Download the 2022 Customer Education Benchmarks and Trends Report to uncover trends in budgets, content formats, monetization strategies, and more! “Trained customers are your best customers because they are more satisfied, renew more often, and cost less to support. Companies who deeply value their customers are ramping up their investments in order to drive better business outcomes.” - Sandi Lin, CEO and Co-Founder of Skilljar. Skilljar, the recognized leader in software that powers customer and partner training, today announced the launch of their 2022 Customer Education Benchmarks and Trends Report. According to the report, companies are demonstrating the value of their customer education programs by driving strategic business outcomes such as faster time to value, increased customer retention, and higher customer satisfaction

Skilljar, a Seattle, WA-based Customer Education Platform, raised $33m in Series B funding. The round was led by Insight Partners with participation from existing investors Mayfield, Trilogy Equity Partners, and Shasta Ventures. As part of the financing, Jonathan Rosenbaum, Vice President at Insight Partners, will join Skilljar’s Board of Directors. The company intends to use […]