Smartbox Group

Smartbox Group

Curates and sells experience-based gift boxes

Overview

Smartbox Group curates and sells experience-based gifts across 11 European countries through physical gift boxes and digital e-vouchers. Customers purchase via its own websites and a broad retail network, earning revenue from direct sales and vendor commissions. Recipients redeem vouchers or boxes for experiences in stays, gastronomy, wellness, and adventure by booking with partner providers. Its approach combines a large, multi-country portfolio and multiple acquisitions to offer a wide, flexible experience-gifting network for individuals and businesses.

About Smartbox Group

Simplify's Rating
Why Smartbox Group is rated
C-
Rated C on Competitive Edge
Rated C on Growth Potential
Rated D+ on Differentiation

Industries

Consumer Software

Consumer Goods

Entertainment

Company Size

501-1,000

Company Stage

Debt Financing

Total Funding

$183.7M

Headquarters

Dublin, Ireland

Founded

2003

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Simplify's Take

What believers are saying

  • Wonderbox canceled its Smartbox takeover in December 2023, preserving operational independence.
  • Smartbox's app updated on August 12, 2026 with location offers and wallet passes.
  • Corporate gifting pages remain active in 2026, supporting higher-margin B2B demand.

What critics are saying

  • The Autorité de la concurrence flagged over 70% share exposure in 2023.
  • CNMC commitments banned exclusivity and distributor penalties, squeezing Smartbox margins after 2023.
  • If merchants bypass Smartbox via apps, commission revenue collapses by 2026.

What makes Smartbox Group unique

  • Smartbox spans 11 European countries with 41,000 partners and 180,000 experiences.
  • Dublin-based Smartbox sells physical boxes and e-vouchers across B2C and B2B channels.
  • Smartbox acquired Truestory and Live It in 2023, strengthening Nordic reach.

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Funding

Total Funding

$183.7M

Above

Industry Average

Funded Over

1 Rounds

Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Debt Funding Comparison
Coming Soon

Benefits

Hybrid Work Options

Health Insurance

Parental Leave

Sabbatical Leave

Paid Vacation

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Pestel Analysis
Dec 10th, 2025
What is Brief History of Smartbox Group Limited Company?

Discover the key strategies that led Smartbox Group to become a global leader in the experience gift market. Learn about its growth and expansion.

Skift
Aug 14th, 2023
Smartbox Group Acquires Nordic Experiences Platform Truestory

Smartbox Group acquires Nordic experiences platform Truestory.

FinTech Roundup
Jun 9th, 2023
FinTech Global

FinTech Global is the world's leading provider of FinTech information services, B2B media products and industry events.

TechCrunch
Oct 13th, 2022
Resonance Is A New $150 Million Vc Fund Based In Paris

There’s a new VC fund in town — at least if you live in Paris. Meet Resonance, a new $150 million fund (€150 million) backed 100% by Otium Capital. You may already be familiar with Otium Capital. It is Pierre-Edouard Stérin’s family office. Back in 2003, Stérin co-founded Smartbox Group, the company behind many popular experience gift boxes. He still owns Smartbox Group today and has a lot of money

Decision Marketing
May 23rd, 2022
Moonpig eyes experience sector in £124m Buyagift deal - DecisionMarketing

Moonpig eyes experience sector in £124m Buyagift deal. Online personalised greeting cards, flowers and gifts specialist wants to get into experience market

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