ServiceRocket

ServiceRocket

Atlassian consulting, training, and apps provider

Overview

ServiceRocket helps organizations get the most value from Atlassian software such as Jira and Confluence. It delivers consulting, training, managed services, licensing, and a suite of integrated apps to improve how teams plan, track, and collaborate on work. The core offerings include expert advisory services to implement and optimize Atlassian products, hands-on training to build team proficiency, ongoing managed support to maintain and upgrade systems, and licensing plus apps that extend Atlassian functionality. The company differentiates itself by combining deep Atlassian expertise with end-to-end services and a product ecosystem, backed by Platinum-level partnership status. Its goal is to enable businesses to deploy Atlassian tools more effectively, boost productivity, and maximize the return on their Atlassian investments.

About ServiceRocket

Simplify's Rating
Why ServiceRocket is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Consulting

Enterprise Software

Company Size

201-500

Company Stage

Seed

Total Funding

$270K

Headquarters

Sydney, Australia

Founded

2001

People at ServiceRocket

People at ServiceRocket who can refer or advise you

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Simplify's Take

What believers are saying

  • Atlassian Teamwork Collection adoption expands consulting and training demand.
  • Cloud migration work creates repeatable services revenue.
  • Adjacent ecosystem apps and integrations deepen enterprise workflow lock-in.

What critics are saying

  • Atlassian first-party services can compress ServiceRocket’s implementation and training attach rates.
  • Appfire’s app acquisitions weaken ServiceRocket’s recurring software revenue and workflow control.
  • Platform concentration leaves ServiceRocket exposed to partner pricing, bundling, and channel shifts.

What makes ServiceRocket unique

  • Atlassian Platinum Solution Partner with 20+ years of implementation expertise.
  • Combines services, managed support, training, and proprietary apps.
  • Operates globally across Australia, the U.S., Europe, and Asia Pacific.

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Funding

Total Funding

$270k

Above

Industry Average

Funded Over

0 Rounds

Benefits

Health Insurance

Stock Options

401(k) Retirement Plan

Paid Vacation

Hybrid Work Options

Company News

Cision
May 30th, 2025
ServiceRocket Wins Global Atlassian Co-Selling Excellence Award Off The Back Of Major Customer Wins

SYDNEY, May 30, 2025 /PRNewswire-PRWeb/ - Atlassian announced that ServiceRocket has been named a winner of the Atlassian Partner of the Year 2024-2025 in the Co-Selling Excellence category.

ServiceRocket
Oct 25th, 2024
Empower Your Sales Teams and Their Rituals with Salesforce for Miro

Recently, ServiceRocket released Github for Miro, its app that transforms developer rituals and increases team productivity.

ChannelE2E
Jan 11th, 2023
5 Channel Partner & MSP Market News Updates: 11 January 2023

Salesforce Ecosystem Acquisition: Enterprise collaboration software company Appfire has acquired more than twenty products from ServiceRocket, which provides tech-enabled services.

ServiceRocket
Nov 4th, 2021
ServiceRocket Inc. launches accelerated adoption program

Together, ServiceRocket Inc. has created an accelerated adoption program aimed at highly-regulated and deskless workforce enterprise customers of Workplace by Facebook.

ServiceRocket
Jun 23rd, 2021
ServiceRocket Inc. launches Attendance Taker for Classroom

ServiceRocket, a leader in tech-enabled services, announces the launch of Attendance Taker for Classroom, a powerful yet simple-to-use add-on for Google Classroom.

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