Overview
Serenis.it provides online therapy and digital mental-health services in Italy. It connects users with therapists via a private online platform, offering affordable sessions with the option to switch therapists up to three times, with the first session with each new therapist free. The service emphasizes privacy and ease of access, charging for sessions after the initial free ones. It includes a personal diary feature for tracking mental-health goals and gratitude, enhancing user engagement. Serenis targets a broad audience, from everyday stress to more serious mental health needs, and aims to make mental health support more accessible, affordable, and user-friendly in the Italian market.
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Simplify's take
What believers are saying
- Serenis reported more than 400 corporate clients on September 9, 2026.
- Its network now exceeds 4,000 professionals, expanding supply across therapy, psychiatry, coaching, and nutrition.
- The company updated its app on September 26, 2026 and promotes Scribe AI and growth.
What critics are saying
- Privacy pressure is real: Serenis' data policy allows transfers outside the EU.
- The app discloses third-party data sharing, inviting scrutiny from Italy's Garante and enterprise buyers.
- If therapist supply quality slips, Serenis loses trust fast and corporate clients churn in 2027.
What makes Serenis unique
- Serenis combines teletherapy with an authorized medical-center model in Milan, unlike pure marketplaces.
- Its matching system scores therapists against patient profiles, using automated intake and clinical triage.
- The platform offers anonymous screening, free first consultations, and free therapist changes.
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