Senture

Senture

Nationwide contact center services and support

Overview

Senture delivers comprehensive contact center service support nationwide. Founded in 2003 with a focus on creating a premier domestic contact center solutions provider, Senture aims to deliver excellent customer experiences for clients and partners. The company emphasizes an employee-centric approach to service delivery, guided by a mission to encourage, empower, and enrich the lives of those it employs and those it serves. Senture maintains a very hands-on, collaborative partnership style with clients across private and public sectors, and its award-winning support services set it apart. The overall goal is to provide high-quality, dependable contact center solutions that foster strong client relationships and positive customer interactions.

Significant Headcount Growth

About Senture

Simplify's Rating
Why Senture is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Consulting

Government & Public Sector

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

London, Kentucky

Founded

2003

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Simplify's Take

What believers are saying

  • Senture posted active hiring across customer service, QA, and leave administration in July 2026.
  • Job listings show bilingual and clearance-required roles, signaling live federal program demand.
  • Teleperformance’s ownership gives Senture capital, enterprise sales reach, and cross-selling leverage.

What critics are saying

  • GSA’s 2026 follow-on existed because a prior BPA was halted by protest.
  • Senture’s business remains heavily exposed to federal procurement cycles and award protests.
  • A lost FMCSA or GSA recompete would cripple revenue and likely trigger layoffs.

What makes Senture unique

  • Senture’s TP Government Services unit specializes in U.S. government contact centers and citizen support.
  • Senture won a $14.4 million GSA follow-on contract on March 27, 2026.
  • Senture still operates from London, Kentucky, with remote-heavy staffing for federal programs.

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Funding

Total Funding

$0

Below

Industry Average

Funded Over

1 Rounds

Acquisition funding comparison data is currently unavailable. We're working to provide this information soon!
Acquisition Funding Comparison
Coming Soon

Benefits

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

19%

1 year growth

19%

2 year growth

20%
Teleperformance
Dec 29th, 2021
Teleperformance acquires Senture, a significant BPO* operator for government services in the United States | Press Release

Teleperformance, a leading global group in digitally integrated business services, announced today that it has acquired Senture, a significant business process outsourcing (BPO) operator for government services in the United States, from Kingswood Capital Management, L.P. (Kingswood), a US private investment firm based in Los Angeles, California.

Startup365
Dec 28th, 2021
Teleperformance SA acquired Senture Llc on Dec 28th 21'.

Teleperformance (Paris:TEP), a leading global group in digitally integrated business services, announced today that it has acquired Senture, a significant business process outsourcing (BPO) operator for government services in the United States, from Kingswood Capital Management, L.P. (Kingswood ), a US private investment firm based in Los Angeles, California.

ExecutiveGov
Sep 20th, 2021
Senture Llc hires Michael Bryant as vice president of business development

Senture, a leading national contact center service support company, has named Michael Bryant as the company’s new vice president of business development.

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