ServiceTitan

ServiceTitan

Cloud-based field service management for trades

Overview

ServiceTitan provides a cloud-based, all-in-one software platform for home and commercial trades. It runs as SaaS and covers CRM, scheduling, dispatch, invoicing, marketing, payroll, inventory, and reporting, with a mobile app for technicians and an intelligent dispatch board. Titan Intelligence adds AI-powered automation and real-time insights, and the company grows via acquisitions to add capabilities for HVAC, plumbing, electrical, roofing, landscaping, and pest control. Its goal is to help trades businesses operate more efficiently, increase revenue, and make smarter decisions by centralizing software and data.

About ServiceTitan

Simplify's Rating
Why ServiceTitan is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

Fintech

AI & Machine Learning

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Glendale, California

Founded

2012

People at ServiceTitan

People at ServiceTitan who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • AI adoption among contractors jumped to 38% in 2026, fueling demand for ServiceTitan's Max platform.
  • Morgan Stanley named ServiceTitan a top pick in March 2026, citing accelerating growth and AI initiatives.
  • ServiceTitan doubled MAX users in Q1 2027 with over 2,000 customers exceeding $100k annualized billings.

What critics are saying

  • Commanders using Max may reach AI saturation by 2027, causing adoption to stall and revenue growth to drop below 15%.
  • Third-party developers replicate core CRM and dispatch at $60/month, undercutting ServiceTitan's $10k+/year SaaS pricing.
  • A unified AI platform from Microsoft or Google could displace ServiceTitan's entire stack within 3 years.

What makes ServiceTitan unique

  • ServiceTitan offers an all-in-one SaaS platform automating CRM, dispatching, and invoicing for trades.
  • Its AI-powered Max platform delivers measurable gains like 500+ basis points improved booking rates for contractors.
  • ServiceTitan integrates fintech and AI tools like Titan Intelligence, enabling end-to-end automation for enterprise firms.

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Funding

Total Funding

$2.4B

Above

Industry Average

Funded Over

11 Rounds

Post IPO Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Post IPO Debt Funding Comparison
Coming Soon

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Fertility Treatment Support

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Ascora
Jun 23rd, 2026
ServiceTitan vs Jobber vs Ascora: which platform is right for growing contractors?

ServiceTitan vs Jobber vs Ascora: which platform is right for growing contractors? "As you scale past 10 technicians, you enter a 'danger zone' where basic tools break and enterprise software feels like an anchor. You need a system that facilitates growth, not one that demands a full-time administrator to manage." : Amelia Smith, CRO at Ascora Choosing the right Field Service Management (FSM) platform is a pivotal decision that will either accelerate your growth or become your biggest bottleneck. For trade businesses in the $2M to $12M revenue bracket, the market often feels split between two extremes: lightweight tools that lack depth and enterprise heavyweights that demand massive overhead. The goal isn't just to find software; it's to find the last software your business will ever need: the "Goldilocks" solution that is powerful enough to handle complex workflows but lean enough to launch in weeks instead of waiting through a 3-18 month enterprise rollout. 01: the challenge. For growing contractors with 10 to 50 technicians and even beyond, the primary challenge is operational fragmentation. When you were a solo operator or a small team, a tool like Jobber was a revelation. It moved you away from paper and into the digital age. But as your crew grew, the cracks began to show. * Disconnected tools: You find yourself jumping between spreadsheets for Progress billings, a separate app for JHA compliance, and a whiteboard for multi-crew dispatch. * The visibility gap: You know you're busy, but you can't see your live profit reporting at a job level. You're guessing on profitability until the end of the month. * The "Enterprise" trap: On the other side, you look at ServiceTitan. It's powerful, but the exorbitant implementation fee and 3-12 month enterprise rollout are daunting. You aren't a 500-person franchise; you're a growing trade business that needs agility. * Manual friction: Your office staff is bogged down by manual data entry because your software doesn't natively handle Retainage or complex, multi-stage quotes. This fragmentation leads to inefficiencies that eat your margins. You're stuck in a loop of "software hopping" or, worse, staying with a tool you've long outgrown because the alternative seems too complex. 02: The solution. The solution is a centralised platform designed specifically for the "scaling phase." You need a system that provides a single source of truth without the enterprise bloat. Comparing the contenders. | Feature | Jobber | ServiceTitan | Ascora | | Positioning | Too Basic | Too Complex | Just Right | | Target Size | 1-10 Technicians | 50+ Technicians | 10-50+ Technicians | | Analogy | Basic toolkit for solo jobs | Heavy industrial factory system | Professional-grade power tool set | | Setup Time | Fast, but limited | Months | From 2 weeks | | Cost Profile | Low entry price, higher manual inefficiency | Massive overhead and bloatware fees | Best ROI for growing contractors | | Progress Billings / Retainage | Basic/Limited, often manual | Advanced, but often overbuilt | Native & Integrated | | JHA/Compliance | Basic | Advanced | Deep & Offline-Ready | | Multi-Crew Dispatch | Missing depth | Advanced | Built for growing teams | The Ascora playbook: Built for scale. Ascora positions itself as the strategic middle ground. It offers the high-end functionality growing contractors actually need, like live profit reporting and multi-crew dispatch, without the enterprise bloat. The result is a system built specifically for trade businesses with 10-50 technicians that can go live in weeks instead of dragging through a 3-12 month enterprise implementation. Advanced reporting & business insights Unlike lightweight tools, Ascora provides real-time visibility into your business health. You can track job-level P&L and quote win rates instantly. This data-driven approach ensures you aren't just winning more work, but winning the right work. Specialising in complex trade workflows While other platforms treat every job the same, Ascora understands the nuances of HVAC, Electrical, and Plumbing work. * Native Progress billings: Manage multi-stage claims and Retainage without leaving the platform. * Integrated JHA: Ensure field technicians stay compliant with electronic forms and digital sign-offs that work offline. * Multi-stage Quoting: Create itemized, professional quotes that convert to jobs and invoices with one click. 03: the results. When a contractor moves to an integrated system like Ascora, the transformation is immediate. Ascora Group move businesses from "running on gut feel" to system-based operations that are ready to double or triple in revenue. * Seamless Office-to-Field Connection: Technicians using the Field App can capture photos, fill out JHA forms, and get digital sign-offs instantly, pushing data back to the office in real-time. * Optimised Profitability: By using live profit reporting, owners have identified and cut underperforming service lines, leading to an immediate 15% increase in net margin. * Managed Operations Across All Crews: With the drag-and-drop scheduler, dispatchers have centralised visibility, reducing travel time and increasing technician utilization by 20%. The result is a business that functions as a professional, scalable entity rather than a collection of disconnected parts. Implementation happens in weeks, not a 3-12 month enterprise cycle, ensuring you see ROI before your next billing cycle. Growth snapshot: the Ascora impact. * 25% | Increase in quoting efficiency * 20% | Technician productivity through better scheduling * 100% Visibility into job-level profitability * Zero Manual spreadsheets for Progress billings or Retainage "We built Ascora to be the last software transition you'll ever need. It grows with you from 10 technicians to 50 and beyond, providing enterprise-grade visibility without the enterprise-grade headache with a smoother transition for your growth stage." : Amelia Smith, CRO at Ascora Ready to stop software hopping? If you've outgrown Jobber but aren't ready to pay the "ServiceTitan tax," see how Ascora can streamline your operations. Its team can have you live in weeks, not a 3-12 month enterprise rollout. Ready to put these ideas to work? Try Ascora free for 14 days - no credit card required, live in days, with its team available to help you migrate.

RoofIT
May 13th, 2026
RoofIT vs ServiceTitan: which suite is right for your roofing business?

RoofIT vs ServiceTitan: which suite is right for your roofing business? * May 13, 2026 If you've spent any time researching software for your roofing company, you've probably come across ServiceTitan. It's everywhere in the trades, and it's genuinely powerful. But powerful doesn't always mean right for you, and that distinction matters more in roofing than almost any other trade. If you're looking at RoofIT vs ServiceTitan, you're probably asking a bigger question than "Which CRM has more key features?" This comparison comes up constantly among roofing owner-operators trying to make a smart technology decision for their business. Neither solution is automatically "better." The right choice depends on your company size, operational style, budget, and how much customization you actually need. So let's talk through what each platform actually does, who it's built for, and where the real tradeoffs lie. Two very different roofing software options. ServiceTitan is a broad operational suite designed for multiple trades. Its strength is its depth. The platform can support highly detailed workflows, field service management, advanced reporting, extensive automation, and deep integrations across multiple service industries. The platform works for roofing. The data is there. The reporting is there. But it was built for all home service businesses, not designed from the ground up around how a roofing business actually operates. If you talk to roofing contractors who are ServiceTitan users, you'll often hear a similar point of frustration: it feels like roofing was added to the platform rather than built into it. RoofIT is purpose-built for roofing companies, built by people who came from the roofing industry and got tired of fighting with software that didn't understand what they did for a living. It provides many of the same specialized features as ServiceTitan, but configured in a way that just works: * Roofing-specific workflows designed around real roofing sales teams and production cycles * Clear, practical reporting focused on the metrics roofing contractors actually need * Automation that simplifies roofing operations without adding unnecessary complexity * Integrations focused on roofing workflows, suppliers, and accounting tools that contractors already use That matters more than it might seem at first glance. When your CRM understands roofing workflows natively, you spend less time bending the software to fit your process and more time actually running your business. Implementation: months vs. Days. If you've ever evaluated software by asking yourself "how long until this actually helps me?" rather than "how impressive is the feature list?" you'll want to take a hard look at the differences between RoofIT vs ServiceTitan. Extensive setup needs & timeline. ServiceTitan implementations are notoriously involved. A six-week timeline to full deployment is considered fast. Most roofing companies go through three to six months from signing the contract to actually running jobs through the platform in a meaningful way. There's onboarding, configuration, staff training on basic and advanced features, customer data migration, and a steep learning curve. ServiceTitan has an entire ecosystem of certified consultants who specialize in helping businesses get it up and running. None of that is inherently bad. Complex systems require investment to set up. But it does mean you're making a significant commitment before you've seen the first dollar of ROI. For larger organizations with dedicated admin teams, IT resources, and structured operational processes to deal with enterprise software setup, that level of complexity can be incredibly valuable. Get up & running quickly. RoofIT is intentionally different, with quick adoption. The path from demo to purchase to setup to running your first job is short, and most users can learn the core of the platform in about an hour. The reality is, roofing contractors don't have six months to spend learning a new piece of software. They need something that just works, right out of the box, without weeks of configuration before it starts doing what they bought it to do. Complexity and customization add other challenges. Here's where the comparison gets genuinely nuanced, because ServiceTitan's depth is real and shouldn't be dismissed. Feature depth. When a business has invested the time and resources to set it up properly, ServiceTitan can produce insights that are hard to match anywhere else. The native integrations and comprehensive features are extensive. The customization options are deep. If you want to build a highly tailored operational infrastructure and have the dedicated support to maintain it, ServiceTitan can provide that at a level very few platforms can. But customization and complexity are almost always in tension with each other. The more configurable a system is, the more work it takes to configure it...and to keep it configured correctly as your business changes. ServiceTitan's power comes with that tradeoff built in. Operational simplicity. RoofIT sits on the other side of that spectrum, deliberately. The platform helps roofing companies stay organized, communicate clearly, track jobs efficiently, and gain visibility into business performance without requiring layers of administration to maintain the system. That doesn't mean RoofIT lacks power or robust features. RoofIT includes lead-to-invoice management, job scheduling tools, reporting, real-time pipeline visibility, team collaboration, QuickBooks Online integration, supplier integrations, and centralized communication tools with an intuitive interface. That's a feature, not a limitation. The goal was never to build software that can do everything for everyone. It was to build an all-in-one solution that does everything a roofing company needs, and does it without requiring a consultant to set it up. Pricing: enterprise vs. Contractor-Friendly. ServiceTitan's pricing reflects its larger enterprise orientation. Exact figures aren't always published, but costs commonly run into the thousands of dollars per month, with tiered pricing to unlock features and per-user fees layered on top. For larger multi-location operations with dedicated IT resources and admin staff to manage the system, those costs can make sense against the value the platform delivers. For the roofing owner-operator running a $2 to 5 million business with a small team, that math just doesn't. You end up paying for depth you'll never use and complexity that slows you down rather than helping you grow. RoofIT is priced around the realities of small to mid-sized roofing businesses. At $349 per month for 10 users and $30 per additional user, it's built to deliver real value without draining your margins. All features are included at one price. If your business is seasonal, you're not locked into paying full rate for months when work slows down. That pricing difference reflects a fundamentally different belief about who deserves access to modern business software. The real question is what your roofing business really needs. When it comes down to RoofIT vs ServiceTitan, the right platform depends on what kind of business you're running, your business size, and where you want to go. If you're managing a large, multi-crew operation with dedicated office staff, significant revenue, and the resources to invest in a long implementation, ServiceTitan may make sense. For owner-operators or growing businesses who need to get organized, gain visibility, and run a tighter operation without spending months setting up software or thousands of dollars a month maintaining it, RoofIT was built for exactly that. Not adapted for it. Not configured to accommodate it. Built for it, by people who ran roofing businesses and knew what was missing. Sometimes the right tool isn't the most powerful one. It's the one that works the way you work. See why roofing companies are switching to RoofIT. Book a free RoofIT demo and see how quickly your team can go from scattered systems to organized operations with practical software built for real roofing businesses.

Yahoo Finance
Apr 2nd, 2026
ServiceTitan reports $771.9M FY25 revenue, up 26% year-over-year

ServiceTitan reported fiscal year 2025 revenue of $771.9 million, up 26% year-over-year, with fourth-quarter revenue rising 29% to $209.3 million. The company posted a GAAP net loss of $239.1 million for the year but achieved a non-GAAP net income of $16.5 million, reversing the previous year's loss. The cloud-based software platform provider expanded its customer base 18% to approximately 9,500 active customers. Gross transaction volume grew 23% to $68.5 billion annually. Co-founders highlighted strong performance in core residential trades and investments in roofing and commercial sectors. For fiscal 2026, ServiceTitan projects revenue between $895 million and $905 million, with non-GAAP operating income forecast at $48 million to $53 million.

Cision
Mar 31st, 2026
Kaliun takes on Buildertrend, Jobber, and ServiceTitan with ai-powered construction CRM backed by TGA Kitchens & Remodeling founder.

Kaliun takes on Buildertrend, Jobber, and ServiceTitan with ai-powered construction CRM backed by TGA Kitchens & Remodeling founder. TGA Kitchens & Remodeling Mar 30, 2026, 21:09 ET New AI-first platform built by a working general contractor targets the gaps left by Buildertrend, Jobber, ServiceTitan, and JobTread in residential construction. TAMPA, Fla., March 30, 2026 /PRNewswire-PRWeb/ - Kaliun, an AI-powered construction management platform, is entering the competitive construction CRM market with a direct challenge to established players Buildertrend, Jobber, ServiceTitan, and JobTread - positioning itself as the first all-in-one platform designed, developed, and operated by a working residential general contractor. The construction technology space has become crowded in recent years, yet contractors continue to struggle with platforms that were not built for their specific workflows. Buildertrend, one of the most widely adopted platforms in residential construction, has been criticized by users for a steep learning curve and interface complexity. Jobber, originally designed for field service businesses like landscapers and HVAC technicians, lacks the depth required for complex remodeling projects with change orders, milestone payments, and material selections. ServiceTitan, which recently went public, has grown into an enterprise-priced platform that prices out the average residential remodeler. And JobTread, while gaining traction, is still building out core functionality that contractors need from day one. Kaliun was built to fill the gap all four have left open. "I used these platforms. I sat through the demos. I paid for the subscriptions," said Tomer Amar, CEO of TGA Kitchens & Remodeling and founding partner of Kaliun. "Buildertrend was too clunky. Jobber was built for service calls, not real contractors. ServiceTitan wanted to charge me enterprise prices for a five-person operation. JobTread was heading in the right direction but wasn't there yet. So we built Kaliun." Amar, a Florida Certified Building Contractor who has managed residential projects including post-hurricane disaster recovery work in the Tampa Bay area, architected every module in the platform from firsthand operational experience running his own remodeling firm, TGA Kitchens & Remodeling. The platform delivers a comprehensive suite of integrated tools including AI-powered proposal generation that creates professional estimates in minutes based on historical project data, end-to-end project management with real-time dashboards and daily job logs, change order tracking with built-in approval workflows, milestone-based payment scheduling, a branded client portal where homeowners can view progress and approve selections, subcontractor bidding and management, material selections tracking, AI-driven expense management with intelligent receipt scanning, and integrated invoicing with competitive payment processing rates. Where Kaliun diverges most sharply from its competitors is in its approach to artificial intelligence. While Buildertrend and ServiceTitan have begun bolting AI features onto platforms that were architected over a decade ago, Kaliun was built AI-first from the ground up. "The incumbents are retrofitting AI onto legacy architecture," said Amar. "We started with AI at the core and built everything around it. That is a fundamental difference that platforms designed in 2010 cannot replicate without rebuilding from scratch." Industry data suggests that fewer than 25% of residential remodeling firms use a dedicated project management platform, with most still relying on spreadsheets, text messages, and paper-based systems to manage projects worth hundreds of thousands of dollars. Kaliun aims to capture this underserved market by offering a platform that mirrors how residential general contractors actually work - without the enterprise pricing, the unnecessary complexity, or the feature bloat that has driven contractors away from existing solutions. The company's roadmap includes the launch of a subcontractor marketplace connecting general contractors with vetted, pre-qualified subcontractors, integrated SMS communication tools, and a homeowner-facing contractor marketplace that takes a fundamentally different approach from lead-generation platforms like HomeAdvisor and Thumbtack. Kaliun has attracted a $250,000 investment from Amar along with additional funding from private investors. The platform is currently onboarding early adopter contractors in Florida, with plans for a national rollout beginning in Q3 2026. Native iOS and Android applications are currently in beta testing. "Buildertrend owns market share. ServiceTitan owns the enterprise. Jobber owns field service," Amar added. "Nobody owns residential remodeling. Kaliun will." Contractors interested in exploring the platform can visit kaliun.com to request a demo. About Kaliun: Kaliun is an AI-powered construction management platform built exclusively for residential general contractors. The platform delivers integrated tools spanning proposals, project management, client communication, subcontractor coordination, invoicing, and expense tracking - all powered by artificial intelligence. Kaliun has attracted investment from founding partner Tomer Amar, a Florida Certified Building Contractor, along with private backers. The company is headquartered in Tampa, Florida. For more information visit kaliun.com. SOURCE TGA Kitchens & Remodeling

Yahoo Finance
Mar 18th, 2026
ServiceTitan price target cut to $100 from $130 by Truist despite strong Q4 earnings and $600M client revenue growth

ServiceTitan, Inc. (NASDAQ:TTAN) saw its price target reduced to $100 from $130 by Truist on 13 March, though the firm maintained a Buy rating. The adjustment followed strong fourth-quarter results, with gross transaction volume, platform revenue, earnings and cash flow all exceeding projections. Despite minor short-term impacts from weather and a shorter billing period, TTAN's core performance remains robust. The company's cloud-based software platform serves home and commercial service businesses with tools for scheduling, dispatch, invoicing and customer management. Separately, TTAN announced that client Vertex Service Partners has expanded rapidly since 2023, generating over $600 million in sales and completing services for more than 100,000 roofs by 2025. Vertex integrated over 30 acquisitions using TTAN's AI-powered tools and enterprise platform.

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