Slang.ai offers a 24/7 AI-powered call answering service for high-volume businesses like restaurants and hospitality, so no customer calls go unanswered. The service runs on a subscription model and uses AI to answer, triage, and route calls, saving staff time. It differentiates itself through constant availability, easy onboarding, and a user-friendly setup that integrates with existing operations. Its goal is to help businesses manage customer communications more efficiently, improve service levels, and increase revenue by avoiding missed calls.
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Industries
Company Size
51-200
Company Stage
Debt Financing
Total Funding
$56.9M
Headquarters
New York City, New York
Founded
2019
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Total Funding
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Funded Over
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Slang AI has launched Superhost, a voice AI platform designed for full-service restaurants. The system functions as an AI hospitality team member that can remember regular customers, handle reservations, and communicate in 97 languages. Superhost goes beyond traditional voice AI by offering emotionally intelligent conversation, recognising tone and nuance in guests' voices. It handles interruptions naturally, remembers guest preferences and visit history, and can be customised to match a restaurant's brand personality. The platform includes features such as continuous quality monitoring, SOC 2 Type II attestation, and integration with OpenTable. Restaurants can create custom greetings in multiple languages and build specific topics for themed events. The Superhost is currently rolling out to restaurant partners. Slang AI, founded in 2019, serves thousands of restaurant locations globally and integrates with platforms including OpenTable, SevenRooms, and Tripleseat.
Slang AI Introduces the Superhost: The Most Natural Restaurant Caller Experience in the World TMCnet News [October 05, 2026] | / | Slang AI Introduces the Superhost: The Most Natural Restaurant Caller Experience in the World New release transforms voice AI from a reactive answering tool into an always-on hospitality team member that remembers regulars, anticipates guest needs, speaks nearly 100 languages, and drives revenue at scale across multiple channels. NEW YORK, Oct. 5, 2026 /PRNewswire/ - Slang AI today announced a fundamental enhancement of its voice platform with the launch of the industry's first AI Superhost, purpose-built for full-service restaurants. The new release moves beyond traditional voice AI, which has historically been limited to scripted answers and basic reservation handling, and introduces a fully conversational, memory-aware, proactive hospitality agent that operates as a true extension of the restaurant team. For full-service operators, the economics have never been more difficult. Margins are tight, labor is stretched, and guests now expect instant, personalized communication across phone, text, and web, twenty-four hours a day. Restaurants are losing revenue every shift to missed last-minute reservations, unanswered private dining inquiries, and slow back-and-forth on large party bookings. At the same time, staff bandwidth simply cannot keep up with the volume or the expectation of personal, emotionally intelligent hospitality at scale, and traditional voice AI hasn't been able to deliver it either. Plus, consumer expectations for technology, specifically AI, have never been higher. Guests want their reservations made and their questions answered on the first try, by a voice AI experience that actually understands tone and nuance. Slang AI's new Superhost solves this end-to-end. Here is what Superhost enables, with capabilities rolling out starting today and over the coming months: * Emotionally intelligent conversation. Superhost can hear and understand the difference between an exasperated "ok" and a delighted "ok," and responds appropriately, so every guest feels genuinely heard and exceptionally cared for. * Seamlessly handles interruptions. Guests can interrupt, change their minds mid-sentence, and have the kind of fluid back-and-forth they'd have with a seasoned host on the floor. * 97 languages out of the box. Every restaurant, regardless of neighborhood or clientele, can serve guests in their preferred language. * Sophisticated quality assurance. Unlike traditional voice AI, Superhost continuously monitors and reviews every call for quality, so hospitality teams don't have to. Paired with SOC 2 Type II attestation, it ensures enterrise-readiness. Superhost's voice AI guardrails are built by restaurants, so it stays on policy while handling any question. * Guest memory. For the first time, the Superhost remembers prior conversations, preferences, and visit history. Regulars are recognized, upcoming reservations are known, allergies are recalled, and birthdays don't get forgotten. * Enhanced OpenTable Experiences. Empower guests to inquire about and book OpenTable experiences. Superhost will respond with detailed, precise answers regarding the novel experience. * Bespoke Personalities. Operators can tune accent, tone, and personality so the Superhost sounds like an authentic extension of their brand, whether that's a refined fine-dining concierge or a warm neighborhood trattoria host. Operators can even provide explicit instructions on specific language to avoid or lean into. * Customizable Multilingual Greetings. Create custom greetings in 97 different languages. * Unique Reservation Handling. Some restaurants have special reservations available for holidays like Valentine's Day and some allow large parties to be booked in a variety of ways. Custom reservation handling allows restaurants to capture all of those unique reservation cases. * Custom Topics. Build custom topics specific to your restaurant. For example, if you have special themed events for every day of the week, you can create a topic to ensure Superhost mentions these to callers on the right day and time. * Enhanced Intelligent Menu. Upload your menu to Slang to allow Superhost to field any and all questions a diner might have about your menu and ingredients. Why It Matters "Restaurants don't need another voice bot. They need a teammate," said Alex Sambvani, CEO of Slang AI. "Operators are being asked to deliver world-class hospitality with thinner teams, more channels, and rising guest expectations. The Superhost is the first AI that actually shows up the way a great host does - remembering guests, anticipating needs, and following up afterward. It's not a tool. It's a member of the team." Early customer results echo that. "Having worked in almost every facet of the hospitality business, I know just how important the guest experience is. It's everything. Superhost helps us scale exceptional service across locations by truly hearing and answering guests, which enables front-of-house staff to up the ante on their service," said Janet Zuccarini, Founder and CEO of Gusto54 Restaurant Group. "I sit at the intersection of people and operations. The real challenge is scaling great hospitality, and that starts with giving your people the right tools. Slang does that for us. Superhost can answer questions, book reservations, and deliver the same panache as our best host," said Jason Berry, Co-Founder of KNEAD Hospitality + Design. "Our entire mission is built around community, and that extends to our hospitality ethos. People are everything to us, and every touchpoint matters, not just on the floor, but on the phone, too. Superhost helps us deliver that same level of hospitality across every interaction," said Dan Simons, Co-Founder of Founding Farmers. Availability The new Slang AI Superhost is rolling out to full-service restaurant partners now. To learn more or request a demo, visit slang.ai. About Slang AI Founded in 2019 by Alex Sambvani and Gabe Duncan, Slang AI is the first and leading AI platform purpose-built for the hospitality industry. Slang AI's Superhost answers every call with precision, warmth, and professionalism, booking reservations, handling inquiries, routing high-value requests, and recognizing returning guests, so restaurant staff can stay fully present with the guests in front of them. Serving thousands of restaurant locations globally with 95%+ guest satisfaction, Slang AI integrates with leading platforms including OpenTable, SevenRooms, Tripleseat, and Yelp. For more information, visit slang.ai. View original content to download multimedia:https://www.prnewswire.com/news-releases/slang-ai-introduces-the-superhost-the-most-natural-restaurant-caller-experience-in-the-world-302898024.html SOURCE Slang AI [ Back To TMCnet.com's Homepage] |
Slang AI, a voice AI platform for restaurants, has appointed Krystle Mobayeni to its Board of Directors. Mobayeni co-founded BentoBox in 2013, growing it to serve over 15,000 restaurants globally before Fiserv acquired it in 2021. At Slang AI, Mobayeni will apply her experience scaling restaurant technology. The company's AI platform handles phone calls for restaurants, managing reservations and inquiries round the clock. "Slang is solving a massive, universal problem for restaurants whilst creating a better experience for guests," said Mobayeni. She is currently an Entrepreneur-in-Residence at Female Founders Fund and serves on the James Beard Foundation Awards Committee. Founded in 2019, Slang AI serves thousands of restaurant locations globally with 95% guest satisfaction.
Bubo vs. Slang.ai: AI phone assistant for Restaurants. Bubo and Slang.ai are both voice AI systems built specifically for restaurant phone calls, with genuinely different focal points. Slang.ai is a well-established, highly rated US platform built around reservations and guest questions for full-service dining. Bubo covers the same ground and extends into completing phone orders and collecting payment during the call itself - a distinction worth understanding before choosing between them. Everything below about Slang.ai comes from Slang.ai's own website and from its G2 profile, checked in August 2026. Slang.ai was not asked to review this comparison, and vendor pages change - check theirs directly before deciding. What Slang.ai actually does. Slang.ai is a US company positioning itself as "The AI Superhost for Restaurants", offering a voice assistant that answers calls, handles reservation conversations and answers guest questions. According to Slang.ai's own site it integrates with major reservation platforms including OpenTable, SevenRooms, Tripleseat and Yelp for what it calls "end-to-end voice booking", and includes VIP call handling that recognises frequent or known diners and routes them straight to staff, past the assistant. Slang.ai states it measures customer satisfaction on every call and reports 96%+ guest satisfaction. It holds 4.4 out of 5 from 50+ reviews on G2 - the strongest independent review profile of any provider looked at for this series, and worth weighing seriously if outside validation matters to your decision. Slang.ai provides a new dedicated phone number by default, though keeping an existing one can be arranged with its onboarding team. It is positioned for full-service, upscale and multi-unit restaurant groups - places where reservations and a polished guest experience matter more than getting through a high volume of phone orders. Where Bubo and Slang.ai genuinely differ. Completing phone orders. This is the most significant difference, and worth being careful about how it is known. Slang.ai's own feature and pricing pages describe reservation booking, FAQ handling, capturing special requests and VIP routing; order-taking with modifiers is not among the capabilities they list. That absence is the solid part of the claim, and it comes from Slang.ai's own pages. Beyond it, several third-party reviews describe Slang.ai as directing callers to a restaurant's existing online ordering rather than completing the order in the call. Two of those sources sell order-taking themselves and so have an obvious interest in framing it that way; a more neutral telephony roundup says the same. Read that corroboration for what it is - consistent, but not disinterested. Bubo's own mechanic for restaurants and retail is to walk an order item by item and log it for the business's approval, priced server-side from the real menu, which is a different job from the one Slang.ai is built for. Language support. Independent reviews describe Slang.ai's support as primarily English with Spanish in select cases - narrower than several other providers in this series. Bubo answers in 70+ languages with no fixed shortlist, detected per caller rather than picked from a preset. Payment and deposits. Slang.ai's stated features cover reservations, guest questions and satisfaction measurement; in-call payment or deposit collection is not described among them. Bubo can send a payment link over WhatsApp or take a deposit as part of the booking sequence. Which restaurants each is for. Slang.ai is explicitly aimed at full-service, upscale and multi-unit groups with heavy reservation-platform usage. Bubo does not restrict itself to that profile and extends into faster, order-heavy contexts where finishing a phone order matters more than a concierge-style reservation experience. Where you are, and where the data is. Slang.ai's named integrations are US restaurant platforms, and the pages reviewed here do not publish an EU data-handling position. Bubo hosts in the EU by default and is built around GDPR and the EU AI Act's disclosure rules. For an EU restaurant that difference is worth settling before anything else on this list. Pricing. Slang.ai's pricing varied more across sources than its feature set did: a Starter tier listed around $299 a month for one location on G2, other sources citing a Core plan around $379-399 a month often billed annually, and a Premium or "Superhost" tier reported between $450 and $600 a month per location for extras like custom voice branding. Some of that spread probably reflects annual versus monthly pricing not being clearly separated in the sources. Its own plans are on the pricing page. Given the spread, and that Slang.ai's plans are explicitly per location, a multi-unit group especially should ask them directly rather than budget from any figure found online - this one included. The real cost of a missed call is the other half of that sum. Which one actually fits your business. Slang.ai is a strong fit for a full-service or upscale restaurant, or a multi-unit group, that mainly wants reservations and guest questions covered with a polished, well-reviewed voice experience, and where phone orders are not the channel being optimised. Bubo is the better fit where phone orders are a real revenue channel and finishing them matters rather than deflecting to an online menu, where callers arrive in several languages, or where taking payment during the call is a priority - and for an EU business, where the data sits. As with any vendor comparison, testing both against your own calls beats reading either company's pages. How to choose an AI phone answering service sets out what to test for, and a demo is built around your own menu. Frequently asked questions. Is Slang.ai GDPR compliant? Slang.ai is a US company, and the pages reviewed for this comparison focus on US restaurant platform integrations rather than a published EU or GDPR position. If you operate in the EU and are considering Slang.ai, settle its data handling directly before deciding - Phone Assistant could not answer it from what they publish. Does Slang.ai support languages other than English? Independent reviews describe its support as primarily English, with Spanish available in select cases - narrower than several other providers. Confirm current language support directly with Slang.ai if your guests arrive in more than one language. Can I switch from Slang.ai to Bubo? In most cases yes, though Slang.ai issues a new dedicated number by default rather than keeping your existing one as the standard path. Check with their onboarding team about your own number situation first, since that affects how straightforward the move is. Does Slang.ai take payments during a call? Slang.ai's stated features focus on reservations, FAQ handling and satisfaction measurement; in-call payment collection is not described among them on the pages reviewed here. Confirm directly with Slang.ai if this matters to you. Which one is cheaper? Slang.ai's reported pricing varies a lot across sources - $299 to $600 a month per location depending on tier and source - and it is priced per location, which matters most to multi-unit groups. Get a current quote from both against your number of sites and what you actually need. Is this comparison biased, since it's published by phone-assistant.ai? Reasonably assume some bias in any vendor-published comparison - which is why this piece says plainly that Slang.ai's independent review profile, a genuine 4.4 out of 5 from 50+ reviews on G2, and its polished reservation experience are real and well-documented strengths, and why the one claim here that does not come from Slang.ai's own pages is labelled as coming partly from its competitors.
Slang AI, an AI platform for hospitality, has raised $36 million in a Series B round led by US Venture Partners, bringing total funding to $68 million. The round includes $28 million in equity and $8 million in debt, with participation from Thayer Investment Partners, Claire Hughes Johnson and existing investors. The company's "Superhost" platform handles inbound guest calls for restaurants, managing reservations, inquiries and routing high-value requests. It serves over 2,000 restaurant locations with 95% guest satisfaction, delivering up to 20 times return on investment and doubling phone reservations for operators. Slang AI has built a proprietary dataset of 25 million customer calls from 10 million unique guests. The funding will expand its agentic voice AI platform, build multi-modal experiences and grow its engineering and product teams to meet increasing demand from the hospitality industry.
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Industries
Company Size
51-200
Company Stage
Debt Financing
Total Funding
$56.9M
Headquarters
New York City, New York
Founded
2019
Find jobs on Simplify and start your career today