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Rocket.Chat is an open-source communication platform that enables team collaboration and customer engagement through a modular, omnichannel live chat system. It supports team chat, video conferencing, file sharing, and AI-driven customer support, and can integrate with multiple tools and channels. The core product is available for free (freemium) with paid enterprise plans, services, and professional support to unlock advanced features. It can be deployed self-hosted or hosted, offering security and customization, which appeals to large organizations, healthcare providers, and blockchain communities. Compared with competitors, its open-source nature, strong customization, self-hosting options, and broad channel integrations set it apart. The goal is to provide a secure, scalable, and adaptable communication and customer-support platform that can be tailored to fit diverse organizational needs across industries.
Industries
Enterprise Software
Cybersecurity
Crypto & Web3
AI & Machine Learning
Company Size
51-200
Company Stage
Series A
Total Funding
$37M
Headquarters
Wilmington, Delaware
Founded
2015
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Total Funding
$37M
Meets
Industry Average
Funded Over
4 Rounds
Industry standards
Remote Work Options
Flexible Work Hours
Paid Vacation
Health Insurance
Stock Options
Wellness Program
Mental Health Support
Phone/Internet Stipend
Company Equity
Rocket.Chat awarded a 2025 AWS Partner Award. Rocket.Chat recognized as Rising Star Partner of the Year (Technology) - LATAM winner, one of many AWS Partners around the globe that help their customers drive innovation Las Vegas, NV - December 8, 2025 - Rocket.Chat is excited to announce it is a recipient of a 2025 Geography and Global AWS Partner Award, recognizing leaders around the globe that are playing key roles in helping their customers drive innovation and build solutions on Amazon Web Services (AWS). Rocket.Chat is excited to announce it has been named the winner of Rising Star Partner of the Year (Technology) - LATAM, recognizing top AWS Partners that have seen significant year-over-year growth in their Technology business. Announced during the Partner Awards Gala at AWS re:Invent 2025, the Geographic and Global AWS Partner Awards recognize a wide range of AWS Partners that have embraced specialization, innovation, and cooperation over the past year. Geo and Global AWS Partner Awards recognize partners whose business models continue to evolve and thrive on AWS as they support their customers. Rocket.Chat's secure, open-source communication platform - trusted by organizations such as eu-LISA to maintain full data sovereignty while enabling real-time collaboration - has demonstrated exceptional scalability and reliability on AWS, supporting mission-critical operations across Europe. "We are honored to be recognized by AWS with this award, which reflects our commitment to delivering secure, flexible, and scalable communication solutions for organizations with the highest compliance requirements. Our partnership with AWS continues to accelerate our ability to innovate and help customers maintain complete control over their data" said Bruno Weiblen, Head of Global Partnerships at Rocket.Chat. The Geography and Global AWS Partner Awards included a self-nomination process across several award categories, awarded at both the geographic and global level. All AWS Partners were invited to participate and submit a nomination. Award submissions were reviewed by a third-party, Canalys, and selected with special emphasis placed on customer success use cases. In addition, there were several data-driven award categories, which were evaluated by a unique set of metrics that helped measure AWS Partners' performance over the past year. Canalys audited the datasets used to ensure that all measurements and calculations were objective and accurate. Finalists represented the top three ranked AWS Partners across each category. The AWS Partner Network (APN) is a global program focused on helping partners innovate, accelerate their journey to the cloud, and take full advantage of the breadth and depth of AWS. About Rocket.Chat - Rocket.Chat Secure CommsOS(TM) is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications - ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments. Its best content, once a week. Join the 35,000+ pros who get its insights, tips and best practices delivered weekly.
By Riley KaminerPersonnel management. Payroll. Recruitment. These aren’t necessarily the tasks that make startup founders excited to get up in the morning. Yet they’re critical to make businesses thrive.So why not automate it? In a context where around half of tasks can be automated, only about a third of HR tasks have been automated.The team from Barcelona scaleup Factorial believes that needs to change. The company offers HR software, primarily targeting small and medium-sized businesses
A huge stage. An even bigger hall. A shower of spotlights that make me feel like I’m about to witness the concert of a lifetime. I’m at the very first edition of NCS Impact, a marquee event hosted by – as the name suggests – NCS, a leading tech services firm.NCS CEO Ng Kuo Pin delivering his opening address / Photo credit: NCSTaking a look at the event agenda, I see some big names in the tech sector coming together to talk about pertinent issues – cybersecurity, genAI, robotics, and more are all on the menu. “Through this event, we also had the goal of bringing our enterprise and government clients together – both local and overseas – to exchange ideas and listen to pre-eminent speakers on navigating current complexities and harnessing technology to advance communities,” says Sam Liew, managing partner for Gov+, the government strategic business group at NCS
Rocket.Chat raises US$10M in Series A bridge funding.
Gunderson Dettmer represented client Alexia Ventures in leading the $10 million Series A financing of Rocket.Chat, an open source communication platform.
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Industries
Enterprise Software
Cybersecurity
Crypto & Web3
AI & Machine Learning
Company Size
51-200
Company Stage
Series A
Total Funding
$37M
Headquarters
Wilmington, Delaware
Founded
2015
Find jobs on Simplify and start your career today