Plano's Ribbon Communications Hires Priyanka Kharat as SVP. Kharat, who previously led ScienceLogic's Skylar AI unit, will drive growth for Acumen, the publicly traded tech company's AI-powered autonomous networking platform. Priyanka Kharat leads Ribbon Communications' AI-powered autonomous networking business, Acumen. [Photo: Ribbon Communications] Plano-based tech company Ribbon Communications (Nasdaq: RBBN) brought AI professional Priyanka Kharat aboard as head of its AI-powered autonomous networking business. As senior vice president, Kharat oversees Ribbon's Acumen unit. The company launched Acumen, a platform for autonomous voice and data networking, in 2025. Ribbon said Acumen features ready-made apps and AI agents, plus a builder tool that enables customers to develop their own networking apps and workflows. "Priyanka possesses a strong AI pedigree, coupled with a deep understanding of how to build an AI growth engine with a combination of agentic AI and autonomous decision-making, that will drive our Acumen business forward in alignment with market dynamics and customer demand," Bruce McClelland, president and CEO of Ribbon, said in a statement. "Throughout her career, she has helped grow businesses by applying AI and data technologies across health care, medical devices, semiconductors and enterprise software." Kharat most recently was vice president and general manager of Skylar AI at Reston, Virginia-based ScienceLogic. Skylar AI is an agentic AI platform that acts as the intelligence layer for IT operations. ScienceLogic provides software for IT management. No 'one-size-fits-all' approach Kharat told Dallas Innovates that one of her challenges at Ribbon involves translating AI innovation "into trusted, measurable outcomes in environments where reliability, security and control are non-negotiable." But, Kharat said, there's no "one-size-fits-all" way to equip Ribbon customers with AI tools. "Customers have different infrastructures, AI investments and operational requirements. Our approach is to meet them where they are, with an open multivendor architecture that works with existing systems, supports their choice of AI models, and embeds governance and human oversight into operational workflows," she said. About Ribbon Ribbon provides voice communications software, along with IP routing and optical networking tools and services, to service providers, large organizations and infrastructure operators. In fiscal year 2025, the company reported revenue of $845 million, up from $834 million the previous year. Ribbon was formed in 2017 through the merger of Genband and Sonus Networks. It later expanded with its acquisition of ECI Telecom. R E A D N E X T. * Dallas' DataBank Hires New CFO as Part of Leadership Transition Ben Lowe succeeds President and CFO Kevin Ooley, who will transition to CEO in 2027. That's when current CEO Raul Martynek will become executive chairman. Share via:

Top worktech news from the week of October 9th: updates from Appfire, OutSystems, Kore.ai, and more. The editors at Solutions Review have curated this list of the most noteworthy Worktech news from the week of October 9th. This round-up covers announcements and updates from Appfire, OutSystems, Kore.ai, and more. Keeping tabs on the most relevant ERP and BPM news can be time-consuming. As a result, our editorial team aims to summarize some of the week's top headlines in the enterprise technology marketplace. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy WorkTech information. With that in mind, here is some of the top WorkTech news for October 9th. Join Insight Jam, a community dedicated to enabling human conversation on AI, for early access to all the expert insights published on Solutions Review. Top worktech news from the week of October 9th, 2026. Anaconda, a foundation for AI-native development, has announced new capabilities for the Anaconda Platform that bring agent swarms and autonomous red-team agents together with trusted packages, models, and environments. With this expansion, help builders can ship faster, address security weaknesses before production, and have greater choice in the tools and models they use, all with governance built in from the start. Appfire, a global provider of enterprise solutions, has revealed the general availability of Appfire LiveRisk and Appfire QueueZero, as well as an Early Access Program (EAP) for the Appfire JMWE Advanced offering. Appfire LiveRisk brings risk management directly into Jira environments; Appfire QueueZero aims to drive more efficient resolution of backlogged work items with autonomous agents; and Appfire JMWE Advanced (EAP) will bring Appfire's workflow and automation capabilities into a single offering. BambooHR, a People Intelligence Platform for small and mid-sized businesses, has announced a Claude connector. The new tool will let anyone on a team ask questions about their HR data, pull reports, and take action from inside Claude. The connector is built on the BambooHR MCP, a new connection layer that connects a customer's BambooHR account to the AI tools their teams use. Flexera, a global technology spend and risk intelligence platform provider, has announced a collaboration agreement with Atlassian, an AI-powered collaboration and team productivity software, to bring Flexera's technology data into the Atlassian Service Collection. The partnership also introduces new product integrations, built to provide IT, operations, and business service teams with the accurate, up-to-date data and context they need to drive action. Hexaware Technologies, a global provider of IT services and solutions, has announced a multi-year strategic partnership with Anthropic. With the partnership, Hexaware will bring Claude to two of its platforms: Zerovity, an AI-native engineering platform, and AgentVerse, its agent-building and governance platform, which includes more than 600 prebuilt agents. Hexaware will also become a Preferred Partner in Anthropic's Claude Partner Network. OutSystems, an Agentic Systems Platform for the enterprise, announced the general availability of the Agent Experience, which opens the OutSystems platform to any AI coding agent, including Claude Code, Cursor, Codex, and Kiro. Woodson Martin, CEO of OutSystems, says, "With sovereign deployment options and architectural coherence built in, Agent Experience delivers reliable, production-ready software for even the most heavily regulated industries." Kore.ai, an enterprise AI platform and agentic application provider, has launched Autoloop, an optimization engine of the Kore.ai Agent Platform, Artemis edition. With Autoloop, teams can define what success looks like across the dimensions that matter to their business and let Autoloop optimize processes against those dimensions. For example, it can help teams manage things like task completion, business-rule adherence, end-user experience, cost efficiency, guardrails, safety, accuracy, and more. Rockwell Automation, a global company dedicated to industrial automation and digital transformation, has launched two new additions to its SecureOT industrial cybersecurity solution suite: Firewall Managed Services with Fortinet and Infrastructure Managed Services. These offerings will give manufacturers additional flexibility in securing and managing operational technology (OT) environments, with support for Fortinet firewalls and existing customer-owned infrastructure. ScienceLogic, a provider of service-centric observability, AI-driven operations, and intelligent automation, has revealed Skylar AI 2.7 at the Nexus Live 2026 event. This release introduces new security, governance, and agentic controls that equip IT teams with greater control over how AI operates across enterprise IT environments. Specific additions and updates include an agent-routing trace and tool catalog, granular control over agentic and MCP capabilities, a governed knowledge foundation, and relevant advisories shaped by user action. Wrike, a trusted work delivery platform for people and AI, has revealed an enterprise-grade operational foundation that unifies AI governance and external agent integrations with portfolio management and advanced platform capabilities. Those capabilities include the Wrike MCP Server, Strategic Portfolio Management (SPM), portfolio-level Gantt views with cross-project dependencies, and "Bring Your Own" Agents, which allow teams to integrate custom, proprietary AI agents directly into Wrike as active team members. Zone & Co, an ERP-native, AI-powered financial operations platform, has introduced Zone AgentHQ, which brings its ready-to-run AI agents directly to NetSuite environments. AgentHQ launches with more than 10 specialist agents for accounts payable and close, giving finance teams a unified place to deploy and manage agents for on-demand tasks and repeatable background work, all while providing control over what each agent can and can't do. Expert insights section. Watch this space each week as our editors will share upcoming events, new thought leadership, and the best resources from Insight Jam, Solutions Review's enterprise tech community for business software pros. The goal? To help you gain a forward-thinking analysis and remain on-trend through expert advice, best practices, trends, predictions, and vendor-neutral software evaluation tools. MyComputerCareer's Jim Atria offers this commentary on what friction maxxing reveals about the AI impact on IT skill development. He says, "The rise of friction maxxing serves as a reminder that not every challenge should be automated. As organizations continue investing in AI, they must also ensure employees have opportunities to develop and strengthen the foundational skills technology careers are built upon." For consideration in future news round-ups, send your announcements to [email protected]. William Jepma. Writer, editor, and analyst. William Jepma is an editor and analyst at Solutions Review who aims to keep readers across industries informed and excited about the newest developments in the worktech, marketing, cybersecurity, and broader enterprise technology and AI categories. You can connect with him on LinkedIn or reach him via email at [email protected].

ScienceLogic announced Skylar AI 2.7 at Nexus Live 2026, introducing enhanced security and governance controls for agentic AI in enterprise IT operations. The release provides visibility into agent routing and tool selection, allowing administrators to trace how AI agents interact with available tools. New features include granular controls that let administrators disable specific agentic functions or Model Context Protocol tools without disrupting other workflows. The platform adds an upload gatekeeper that inspects documents for risky content, including exposed secrets and malicious instructions, before adding them to the knowledge base. Skylar AI 2.7 also allows users to suppress advisory patterns that don't require attention, improving recommendation relevance. The release builds on previous updates, including Skylar AI 2.6's observability enhancements and Skylar AI 2.5's secure deployment options. ScienceLogic provides service-centric observability and AI-driven operations for enterprises worldwide.