Shippo provides a multi-carrier shipping solution for ecommerce by offering a single API and dashboard that connects to many shipping carriers. Clients can compare rates, print labels, automate international documents, track shipments, and manage returns all from one place. The platform integrates with existing ecommerce platforms and charges a mix of subscription fees and per-transaction pricing, making it easy for businesses to scale their shipping ops. What sets Shippo apart is its focus on a centralized, developer-friendly API and dashboard that streamlines operations across diverse carriers and marketplaces. The company aims to reduce the manual work and complexity of shipping for ecommerce teams, helping them save time, cut costs, and grow their businesses.
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Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$154.3M
Headquarters
San Francisco, CA
Founded
2013
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Shippo expands AI shipping tools before peak holiday rush. Tue, 20th Oct 2026 (Today) Shippo has expanded its AI-based shipping tools for eCommerce merchants as retailers prepare for the peak holiday shipping period. The update broadens delivery prediction, cost analysis, warehouse workflow tools and connections to AI assistants. Shippo also released new platform data showing that 85% of merchants shipping more than 100 labels a month had lower-cost shipping options available, with average potential savings of 22%. The figures were drawn from platform data collected in July. In 44% of cases where a cheaper option was available, the lower-cost service would also have arrived sooner, according to Shippo. One customer identified six figures in savings in 12 days through those recommendations, though Shippo did not name the customer. Delivery estimates One of the newer additions is Shippo's Estimate API, which launched in August. It lets merchants show predicted delivery dates on product pages and at checkout before an order is placed. Shippo said the predicted dates are accurate at a rate of at least 90%. The estimates are based on the company's shipping data, including historical transit times and delivery outcomes across major carriers. Over the past 12 months, about 440 million packages were shipped through the platform, up 39% from a year earlier. Shippo says it combines that volume with 13 years of shipping data to inform its AI models. "Shipping generates an enormous amount of operational data, and AI gives us the ability to turn that information into practical decisions for merchants," said Laura Behrens Wu, Chief Executive Officer and Co-Founder of Shippo. "Businesses can use that intelligence to select the right service, give customers more confidence about when an order will arrive and better understand where they are spending their shipping dollars. As we head into peak season, those decisions can have a meaningful impact on both costs and the customer experience," Wu said. Cost analysis Shippo has also expanded Shippo Intelligence, its analytics and reporting product. The updated version uses AI-generated insights to help businesses review shipping costs and delivery performance through dashboards. Eligible customers receive weekly summaries that flag changes in shipping activity and highlight areas that may need attention. These can include shifts in carrier performance, changes in shipping costs and recommendations tailored to a merchant's shipping patterns. For merchants under pressure to protect margins during busy trading periods, shipping spend remains a significant line item. Shippo's data suggests many higher-volume users may be choosing services that cost more than necessary, even when faster or comparable alternatives are available. Warehouse tools Alongside the analytics changes, Shippo has added new fulfilment functions intended to reduce manual work in warehouses. These include pick lists for individual orders and scan-to-print features that let staff scan a packing slip and print the matching shipping label. The additions reflect a broader push by shipping software providers to move beyond label creation and rate comparison into more of the operational workflow around order fulfilment. For online sellers, speed and accuracy in picking, packing and dispatch can become even more important during seasonal spikes in order volume. AI assistants Shippo also said it was an early shipping platform to offer one-click connections through Claude and ChatGPT using the Model Context Protocol. Through those integrations, businesses can compare rates, buy labels and track packages inside AI assistants. Unique connections through those assistants were growing 138% month on month, according to Shippo. That suggests early demand for handling routine shipping tasks through conversational interfaces rather than standard dashboard tools. More than 4.6 million customers use Shippo's platform, which provides access to more than 40 global carriers. Its customer base includes eCommerce platforms, marketplaces, warehouses and brands. Reliability remains a key issue in peak periods, when surging parcel volumes can expose weaknesses in shipping systems. Shippo said it maintained 100% platform uptime during the 2025 peak shipping season. That record forms part of Shippo's argument that merchants need stable infrastructure as well as better data when shipping volumes rise. Over the past year, the business processed about 440 million packages through its platform, a scale that it says helps sharpen its delivery and cost models.
Shippo expands ai-powered shipping capabilities ahead of peak season. Oct 07, 2026, 09:00 ET New capabilities help businesses improve delivery estimates, identify shipping savings, streamline fulfillment and manage shipping through AI assistants SAN FRANCISCO, Oct. 7, 2026 /PRNewswire/ - Shippo, the leading shipping platform for modern e-commerce, today announced continued momentum across its AI-powered shipping platform, along with new data showing that 85% of merchants shipping more than 100 labels per month were overpaying for shipping, with average potential savings of 22%. The expansion comes as e-commerce businesses prepare for peak season, when shipping costs, fulfillment speed and delivery expectations can have an outsized impact on customer experience and operating performance. Over the past 12 months, approximately 440 million packages were shipped through Shippo, an increase of 39% year over year. Shippo combines that activity with 13 years of shipping data, including actual transit times and delivery outcomes across major carriers, to support its AI models and shipping intelligence. One of Shippo's newest capabilities extends that intelligence directly to the online shopping experience. Shippo launched its Estimate API in August, allowing businesses to display predicted delivery dates with >=90% accuracy on product pages and during checkout before a customer places an order. "Shipping generates an enormous amount of operational data, and AI gives us the ability to turn that information into practical decisions for merchants," said Laura Behrens Wu, CEO and co-founder of Shippo. "Businesses can use that intelligence to select the right service, give customers more confidence about when an order will arrive and better understand where they are spending their shipping dollars. As we head into peak season, those decisions can have a meaningful impact on both costs and the customer experience." Shippo uses its delivery intelligence to help businesses identify opportunities to reduce shipping costs without extending delivery times. According to Shippo platform data from July 2026, 85% of merchants shipping more than 100 labels per month had lower-cost options available, with average potential savings of 22%. In 44% of those cases, the lower-cost option also arrived sooner. One customer found six figures in savings in 12 days. Shippo has also expanded AI and automation capabilities across other parts of the shipping process: Improving shipping cost and delivery visibility. Shippo enhanced and expanded Shippo Intelligence earlier this year with AI-powered insights that help businesses analyze shipping costs and delivery performance through interactive dashboards. Eligible customers also receive weekly AI-generated insights that summarize changes in their shipping operations and identify areas for further review, such as such as shipping cost changes, carrier performance shifts and personalized recommendations. Helping fulfillment teams work more efficiently. Shippo launched pick and pack functionality during 2026 with capabilities designed to reduce manual steps in warehouse fulfillment. Pick lists help teams pack the right items required for individual orders, and scan-to-print allows teams to scan a packing slip and print the corresponding label. Bringing shipping capabilities into AI assistants. Shippo was among the first shipping platforms to make shipping capabilities available via a one-click connection through both Claude and ChatGPT using the Model Context Protocol, with unique connections growing 138% month over month. Businesses can use AI assistants to compare shipping rates, purchase labels and track packages. Shippo maintained 100% platform uptime during the 2025 peak shipping season and continues to invest in the infrastructure, automation and intelligence needed to support businesses during periods of high shipping volume. About Shippo Founded in 2013, Shippo is the leading shipping platform for modern e-commerce. Over 4.6 million customers - including top e-commerce platforms, marketplaces, warehouses, and brands - rely on Shippo to navigate the complexities of shipping and fuel growth. With Shippo's platform, businesses of all sizes can access 40+ global carriers, get real-time shipping rates, print labels, automate international paperwork, track packages, facilitate returns, and more. To learn more, visit shippo.com. SOURCE Shippo
Square POS for retail businesses: Part two: beyond the checkout. In Part One, Hcs Pos looked at how Square connects products, inventory, vendors, purchase orders, and checkout. But a retail system also needs to help the business reach customers, understand performance, manage employees, and grow. Square brings those jobs into the same connected ecosystem. Sell wherever customers shop. Square can support a checkout counter, mobile selling, pop-up events, and ecommerce without turning each channel into a separate operation. Retailers can build a Square Online store or connect a supported ecommerce platform. Square Online keeps in-person and online orders and inventory connected, while integrations can help established websites share data with Square. That reduces duplicate work and the risk of selling an item online after it has sold in the store. Depending on the plan and setup, retailers can offer shipping, pickup, local delivery, preorders, subscriptions, customer accounts, product reviews, online discounts, abandoned-cart emails, and scheduled product drops. Retailers can also reach shoppers through Google, Facebook, and Instagram. Square connects with apps such as Faire, QuickBooks, Shippo, and Wix when a retailer needs added wholesale, accounting, shipping, or website capabilities. Turn retail data into decisions. Square reports connect sales with the products, locations, channels, employees, and customers behind them. Depending on the plan, retailers can review sales trends, inventory value, cost of goods sold, profit, profit margin, projected profit, discounts, refunds, fees, and deposits. Retail-specific reports go further. Sell-through identifies products moving quickly. Inventory aging highlights merchandise tying up cash and shelf space. Vendor sales reports show how merchandise from each supplier performs, while inventory variance reports compare recorded stock with physical counts. Reconciliation reporting brings sales, refunds, fees, and deposits together for a clearer view of the money moving through the business. Square AI can answer plain-language questions about business data, create charts, and export results. Managerbot can help with operational work such as drafting schedules, receiving inventory, preparing purchase orders, updating the catalog, and building marketing campaigns, with the owner reviewing changes before they are completed. Turn shoppers into regulars. Square Customer Directory brings customer details, purchase history, visits, spending, notes, and communication preferences into one profile when that information is collected. Smart groups can identify audiences such as regular or lapsed customers. Square Loyalty can reward visits, spending, items, or categories, with rewards available in-store and online. Square Marketing adds targeted email and text campaigns, automated messages, coupons, and results reporting. Square Messages keeps customer conversations and feedback in one inbox, while digital and physical gift cards create another reason to return. Retailers can even offer trusted customers a house account, allowing purchases to build on a running balance and be paid later by invoice. Manage the team and the money. Square can support individual passcodes, custom permissions, timecards, breaks, scheduling, shift trades, time-off requests, team communication, commissions, labor reporting, and payroll. Owners can compare labor costs with sales while keeping sensitive functions limited by role. Feature availability depends on the selected plan. Square's connected banking tools can also shorten the distance between a sale and usable cash. Square Checking gives eligible sellers immediate access to Square sales, Square Savings can automatically set aside a percentage of sales, and Bill Pay can help organize business bills. Eligible businesses may also receive offers through Square Loans. Built to grow with the business. Square's modular structure lets a retailer start with the essentials and add advanced inventory, ecommerce, customer engagement, staff management, integrations, and multi-location tools as the business becomes more complex. That creates a clear growth path without requiring the store to rebuild its operation around a different system. Square continues to improve the retail experience, too. Recent 2026 releases have added scheduled bulk price updates, location-timed low-stock emails, item-level discount exclusions, custom inventory adjustment reasons, stronger refund comparisons in sales reporting, and camera-based barcode scanning on supported Android devices. That continued growth is part of what makes Square so flexible, but its full value comes from configuring those tools around the way the retail business actually operates. Square, set up around your retail business. Hospitality Control Systems helps retailers select the right Square plan and equipment, configure ecommerce and customer tools, install the hardware, train the team, and provide ongoing 24/7 local support. You get the flexibility of Square with experienced people behind it from day one. Technology backed by people who care.
How to install and set up Return Prime on Shopify (step-by-step guide). Adhya Joshi August 18, 2026 Installing Return Prime takes place entirely through the Shopify App Store: you install the app to a specific store from your Shopify account, then configure your return policy, branded portal, and carrier integrations from within the app before it's live for customers. The app is free to install, and paid plans include a 15-day free trial, so the full setup can be tested against real return requests before any payment is required. Step 1: install the app from the Shopify App Store. Go to the Return Prime listing on the Shopify App Store and click Install. If you're not already logged into Shopify, you'll be prompted to log in to an existing account or create one. Once logged in, you'll select which store to install the app to if you manage more than one. Installation itself doesn't require a developer or any code changes, it's a standard Shopify app install flow. Step 2: Set your return policy rules. Once installed, the core configuration step is defining your actual return policy inside the app: return window, eligible product categories, and any exclusions (final sale items, clearance, or hygiene-sensitive categories). This is also where rules for automated approval get set, such as auto-approving requests that fall within the return window and match a straightforward return reason, while routing anything unusual to manual review. Step 3: Customize the branded return portal. The customer-facing return portal is what your shoppers actually interact with when requesting a return or exchange. This is where you apply your store's branding (logo, colors) so the return experience matches the rest of your storefront rather than looking like a third-party page. Return Prime's portal also supports multiple languages, which is relevant if you sell internationally. Step 4: Connect your carriers and logistics tools. Return Prime integrates with carriers including USPS, FedEx, UPS, Shippo, ShipStation, and Easyship, along with regional carriers across Southeast Asia, Australia, UAE, GCC, Canada, and Europe. Connecting the carriers you actually use is what allows the app to generate return labels automatically rather than requiring manual label creation for each request. Step 5: set refund method options. Decide which refund methods to offer, refund to original payment method, store credit, gift card, or bank transfer depending on your plan, and whether to offer an incentive (like bonus credit) for customers who choose store credit over a cash refund. This is also where exchange options get configured if you want to encourage swaps over refunds for fit or sizing-related returns. Step 6: set up notifications. Configure automated notifications for return status updates, request received, approved, item received, and refund or exchange issued, across email and, depending on your plan and integrations, SMS or WhatsApp. This step is what prevents the bulk of "where is my refund" support tickets before they start. Step 7: Test the full flow before going live. Before announcing the new return process to customers, place a test order and run it through the actual return portal end to end: submit a return request, confirm it routes correctly (auto-approved or to manual review, depending on the reason given), generate a label, and confirm the refund or exchange processes as expected. Return Prime's demo store is also available to explore the portal experience without needing to run a live test order on your own store first. How long does the full setup typically take? For a straightforward setup (one return policy, one refund method, standard carriers), most of this can be completed in under an hour, since none of it requires custom development. More complex setups, multiple regional policies, several carrier integrations, and custom automation rules, take longer, but can be built incrementally rather than needing to be fully finished before the app goes live. Where to find detailed configuration help. For specific configuration questions beyond this overview, Return Prime's own documentation and support resources cover feature-level detail: the help center for common questions, and app documentation for more technical configuration. Support is also available via 24/7 live chat directly within the app for setup-specific questions. Ready to install? You can install Return Prime from the Shopify App Store now, it's free to install, and paid plans include a 15-day free trial if you want to test automation rules, exchange flows, or multi-carrier setup before committing. FAQs. Do I need a developer to install Return Prime?No. Installation is a standard Shopify App Store install, no code changes or developer involvement required. How long does it take to set up Return Prime?A basic setup, one return policy, one refund method, standard carriers, typically takes under an hour. More complex, multi-region setups take longer but can be built incrementally. Can I test Return Prime before paying?Yes. The app is free to install, and paid plans include a 15-day free trial. Can I preview the return portal before setting it up on my own store?Yes. Return Prime offers a demo store where you can explore the customer-facing portal experience directly. What carriers can I connect during setup?USPS, FedEx, UPS, Shippo, ShipStation, and Easyship, along with regional carriers across Southeast Asia, Australia, UAE, GCC, Canada, and Europe. Table of Contents
Ordoro and Shippo launch native integration to simplify eCommerce shipping and operations. Aug 04, 2026, 15:20 ET New integration brings Shippo's multi-carrier shipping platform into Ordoro, giving merchants a more connected way to manage shipping, fulfillment, inventory, and warehouse operations. AUSTIN, Texas, Aug. 4, 2026 /PRNewswire-PRWeb/ - Ordoro, a leading eCommerce operations platform, and Shippo, a leading shipping platform for modern eCommerce, today announced a new native integration that brings Shippo's multi-carrier shipping capabilities directly into the Ordoro platform. The integration enables merchants to compare shipping rates, purchase labels, manage insurance, and automate fulfillment without leaving Ordoro. As eCommerce businesses grow, managing fulfillment across multiple systems becomes increasingly complex. Merchants need access to more carrier options without disrupting the operational workflows that keep their businesses running. Through this integration, Ordoro customers gain access to Shippo's network of 40+ global carriers, discounted shipping rates, bring-your-own carrier accounts, and real-time rate shopping, all within the workflows they already use to manage inventory, purchasing, warehouse operations, and fulfillment. The partnership also expands what's possible for Shippo customers. Businesses using Shippo that have outgrown shipping-only workflows can now connect with Ordoro to manage inventory, purchasing, kitting, warehouse operations, dropshipping, and order fulfillment alongside Shippo's shipping platform. Together, the integration gives merchants the flexibility to pair best-in-class shipping with robust eCommerce operations as their businesses grow. "Our goal has always been to simplify eCommerce operations so merchants can focus on growing their businesses," said Jagath Narayan, CEO of Ordoro. "By partnering with Shippo, we're giving our customers greater shipping flexibility while allowing them to continue managing inventory, purchasing, fulfillment, and warehouse operations from one platform. It's a powerful combination that helps merchants scale with confidence." Key benefits of the integration include: * Access to Shippo's network of 40+ global carriers directly within Ordoro * Bring your own carrier accounts or use Shippo's discounted shipping rates * Compare real-time shipping rates and generate labels without leaving Ordoro * Purchase shipping insurance and create manifests as part of the shipping workflow * Automatically sync tracking information back to supported sales channels * Manage inventory, purchasing, warehouse operations, kitting, and dropshipping from one connected platform The Shippo integration is available today for Ordoro customers. Merchants can connect their Shippo account through Ordoro's carrier settings using a secure OAuth connection and begin shipping in minutes. To learn more about the Shippo + Ordoro integration, visit: https://info.ordoro.com/shippo-integration About Ordoro Ordoro is an eCommerce operations platform built for growing merchants shipping 10 to 10,000 orders per month. With modular applications for shipping, inventory management, and dropshipping, Ordoro helps businesses simplify fulfillment, automate operations, and scale with confidence. www.ordoro.com About Shippo Shippo is a multi-carrier shipping platform that helps eCommerce businesses connect to 40+ global carriers, compare shipping rates, purchase labels, automate shipping workflows, and deliver exceptional post-purchase experiences. www.goshippo.com Media Contact SOURCE Ordoro
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Industries
Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$154.3M
Headquarters
San Francisco, CA
Founded
2013
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs