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Overview
Skilljar is a customer education platform that helps businesses create, distribute, and manage training programs to drive user success. Administrators design training modules, publish them to learners, track progress, and measure impact through a detailed analytics dashboard. The product works as a SaaS solution with tiered subscription plans, enabling onboarding, ongoing education, and ongoing engagement for users across technology companies, enterprises, and educational institutions. What sets Skilljar apart is its explicit focus on customer onboarding and ongoing education, combined with robust analytics and reporting to show content effectiveness and learner progress, all delivered through a centralized platform that scales with different organization sizes. The company's goal is to improve customer success and satisfaction by helping users learn what they need to use a product effectively, reduce time-to-value, and drive better business outcomes.
About Skilljar
Industries
Data & Analytics
Enterprise Software
Education
Company Size
11-50
Company Stage
Series B
Total Funding
$53.1M
Headquarters
Seattle, Washington
Founded
2013
Your Connections
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Simplify's Take
What believers are saying
- Gainsight acquisition on April 2, 2025, adds AI-powered federated learning.
- Serves 400+ customers like LinkedIn, Verizon with enterprise scalability.
- 2022 Benchmarks show trained customers renew more, cost less to support.
What critics are saying
- 20-30% customers defect to Docebo within 12 months post-acquisition.
- LinkedIn, Verizon switch to Totango bundled AI learning in 12-18 months.
- FTC antitrust probe halts integrations, forces divestiture in 3-6 months.
What makes Skilljar unique
- Skilljar specializes in external LMS for customer and partner education.
- Integrates seamlessly with CRM, CS tools, and 80+ platforms.
- Drives product adoption via personalized paths and certifications.
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Funding
Total Funding
$53.1M
Meets
Industry Average
Funded Over
4 Rounds
Insight PartnersIndustry standards
Benefits
Comprehensive medical coverage
Flexible PTO
Remote work option
401k
Stock options
EAP
Monthly technology reimbursement
Home office reimbursement
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -6%2 year growth
↑ 6%Gainsight, a leading customer success platform, announced its acquisition of Skilljar, a prominent LMS company specializing in external training, on April 2, 2025. This acquisition aims to enhance customer learning delivery by integrating Skilljar's AI technology to create personalized learning experiences. Gainsight plans to leverage this to support revenue growth and customer success. The collaboration will offer seamless learning experiences across various customer touchpoints, transforming education into a revenue source.
Gainsight has acquired Skilljar, a leading Learning Management Software provider, to enhance its Customer Success platform. This acquisition aims to integrate learning into daily workflows using AI, offering personalized, scalable training solutions. The combined platform, Skilljar by Gainsight, will support enterprise-grade scalability and seamless integration with CRM and CS tools, driving engagement and revenue. Gainsight will continue to support Skilljar's 400+ customers, including LinkedIn and Verizon.
Download the 2022 Customer Education Benchmarks and Trends Report to uncover trends in budgets, content formats, monetization strategies, and more! “Trained customers are your best customers because they are more satisfied, renew more often, and cost less to support. Companies who deeply value their customers are ramping up their investments in order to drive better business outcomes.” - Sandi Lin, CEO and Co-Founder of Skilljar. Skilljar, the recognized leader in software that powers customer and partner training, today announced the launch of their 2022 Customer Education Benchmarks and Trends Report. According to the report, companies are demonstrating the value of their customer education programs by driving strategic business outcomes such as faster time to value, increased customer retention, and higher customer satisfaction
Skilljar, a Seattle, WA-based Customer Education Platform, raised $33m in Series B funding. The round was led by Insight Partners with participation from existing investors Mayfield, Trilogy Equity Partners, and Shasta Ventures. As part of the financing, Jonathan Rosenbaum, Vice President at Insight Partners, will join Skilljar’s Board of Directors. The company intends to use […]
The third time really has been a charm for Sandi Lin and Jason Stewart.
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About Skilljar
Industries
Data & Analytics
Enterprise Software
Education
Company Size
11-50
Company Stage
Series B
Total Funding
$53.1M
Headquarters
Seattle, Washington
Founded
2013
There are no jobs for Skilljar right now.
Find jobs on Simplify and start your career today