ServiceTrade opens registration for TradeConnect 2027. The three-day conference for commercial fire protection and mechanical contractors returns May 5-7 in San Antonio. September 23, 2026 13:00 ET | Source: ServiceTrade DURHAM, N.C., Sept. 23, 2026 (GLOBE NEWSWIRE) - ServiceTrade, Inc., the leading AI-powered field service management platform for commercial fire protection and mechanical contractors, today opened registration for TradeConnect 2027, the company's annual conference that brings together commercial mechanical and fire and life safety contractors from across the country. Designed around the realities and challenges of growing a commercial service business, TradeConnect gives attendees a place to exchange ideas, learn about the latest ServiceTrade innovations and tackle challenges shaping the future of commercial service - from workforce and operational efficiency to technology, AI and scalable growth. The event, formerly known as the Digital Wrap Conference, runs May 5-7, 2027, at the San Antonio Marriott Rivercenter on the River Walk. "There's a lot of noise about AI in the trades right now. TradeConnect is where we find out which applications are really working in commercial service, and..." "Our goal is for attendees to leave with fresh ideas they can implement when they return home," "TradeConnect is an important opportunity to bring commercial contractors together to explore where the industry is headed, learn about the latest..." "The value of the conference is seeing the different approaches other businesses take to the same problems we have," The conference returns under the theme "Connected," reflecting what becomes possible when a contractor's people, processes, data and technology work together instead of in silos. Across three days, attendees will take part in sessions focused on real operational challenges and industry trends, peer networking with hundreds of commercial service professionals, best practices led by fellow users and a look at ServiceTrade's technology roadmap. Attendees will leave with practical ideas to strengthen how their businesses operate, grow revenue and get more value from the ServiceTrade platform. "Our goal is for attendees to leave with fresh ideas they can implement when they return home," said William Chaney, CEO of ServiceTrade. "TradeConnect is an important opportunity to bring commercial contractors together to explore where the industry is headed, learn about the latest advancements in field service technology, and hear directly from some of the most advanced commercial contractors in the industry about how they're using ServiceTrade to drive their businesses forward. It's about sharing what's working, learning from one another, and helping contractors build the systems they need for sustainable growth." The event's interactive sessions will cover each phase of the full service lifecycle, with practical guidance on: * Selling and winning work: Revenue growth, customer relationships and sales strategy. * Planning and dispatching: Smarter scheduling, workforce planning and technician utilization. * Field and service execution: Tighter workflows and better coordination between the office and the field. * Capturing revenue: Faster quoting and invoicing, cleaner collections and steadier cash flow. * AI and emerging technology: Reduce manual work and improve decision-making. * Running and growing a resilient business: Operational visibility, scalable processes and team development. "The value of the conference is seeing the different approaches other businesses take to the same problems we have," said Brian Hooper, president of MSI Mechanical. "There's a lot of noise about AI in the trades right now. TradeConnect is where we find out which applications are really working in commercial service, and where somebody has already put AI or other technology to use in a way we hadn't considered." Registration is available at tradeconnect.servicetrade.com, with early-bird pricing running through Oct. 31, 2026. Additional speaker and session information will be revealed in the coming months. For more information on ServiceTrade, visit www.servicetrade.com. About ServiceTrade ServiceTrade, Inc. is the leading AI-powered field service management platform for commercial fire protection and mechanical contractors. Built on Trade Intelligence, a proprietary data intelligence layer informed by more than 14 years of service and asset data, ServiceTrade connects field and office teams across the full service lifecycle, from sale and service delivery through quoting, invoicing and customer engagement, turning everyday service work into predictable, profitable growth. ServiceTrade applies AI directly inside service workflows to deliver explainable guidance and take action on next steps automatically, reducing manual work and operational friction so teams can scale efficiently. Today, more than 1,300 contractors rely on ServiceTrade to run more efficient service operations. ServiceTrade is headquartered in Durham, North Carolina. Media Contact: For ServiceTrade, Anika Grendell Red Fan Communications [email protected]

Aiventic nearly triples ai-assisted service job volume as field service companies move AI into daily operations. Aiventic's AI-assisted job triage volume reached 9,838 service jobs in August, nearly tripling since March, while the platform unifies more than 1.4 million service records across nine business systems. ai field-service press-release Field service AI platform approaches 10,000 jobs triaged in a single month while unifying more than 1.4 million service records across nine business systems NASHVILLE, TN - September 4, 2026 - Aiventic, an AI platform built for field service organizations, announced today that its AI-assisted job triage volume has nearly tripled since March, reaching 9,838 service jobs in August alone. The growth reflects a broader shift among field service organizations from experimenting with artificial intelligence to putting it directly into day-to-day service operations. Aiventic triaged 3,557 service jobs in March, followed by 3,983 in April, 6,346 in May, 7,200 in June, 8,610 in July and 9,838 in August. In total, the platform has now completed more than 40,000 AI-assisted job triages. Rather than operating as a standalone chatbot, Aiventic connects directly to the systems service organizations already use and helps teams understand incoming work, identify relevant service history, surface likely issues and give dispatchers, service managers and technicians the context they need before a job begins. "The important number for us isn't how many records sit in a database. It's how many real service jobs our AI is helping teams handle every day," said Lukasz Chmielewski, co-founder of Aiventic. "We're approaching 10,000 AI-assisted jobs a month now, and that volume has nearly tripled since March. That's a much better indicator of where AI adoption in field service is actually going." Building the intelligence layer across fragmented field-service data. Behind that live usage is a much larger data footprint. As of September 2026, Aiventic has unified more than 1.4 million historical and active service jobs representing more than 700,000 end customers across nine field-service and business systems. Aiventic integrations span platforms including ServiceTitan, Service Fusion, ServiceTrade, FieldPoint, QuickBooks and HubSpot, allowing service organizations to bring together years of fragmented operational history without replacing the software that already runs their businesses. That data becomes the context layer Aiventic's agents use to support live service operations. A service manager evaluating an incoming call, for example, can use Aiventic to understand previous visits to the customer, equipment history, recurring issues, technician notes and other relevant information spread across multiple systems - without manually searching each one. "Field service companies have enormous amounts of operational knowledge trapped across CRMs, dispatch systems, accounting platforms, technician notes and old service records," Chmielewski said. "The opportunity isn't simply to add AI on top of another application. It's to connect that history, understand it and make it useful at the exact moment someone needs to make a decision." From copilots to operational agents. Aiventic was developed around a broader vision for AI in field service: agents that participate directly in operational workflows rather than simply answering questions. The platform's capabilities include service-job pre-triage, service-history analysis, troubleshooting support, parts intelligence, technician assistance and operational insights. By integrating with existing field-service systems, Aiventic can operate alongside the tools dispatchers, service managers and technicians already use instead of requiring organizations to migrate to another system of record. The company believes that integration layer will become increasingly important as organizations move from isolated AI applications toward agents capable of working across multiple systems. "The next phase of enterprise AI is not another place for employees to type questions," Chmielewski said. "Agents need access to the systems, history and context required to actually do work. Field service is a particularly good example because so much of the information needed to make the right decision already exists - it's just scattered everywhere." Aiventic expects AI-assisted service volume to continue increasing as existing customers expand usage and additional field-service organizations connect their systems to the platform. About Aiventic. Aiventic is an AI platform for field service organizations that connects service history, operational systems and artificial intelligence to help teams make faster, better-informed service decisions. Aiventic integrates with the software field service businesses already rely on and uses that data to power AI-assisted workflows including job triage, troubleshooting, service-history analysis, parts intelligence and technician support. The platform is designed to move AI beyond chat and into the operational workflows where field-service teams do their work. Aiventic is a field service expert contributing insights on AI-powered service management and industry best practices.