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Overview
ShiftKey runs a technology platform that connects independent licensed healthcare professionals with facilities needing per-diem shifts. Facilities post shifts and manage credentials; clinicians browse and pick shifts that fit their schedules. Revenue comes from fees to facilities per shift or via subscription, and the company has added OnShift and launched SAMI to give facilities a complete view of schedules and reduce unfilled shifts. Their goal is to ease healthcare staffing shortages by providing a scalable, flexible, and efficient workforce marketplace across hospitals, clinics, and long-term or post-acute care providers.
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Simplify's take
What believers are saying
- June 2025 promotion made Seth Rosenberg president and COO, tightening execution.
- October 2024 appointment of Ashish Pagey as VP AI signals product acceleration.
- ShiftKey's March 2026 newsroom updates show active corporate communications and board oversight.
What critics are saying
- BBB logged 196 complaints through June 2026, including sudden June deactivations.
- Americare Senior Living faces wage litigation from ShiftKey workers over contractor classification.
- ShiftKey's 2025 NurseIO lawsuit shows it fights competitors while spending management attention.
What makes ShiftKey unique
- ShiftKey pairs facilities directly with independent clinicians, bypassing traditional staffing agencies.
- OnShift integration gives ShiftKey scheduling, credentialing, and marketplace data in one workflow.
- SAMI, launched March 2023, unifies open shifts and scheduling for proactive gap-filling.
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