and beyond, with 500+ locations, including 8 hospitals, clinics, rehabilitation centers, senior services, behavioral health, and clinical trials. Patients access care through its network of hospitals, clinics, rehab centers and labs, with care coordinated across locations and teams handling prevention, diagnosis, treatment, rehabilitation and ongoing support. The organization stands apart by offering a wide range of services under one umbrella, enabling continuous, coordinated care within a single system, with a focus on neighbor-driven, community-based, real-life care. Its goal is to help the community stay healthy and live fulfilling lives by delivering accessible, comprehensive, patient-centered health care for people at every age and stage.
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RRH launches new virtual system to help patients improve strength. Mon, October 26, 2026 at 7:11 PM Updated Mon, October 26, 2026 at 7:16 PM 00:00 00:38 A nurse shows RRH patients a new virtual system to help improve their strength, Monday, Oct. 26, 2026. (Photo by Paul Giovine/WHAM) Ask 13 WHAM anything How many Elder One locations use the Jintronix system? What sports are included in the virtual therapy games? Why does the program use virtual games for therapy? Rochester, N.Y. - Rochester Regional Health's "Elder One" program teamed up with Jintronix on Monday. The interactive physical therapy program is designed to help patients improve their strength through a virtual system that has various sporting activities. "So far it's been really great; we have three different devices at three Elder One locations," said Stacy Ford, the assistant director of Elder One. "It's a different opportunity to exercise and have fun. Obviously, you can see it involves games and different sports, which makes your everyday exercise more fun." Therapy includes virtual games like soccer, skiing, and motorcycle riding. SPONSORED CONTENT MORE TO EXPLORE
Batavia patients can now get new heart scan in the ER at United Memorial Medical Center. Garrett Chan News10NBC Updated: October 21, 2026 - 3:23 PM Published: October 21, 2026 - 1:45 PM BATAVIA, N.Y. - Rochester Regional Health's United Memorial Medical Center in Batavia launched its HeartFlow CT-FFR program this week, bringing new technology to evaluate coronary artery disease to rural communities. Doctors and hospital leaders said the program lets them assess patients in the emergency room and decide if they need to be transferred for more advanced tests or treatment. "The patient is in the scanner for a couple of minutes while it's running. But, the patient comes in, they get an IV. We inject a dye, and they are in the CT scan for a few minutes to acquire the images, and then the patient can go home. And usually the cardiologists will report these findings in the next couple of hours," Dr. Bipul Baibhav said. Dr. Baibhav said the program is more accurate than traditional stress testing because it uses artificial intelligence. He said the new program prevents invasive procedures like angiograms and uses less radiation than a nuclear stress test. "The AI model that is used for this, it, the heart flow technology use what we call computational fluid dynamics. It's very well validated through multiple research studies...So with this modeling or 3D modeling, we can determine more accurately, is this blockage actually causing flow limitation?" Baibhav said. Closure of birthing center at Newark-Wayne. The program's rollout comes just months after the hospital system decided to close the Newark-Wayne Birthing Center. "But ultimately, that decision was around what opportunity and what do we have as far as those clinical specialists that we need to be able to provide that level of care? We have an aging community, in Wayne County, in the surrounding counties...So that's ultimately what really drove that decision was, was where do we have the physician, the personnel resource, to continue providing this sort of high, high level, high quality and high standard," Michael Rulffes, president and COO of United Memorial Medical Center, said. Rulffes said it does not anticipate closing more Rochester Regional Health rural care facilities soon. "We want to continue progressing forward with increased services, better access to care. So we are continually always looking at and focusing on how do we continue to expand our primary care access, our specialty access in the community," Rulffes said. Dr. Baibhav said doctors will be doing routine quality assurance of cardiac imaging as the program continues to roll out to other rural areas. Rochester Regional Health said it wants to expand the cardiac technology to other rural hospitals, including Clifton Springs and Newark-Wayne. The new cardiac care program is covered by all health insurances.
Rochester Regional Health welcomes new Surgical Services team member. * Oct 13, 2026 Updated Oct 13, 2026 * 0 POTSDAM - Rochester Regional Health's St. Lawrence Region is pleased to welcome Aiden Tam, PA, a North Country native, to its Surgical Services team. As a Surgical Assist at Canton-Potsdam Hospital, Tam will be working directly alongside all surgical subspecialties in the operating rooms, including orthopedics, general surgery, and OB/GYN. Additionally, he will be rounding and providing post-surgical care to patients who require admission onto the medical-surgical unit. In full collaboration with all members of the surgical and inpatient teams, he assumes a crucial role in ensuring the success of surgical procedures and providing safe and effective patient care. Tam earned his Master of Science in Physician Assistant Studies from Albany Medical College in Albany, NY. He previously earned a Bachelor of Science in Biomedical Technology from Albany College of Pharmacy and Health Sciences, graduating magna cum laude. As part of his physician assistant training, Tam completed clinical rotations in several specialties, including thoracic surgery at St. Peter's Hospital, Albany, surgical oncology and plastic surgery at Albany Medical Center, and orthopedic surgery with Capital Region Orthopaedic Group and Albany Medical Center. "I am proud to be joining Canton-Potsdam Hospital and look forward to giving back to the North Country community that raised me," said Tam.
Rochester Regional nurse leader receives Finger Lakes leadership award. Theresa Glessner, a Rochester Regional Health nursing executive who previously led nursing at hospitals in Newark and Clifton Springs, has received a 2026 Finger Lakes regional leadership award. The health system announced that the New York Organization for Nursing Leadership presented the award during its annual conference. The organization recognizes nurse leaders for mentorship, service and contributions to their hospitals and communities. Glessner spent eight years as chief nursing officer at Newark-Wayne Community Hospital and Clifton Springs Hospital & Clinic. She has worked for Rochester Regional Health for more than a decade and is now its senior vice president and chief nursing practice officer. Discover more Local Sports Coverage She was one of six regional leadership award recipients across New York in 2026, according to the health system. The announcement did not describe a change in her duties or a new program tied to the award. Michael Rulffes, president and chief operating officer of the Newark and Clifton Springs hospitals and United Memorial Medical Center, said Glessner has helped nurses develop professionally while staying attentive to the communities served by the hospitals. "I've seen firsthand how much she cares about our nurses and the pride she takes in helping them succeed," Rulffes said in the announcement. Rochester Regional Health operates hospitals and other health services across the Finger Lakes and western New York. Glessner's current systemwide nursing-practice role follows her leadership at the two local hospitals.
New physician joins emergency medicine team at Canton-Potsdam Hospital. Rochester Regional Health's St. Lawrence Region has added Charles Kolkin, DO, to the emergency medicine team serving Canton-Potsdam Hospital. Syracuse · Community · Sep 23, 2026, 11:18 AM · Updated Sep 24, 2026, 5:00 AM Rochester Regional Health's St. Lawrence Region has added Charles Kolkin, DO, to the emergency medicine team serving patients at Canton-Potsdam Hospital in Potsdam. Kolkin completed an emergency medicine residency at SUNY Upstate Medical University in Syracuse and earned his Doctor of Osteopathic Medicine degree from the Idaho College of Osteopathic Medicine. Before becoming a physician, he spent nearly a decade as a firefighter and paramedic in Maryland. This story was written from a community submission and reviewed by a ClickNNY editor before publication.
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Industries
Company Size
10,001+
Company Stage
Grant
Total Funding
$600K
Headquarters
Rochester, NY
Founded
N/A
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