Duck Creek acquires Send, creating the industry's only agentic underwriting-to-core platform. July 7, 2026 Acquisition unites Duck Creek's intelligent core and Agentic AI Platform with Send's AI-native orchestration engine to redefine end-to-end underwriting for commercial, specialty, and London Market insurers BOSTON, July 7, 2026 /PRNewswire/ - Duck Creek Technologies, the intelligent core of insurance, today announced it has acquired Send Technology Solutions Ltd, a leading AI-native underwriting orchestration engine serving commercial, specialty, and complex risk markets with leading insurance customers across the globe. The investment creates the industry's first and only agentic solution to unite core insurance operations and intelligent underwriting workflows across the policy lifecycle for multiple operating models. Duck Creek Technologies Duck Creek serves hundreds of P&C insurers globally, including more than half of the top 20 global P&C carriers. Send is a leader in underwriting solutions for commercial, specialty, reinsurance, MGAs and delegated authority customers, supporting more than $26 billion in Gross Written Premium through its underwriting orchestration engine. As improving underwriting performance becomes a strategic imperative for insurers, many continue to be held back by disconnected underwriting processes, fragmented submission and exposure data, and limited visibility into risk appetite, pricing decisions, portfolio accumulation, and underwriting performance. By bringing Duck Creek and Send together, insurers can connect submission intake, triage, enrichment, risk assessment, quote decisions, policy issuance, and portfolio monitoring in a more unified operating model - helping underwriters act with greater speed, consistency, and confidence for profitable growth. Send's underwriting orchestration platform has already delivered measurable impact for insurers, including up to 7x faster time-to-quote and up to a 65% reduction in product launch time. With Duck Creek customers' proven outperformance in combined ratios and growth, the acquisition creates a powerful opportunity to help insurers improve speed, profitability, and competitive advantage across the underwriting lifecycle. "Underwriting has become one of the most critical priorities for insurers as they look to improve profitability, manage increasingly complex risks, and compete with greater speed and precision," said Hardeep Gulati, Chief Executive Officer at Duck Creek. "By bringing Send into Duck Creek, we are combining core insurance operations and underwriting orchestration in a trusted agentic AI experience that connects systems of record, decision intelligence, workflows, and action. This is the game changer for insurers: a unified platform that helps them turn underwriting complexity into clearer decisions, faster execution, stronger risk selection, and measurable business value." The acquisition builds on Duck Creek's recently launched Agentic AI Platform and Agentic Underwriting Workbench strategy. Introduced at Formation '26, Duck Creek's Agentic AI Platform enables insurers to deploy, orchestrate, and govern AI agents across the insurance lifecycle for trusted assured decisioning. Duck Creek's Agentic AI Platform will extend and accelerate Send's underwriting orchestration capabilities by embedding insurance-native agents, governance, and core system connectivity into the underwriting lifecycle while giving carriers a foundation to deploy AI across underwriting with greater speed, control, and business impact. Send will continue to be available as a standalone underwriting orchestration engine with integration with all core systems, while benefiting from continued investment and deeper integration with Duck Creek's Intelligent Insurance Cloud and Agentic AI Platform for combined customers. Send's Chief Executive Officer and Co-Founder, Andy Moss, will continue to lead the Send team at Duck Creek as General Manager of Underwriting. "Send was built to help insurers navigate increasingly complex underwriting decisions by orchestrating people, data, AI, and workflows into a single underwriting experience," said Moss. "Joining Duck Creek creates an opportunity to bring that vision to a broader global market while helping insurers achieve faster decisions, greater efficiency, and more profitable growth. We share a common belief that technology augments underwriters, not replaces them, and that AI must be delivered with transparency, governance, and trust." Together, Duck Creek and Send will provide insurers with: * Advanced submission intake and triage: Captures and organizes submissions from email, documents, and broker channels, helping teams prioritize opportunities and improve conversion. * AI-enabled data extraction and enrichment: Structures, validates, and enriches submission, exposure, and risk data so underwriters can act on cleaner, decision-ready information sooner. * End-to-end underwriting orchestration: Coordinates activity from intake and triage through risk assessment, pricing, approvals, quote, bind, and post-bind workflows. * Risk-centered underwriting workspace: Brings documents, data, notes, referrals, pricing inputs, approvals, and decisions together around each risk to improve consistency and control. * Configurable workflows, rules, and governance: Supports underwriting rules, authority management, SLA tracking, audit trails, and compliance controls to scale complex underwriting operations. * Purpose-built capabilities for complex commercial and specialty markets: Support for commercial, specialty, MGA, delegated authority, reinsurance, and London Market operations, with integration to Duck Creek's core insurance platform for policy execution. About Send Technology Send is the leading underwriting orchestration platform trusted by insurers, MGAs, and reinsurers to navigate complex risks. The platform connects people, data, AI, and workflows to streamline underwriting operations from submission to bind and beyond. With customers across North America, the United Kingdom, Bermuda, and other global insurance markets, Send helps insurers improve underwriting performance, accelerate decision-making, and drive profitable growth. Solano Partners acted as the exclusive financial advisor to Send. Visit www.send.technology to learn more. About Duck Creek Duck Creek is the intelligent core that leading insurers choose to build on. Purpose-built for property and casualty (P&C) and general insurance, Duck Creek unifies the full insurance lifecycle on a single platform with one data foundation. As an agentic platform, it connects intelligence across underwriting, policy, billing, claims, reinsurance, and payment workflows where decisions are made and compliance is non-negotiable. Duck Creek enables carriers to launch products faster, adapt quickly to change, and grow with precision and confidence. Solutions are available individually or as a full suite via Duck Creek OnDemand. Visit www.duckcreek.com and follow Duck Creek on LinkedIn and X.

Send names Daniel Pass Chief Technology Officer. Pass will lead technology strategy and platform development to support Send's global growth and scalability. (Daniel Pass, no relation to Joe. Source: Perenna.) Send Technology Solutions Ltd (London) has appointed Daniel Pass as Chief Technology Officer to lead the company's technology strategy and oversee the continued development of its insurance platform. Pass joins Send from London-based mortgage bank Perenna, where he had served as Chief Technology Officer, guiding the firm through its launch with a focus on secure, scalable systems. He previously held senior roles at Cheshire-based bookmaker Betfred as Technical Director and Chief Architect, and has led large-scale architecture and transformation initiatives across startups, scale-ups, and FTSE 100 companies. In his new role, Pass will be responsible for advancing Send's platform architecture, enhancing functionality, and enabling scalable growth as the company expands its international footprint. "Send is driving significant and tangible change in the insurance market," says Pass. "I was immediately impressed by their award-winning underwriting platform, but also by the appetite for growth and continuous innovation that runs through the business. As a 'tech person' through and through, I know I've found the right fit for my own values and skills, and I can't wait to support Send in delivering the next generation in insurance platforms." "The right CTO is essential for any fast-growing InsurTech company," says Andy Moss, Chief Executive Officer, Send. "That person needs to not only understand our mission and technology, but also have the vision to support our ambitions, and the expertise to scale our offering as we grow. Dan has all of these important qualities and the necessary experience to help us achieve our international ambitions."

Leading InsurTech Send Technology Solutions Ltd (Send) has successfully obtained both SOC 2 (System and Organisation Controls) and ISO 27001 certifications, joining an elite group of just 13% of SaaS providers with dual accreditations.These accreditations represent a significant milestone in Send’s ongoing commitment to robust standards of data security, transparency, reliability, integrity, and customer trust. The achievement of SOC 2 in particular underscores Send’s continued expansion in the US market, as compliance has become a critical standard in the US for technology companies seeking to demonstrate rigorous data protection practices.To achieve SOC 2 Type 2 compliance, companies must demonstrate that they have implemented effective controls and processes that align with the five Trust Services Criteria (TSC): security, availability, processing integrity, confidentiality, and privacy.Send was initially awarded the internationally recognised ISO 27001 certification in 2022, but has now renewed its certification under the more rigorous and updated 2022 standards.Ben Huckel, co-founder and Chief Operating Officer of Send, spearheaded the accreditation process. He stated: “In an era of increasing cyber threats and data vulnerabilities, achieving SOC 2, in addition to our renewed ISO 27001 certification, isn’t just a checkbox exercise; it’s a long-term promise to our customers.It gives them confidence that their sensitive data is protected by rigorous, independently verified security standards. In the global InsurTech landscape, where less than 15% of companies achieve this level of dual certification, we’re not just meeting expectations, we’re setting a new benchmark for responsible technology that puts data protection at the heart of innovation.”